BMC Remedy vs CA Asset Portfolio Management comparison

BMC and Broadcom are both solutions in the IT Asset Management category. BMC is ranked #5 with an average rating of 7.8, while Broadcom is ranked #24. BMC holds a 5.0% mindshare in IAM, compared to Broadcom’s 0.5% mindshare. Additionally, 90% of BMC users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

BMC Remedy

Read 34 BMC Remedy reviews

1,703 Views
302 Comparison Views

90% willing to recommend

CA Asset Portfolio Management

Read 14 CA Asset Portfolio Management reviews

169 Views
65 Comparison Views

100% willing to recommend

BMC Remedy

CA Asset Portfolio Management

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

BMC Remedy and CA Asset Portfolio Management compete in IT service and asset management. BMC Remedy leads with its comprehensive IT service management features, while CA Asset Portfolio Management excels in asset tracking and portfolio management, offering more insights into asset utilization.

Features: BMC Remedy provides robust incident, problem, and change management capabilities. It enables efficient ticketing, automation, and customization, enhancing service management. CA Asset Portfolio Management offers powerful asset tracking, license management, and integrates well with Service Desk for lifecycle management. It helps with license compliance and provides visibility into asset locations.

Room for Improvement: BMC Remedy could improve user-friendliness for end-users and streamline integration. Customization might be complex for smaller enterprises. CA Asset Portfolio Management could be more intuitive, particularly in initial setups, and expand cloud capabilities to ease deployment. It may also benefit from enhanced user interface design.

Ease of Deployment and Customer Service: BMC Remedy is known for streamlined deployments and responsive customer support, ensuring quick implementation. CA Asset Portfolio Management, though solid in deployment, has a steeper learning curve, impacting setup times. Its complexity can initially slow down deployment speed.

Pricing and ROI: BMC Remedy generally incurs higher setup costs but justifies it with potent ROI through extensive service management features. CA Asset Portfolio Management presents a more moderate setup cost, with ROI driven by optimizing asset utilization and cutting unnecessary spending. Both yield valuable returns in their areas.

To learn more, read our detailed BMC Remedy vs. CA Asset Portfolio Management Report (Updated: June 2025).

Buyer's Guide

BMC Remedy vs. CA Asset Portfolio Management

June 2025

Download the complete report

Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy

Ranking in IT Asset Management

5th

Ranking in License Management

1st

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

CA Asset Portfolio Management

Ranking in IT Asset Management

24th

Ranking in License Management

13th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the IT Asset Management category, the mindshare of BMC Remedy is 5.0%, down from 7.2% compared to the previous year. The mindshare of CA Asset Portfolio Management is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management

Featured Reviews

ArbenKlaiqi

Business analyst at a financial services firm with 10,001+ employees

Impact modeling boosts service mapping efficiency with great technical support

The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.

Read full review

reviewer1998918

Enterprise systems management team lead

Integrates well, highly stable, and scalable

CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus. We have approximately 10,000 PCs that we are busy processing and we have to upload information to them but when we use this solution it is complex. When we use Micro Focus it is better.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution helps us manage, escalate, and solve incidents."

"The most valuable feature of BMC Remedy is to take administrative access of a user."

"It will simplify handling tasks by providing shortcuts and automating the generation of requests and tickets, including their categorization."

"BMC Remedy is very stable and scalable, making it a valuable tool for our support team."

"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."

"The solution helps to manage the operational flow in our organization."

"The most valuable features of BMC Remedy are its ease of use, ease of installation, and customization capabilities."

"The solution offers some very good features."

More BMC Remedy pros

"The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management."

"Reduces software cost. Reduces the risk of software audits."

"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."

"Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment."

"It's easy to integrate with our system information."

"You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again."

"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial."

"You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance."

More CA Asset Portfolio Management pros

Cons

"In BMC Remedy, integration is a problem and even APIs are not available."

"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."

"The initial setup of BMC Remedy Asset Management was complex."

"The tool can be expensive for mid-market businesses, making it an area that can be considered for improvement by BMC Remedy."

"There are issues from a product functionality perspective."

"Could be more user friendly for admins to manage."

"Areas for improvement include lack of vision, lack of industry-specific solutions, limited workflows compared to ServiceNow, and being restricted to a purely IT perspective, which limits their addressable market."

"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."

More BMC Remedy cons

"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."

"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."

"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."

"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."

"It needs stronger rebooting components and the ability to develop our own software metrics."

"Needs a stronger reporting component, and more integration with CA Client Automation."

"There were a lot of things that we had to prepare for that we weren't thinking about with this installation. I think from a CA standpoint, the software was good. But us preparing for that, we had a lot more work to do."

"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."

More CA Asset Portfolio Management cons

Pricing and Cost Advice

"BMC Remedy is worth its price."

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

"I find the pricing to be reasonable."

"BMC should decrease the pricing further."

"The tool is expensive."

"With the product, you can either go for a yearly or a perpetual licensing model."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."

More BMC Remedy pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.

See recommendations

856,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

22%

Computer Software Company

12%

Financial Services Firm

11%

Government

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

See all answers

What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

See all answers

What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

See all answers

Ask a question

Earn 20 points

Comparisons

ServiceNow vs BMC Remedy

Compared 69% of the time

BMC Helix Discovery vs BMC Remedy

Compared 13% of the time

ManageEngine IT Asset Management vs BMC Remedy

Compared 8% of the time

Snow License Manager vs BMC Remedy

Compared 7% of the time

Device42 vs BMC Remedy

Compared 4% of the time

More BMC Remedy Competitors

No data available

Product Reports

Buyer's Guide

BMC Remedy

June 2025

Download BMC Remedy product report

Buyer's Guide

CA Asset Portfolio Management

June 2025

Download CA Asset Portfolio Management product report

Also Known As

Remedy Asset Management

CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager

Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

Asset costing: Track depreciation over time.
Compliance: Software licenses management helps you avoid audit costs.
Contract management: Proactively identify contract infringements and purchasing opportunities.
Asset tracking: Know where your assets are located, who’s using them, and how many there are.
Effective change: Make informed decisions about IT changes.

BMC

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Broadcom

Sample Customers

Scripps Networks

First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia

Buyer's Guide

BMC Remedy vs. CA Asset Portfolio Management

June 2025

Free Report: BMC Remedy vs. CA Asset Portfolio Management

Find out what your peers are saying about BMC Remedy vs. CA Asset Portfolio Management and other solutions. Updated: June 2025.

DOWNLOAD NOW

856,873 professionals have used our research since 2012.

See our BMC Remedy vs. CA Asset Portfolio Management report.

See our list of best IT Asset Management vendors and best License Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.