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BMC Helix Client Management vs Idira Endpoint Privilege Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Client Management
Ranking in Endpoint Compliance
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (10th)
Idira Endpoint Privilege Ma...
Ranking in Endpoint Compliance
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Privileged Access Management (PAM) (6th), Anti-Malware Tools (10th), Application Control (5th), Ransomware Protection (6th)
 

Mindshare comparison

As of July 2026, in the Endpoint Compliance category, the mindshare of BMC Helix Client Management is 7.3%, up from 4.0% compared to the previous year. The mindshare of Idira Endpoint Privilege Manager is 11.9%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance Mindshare Distribution
ProductMindshare (%)
Idira Endpoint Privilege Manager11.9%
BMC Helix Client Management7.3%
Other80.8%
Endpoint Compliance
 

Featured Reviews

AA
Senior Account Executive at FDS
Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs
The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool. This can be a pain when it comes to the area of compliance, since you might not have full access to everything running in the organization, including important infrastructural components such as servers and databases. For example, some endpoints may have gotten their software updates from servers not visible to the discovery tool, and this can further impact operations when it comes to patch management. Compare this scenario with the way Red Hat handles patch management: their software is always updated from the main patch providers, so you will always know what is running on the endpoints in this kind of environment. Although their endpoint management has its pros and cons, this is where BMC Client Management is at a bit of a disadvantage and I believe they need to improve on this area. Another area BMC could look into improving is the mobile device side of client management. It has lots of support for Microsoft products in terms of client management, but lacks comprehensive mobile device management support, such as for Android devices.
Sumit Chavan - PeerSpot reviewer
Lead Consultant at a tech vendor with 501-1,000 employees
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are patch management and software license management."
"The support from BMC Client Management is very good."
"BMC Client Management has helped us be able to patch our OS or any software to the latest version."
"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"The inventory and patch management tools are very valuable."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"One of our customers is a financial institution with more than 15,000 endpoints, and we use BMC Client Management to manage their regulatory compliance needs, manage the endpoints from a security perspective, and integrate it with service management as well."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"You can use it to strip users of their local admin rights and, at the same time, elevate applications for them."
"The stability of CyberArk Endpoint Privilege Manager is excellent, with an uptime of 99.99 percent."
"This is the number one product for privilege account security."
"The solution is scalable."
"CyberArk Endpoint Privilege Manager has significantly improved our security posture by preventing virus incidents and restricting users from downloading unwanted applications."
"We were able to reduce the number of privileged accounts by 50%, which helped to simplify our privileged access management environment."
"The most valuable feature is that it does lifecycle management and that it will change to whatever the end target is."
"The most valuable feature of CyberArk Endpoint Privilege Manager is its high performance, it's the best identity security platform. The security is good. It's easy to showcase the feature and capabilities and compare it with other competitors. It competes well with other solutions. Additionally, it is a complete solution."
 

Cons

"The solution does not offer the functionality of remote access to users."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The solution needs to add whitelisting because many customers request it."
"BMC Client Management could improve in the area of integration."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good."
"Despite newer versions and functionalities, CyberArk Endpoint Privilege Manager lacks sufficient knowledgeable support staff, resulting in longer wait times for assistance."
"The management of Privilege Access is not satisfactory."
"What I would really like to see improved is the AIM (Application Identity Manager). I think that it could be simpler to use, and much more straight forward."
"CyberArk has some performance issues. For example, servers could not handle the solution when we first took CyberArk Endpoint Privilege Manager."
"Without knowledge, you are not able to find some items as they are really hidden within the UI."
"The solution is very expensive."
"It was complex to introduction the product to the end-users and the technical team."
 

Pricing and Cost Advice

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"The solution is low cost."
"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"To use BMC Client Management they charge annually per node."
"The cost for CyberArk is very high."
"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."
"The tool's pricing is reasonable for customers."
"The price of CyberArk Endpoint Privilege Manager is expensive. The solution is priced based on the number of accounts onboarded and the number of concurrent sessions. Everyone else is included in the price, such as support."
"We pay about $17 per user."
"The professional services for one eight-hour day would be $1,800."
"The price of CyberArk Endpoint Privilege Manager is expensive."
"CyberArk Endpoint Privilege Manager has a very high price, so it's a one out of ten for me in terms of pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Retailer
10%
Computer Software Company
10%
Government
9%
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

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Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
What needs improvement with CyberArk Endpoint Privilege Manager?
While CyberArk Endpoint Privilege Manager is a great tool, I believe the functionality could be wider. If it could work not only with permissions but also involve pure EDR tasks or User and Entity ...
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
Viewfinity
 

Overview

 

Sample Customers

Charter Manufacturing
Information Not Available
Find out what your peers are saying about BMC Helix Client Management vs. Idira Endpoint Privilege Manager and other solutions. Updated: June 2026.
904,836 professionals have used our research since 2012.