BMC Remedy [EOL] vs Snow License Manager comparison

BMC and Flexera are both solutions in the License Management category. Additionally, 91% of BMC users are willing to recommend the solution, compared to 100% of Flexera users who would recommend it.

BMC Remedy [EOL]

Read 35 BMC Remedy [EOL] reviews

91% willing to recommend

Snow License Manager

Read 3 Snow License Manager reviews

326 Views
326 Comparison Views

100% willing to recommend

BMC Remedy [EOL]

Snow License Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC Remedy [EOL] and Snow License Manager compete in IT management solutions. Snow License Manager appears to have the upper hand with strengths in software optimization and compliance.

Features: BMC Remedy [EOL] offers integrated IT service management, focusing on change management, problem management, and process management. Snow License Manager provides software asset management, advanced analytics to enhance software usage, and effective cost savings through license insights.

Ease of Deployment and Customer Service: BMC Remedy [EOL] has a complex deployment due to extensive customization but offers supportive customer service. Snow License Manager provides a more streamlined deployment with cloud-enabled options and strong support in configuration and implementation.

Pricing and ROI: BMC Remedy [EOL] involves a high initial setup cost, offset by customization and long-term benefits, requiring substantial upfront investment. Snow License Manager offers competitive pricing, with lower upfront costs and faster ROI through efficient asset management and compliance.

To learn more, read our detailed License Management Report (Updated: October 2025).

Buyer's Guide

License Management

October 2025

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Helped 871,829 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy [EOL]

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Snow License Manager

Average Rating

7.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

License Management (3rd)

Featured Reviews

ArbenKlaiqi

Business analyst at a financial services firm with 10,001+ employees

Impact modeling boosts service mapping efficiency with great technical support

The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.

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Søren Tøpholm

Software Asset Manager at Copenhagen Airports A/S

It is very easy to use, maintain and deploy

There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution. In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment. The reporting analytics feature has aided in our company's decision-making processes. The automated discovery feature in the tool is very good. In my company, I don't know how I would manage if the tool was not available to help me with asset management. The product is easy to maintain. Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position. I recommend the solution to others. It is very easy to use, maintain, and deploy. I rate the tool an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is extremely user-friendly."

"The solution offers some very good features."

"The most valuable features of BMC Remedy are its ease of use, ease of installation, and customization capabilities."

"The service management features are beneficial – very good."

"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."

"The solution helps to manage the operational flow in our organization."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"BMC Remedy is very stable and scalable, making it a valuable tool for our support team."

More BMC Remedy [EOL] pros

"The product's initial setup phase is very easy."

"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."

Cons

"BMC Remedy could be improved by incorporating analytics and artificial intelligence (AI) modules."

"If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case."

"The tool is very old."

"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."

"The desktop technicians face some challenges with the solution."

"The initial setup of BMC Remedy Asset Management was complex."

"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."

"The solution is very expensive."

More BMC Remedy [EOL] cons

"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."

"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."

Pricing and Cost Advice

"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."

"I find the pricing to be reasonable."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."

"The pricing is on the expensive side."

"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."

"With the product, you can either go for a yearly or a perpetual licensing model."

More BMC Remedy [EOL] pricing and cost advice

"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."

"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

11%

Government

11%

Manufacturing Company

Government

16%

Financial Services Firm

Pharma/Biotech Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	6
Large Enterprise	19

No data available

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

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What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

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What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

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What do you like most about Snow License Manager?

The product's initial setup phase is very easy.

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What is your experience regarding pricing and costs for Snow License Manager?

The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...

See all answers

What needs improvement with Snow License Manager?

My only expectation from Snow License Manager is regarding the pricing, as I think it isn't competitive and is on the higher side. Since Flexera acquired it, they are likely trying to maintain thei...

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Comparisons

ServiceNow vs BMC Remedy [EOL]

Compared 47% of the time

BMC Helix Discovery vs BMC Remedy [EOL]

Compared 17% of the time

ManageEngine IT Asset Management vs BMC Remedy [EOL]

Compared 10% of the time

SymphonyAI IT Service Management vs BMC Remedy [EOL]

Compared 8% of the time

CA Asset Portfolio Management vs BMC Remedy [EOL]

Compared 6% of the time

More BMC Remedy [EOL] Competitors

ManageEngine IT Asset Management vs Snow License Manager

Compared 100% of the time

More Snow License Manager Competitors

Product Reports

Buyer's Guide

BMC Remedy [EOL]

October 2025

Download BMC Remedy [EOL] product report

Buyer's Guide

Snow License Manager

September 2025

Download Snow License Manager product report

Also Known As

Remedy Asset Management

No data available

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?

Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
Intuitive Interface: User-friendly design with customizable options enhances usage.
Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
Incident and Change Management: Supports ITIL processes for efficient handling of service requests.

What benefits and ROI should users consider in reviews?

Operational Efficiency: Enhanced automation reduces manual tasks.
Customizability: Adapts to complex environments for specific needs.
Scalability: Maintains performance in large, complex settings.
Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Flexera

Sample Customers

Scripps Networks

Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank

Find out what your peers are saying about ManageEngine, IFS, Flexera and others in License Management. Updated: October 2025.

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