We performed a comparison between BMC Remedy and Snow License Manager based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, IFS, Snow Software and others in License Management."The solution offers some very good features."
"It has a good peer sharing module."
"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."
"The solution is extremely user-friendly."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"The incident management console is available out of the box."
"It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"The product's initial setup phase is very easy."
"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."
"The desktop technicians face some challenges with the solution."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"BMC Remedy's change management module needs enhancement."
"The initial setup of BMC Remedy Asset Management was complex."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"Could be more user friendly for admins to manage."
"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."
"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."
BMC Remedy is ranked 1st in License Management with 19 reviews while Snow License Manager is ranked 3rd in License Management with 2 reviews. BMC Remedy is rated 8.2, while Snow License Manager is rated 8.0. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Snow License Manager writes "It is very easy to use, maintain and deploy". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Qualys VMDR, VMware Service Manager and Device42, whereas Snow License Manager is most compared with AWS License Manager.
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We monitor all License Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.