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BMC Helix Client Management vs Idira Endpoint Privilege Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Client Management
Ranking in Endpoint Compliance
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (11th)
Idira Endpoint Privilege Ma...
Ranking in Endpoint Compliance
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Privileged Access Management (PAM) (7th), Anti-Malware Tools (10th), Application Control (5th), Ransomware Protection (5th)
 

Mindshare comparison

As of October 2026, in the Endpoint Compliance category, the mindshare of BMC Helix Client Management is 6.7%, up from 5.1% compared to the previous year. The mindshare of Idira Endpoint Privilege Manager is 11.2%, up from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance Mindshare Distribution
ProductMindshare (%)
Idira Endpoint Privilege Manager11.2%
BMC Helix Client Management6.7%
Other82.1%
Endpoint Compliance
 

Featured Reviews

Sagar Talreja - PeerSpot reviewer
Sr. IT Technical Consultant at Fusion Business Solutions (UK) Ltd
A tool that offers great functionalities to manage reboot and patching
Right now, I don't have anything to say about which areas in BMC Client Management need improvement. The solution does not offer the functionality of remote access to users. From an improvement perspective, it would be great if a remote access functionality was added to BMC Client Management. I want something similar to Remote Desktop Protocol (RDP) in BMC Client Management.
Sumit Chavan - PeerSpot reviewer
Lead Consultant at a tech vendor with 501-1,000 employees
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"BMC Client Management has helped us be able to patch our OS or any software to the latest version."
"The inventory and patch management tools are very valuable."
"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"The support from BMC Client Management is very good."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The solution provides multiple features in one place."
"We can do both server and endpoint protection."
"The product is very flexible"
"CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks."
"Product-wise we don't face that many issues, and basic integration of users and assigning them the rules and other stuff like that is, compared to other options, very straightforward."
"CyberArk Endpoint Privilege Manager helped us reduce the time for regulatory processes to approximately two to four months, completing the solution and training."
"CyberArk Endpoint Privilege Manager has had a positive impact on my customers' security posture."
"The solution is pretty mature and can accommodate our use cases quite well."
"I like that we have the power to blacklist, whitelist, and greylist applications."
 

Cons

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The solution needs to add whitelisting because many customers request it."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"BMC Client Management could improve in the area of integration."
"The solution does not offer the functionality of remote access to users."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"My recommendation for improvement is to add functionality for when users request access to an application. There's a pop-up UI, but it's not very customizable. I suggest creating a UI where we can write scripts or use SDKs to enhance it. This could automatically create tickets in a system like ServiceNow when users request an application. If a manager approves, we could automatically push policies to those users."
"Compared to other tools like Linux, this solution isn't as user-friendly."
"If you do not have certification, you cannot send a ticket; this makes dealing with technical support difficult."
"CyberArk Endpoint Privilege Manager is a perfect solution, but CyberArk Endpoint Privilege Manager for Linux has many issues. Another area for improvement in CyberArk Endpoint Privilege Manager, specifically for Windows, is that there's no way for you to check credential theft from a text file, such as a notepad file."
"For an experienced system implementer it will take approximately one day. However, for somebody who is inexperienced it may take up to five days."
"The solution can be complex to use at times."
"The product needs a streamlined user interface; improvements to the user interface can enhance user experience and make the solution more intuitive to navigate."
"The solution is good but can be improved by allowing computers to be excluded from policies."
 

Pricing and Cost Advice

"The solution is low cost."
"To use BMC Client Management they charge annually per node."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive."
"I rate the solution's pricing an eight out of ten since the price can be too high for smaller businesses."
"Pricing depends on how many devices you use. Right now, on-premise, it costs us a little, but it's worth it. It seems like the cloud solution is much more expensive. We got this solution one year ago, and it's like we bought the solution, and now they are not going to support it on-premise anymore. We are in the implementation phase, and we missed this, and we already paid for the licenses. This is wasted time from my perspective, and CyberArk should be more customer-friendly."
"licensing for this solution is based on the number of APV (privileged users), and the number of sessions that you want to record."
"The price of CyberArk Endpoint Privilege Manager is expensive. The solution is priced based on the number of accounts onboarded and the number of concurrent sessions. Everyone else is included in the price, such as support."
"I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing to pay this money."
"CyberArk Endpoint Privilege Manager has a very high price, so it's a one out of ten for me in terms of pricing."
"The solution requires an annual license to use it. There can be some extra costs in some cases."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Retailer
10%
Construction Company
9%
Computer Software Company
9%
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
11%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

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Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
What needs improvement with CyberArk Endpoint Privilege Manager?
While CyberArk Endpoint Privilege Manager is a great tool, I believe the functionality could be wider. If it could work not only with permissions but also involve pure EDR tasks or User and Entity ...
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
Viewfinity
 

Overview

 

Sample Customers

Charter Manufacturing
Information Not Available
Find out what your peers are saying about BMC Helix Client Management vs. Idira Endpoint Privilege Manager and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.