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BMC Cloud Lifecycle Management vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
45th
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (38th)
Icinga
Ranking in Cloud Monitoring Software
22nd
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (20th), Server Monitoring (13th), IT Infrastructure Monitoring (28th)
 

Mindshare comparison

As of August 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.3%, up from 0.1% compared to the previous year. The mindshare of Icinga is 4.3%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

VB
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Supports unattended installs and image-based, script-based, or template-based provisioning."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Automates Java EE Application Deployment from an SCM system."
"Assesses change impact or completes an audit using multiple dashboard views."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"We have found the solution to be stable."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
 

Cons

"One of the major problems is that support is not so good."
"The installation and configuration can be tricky due to it being built on Remedy."
"Needs integrations with other providers to provide a custom public cloud environment."
"The tool currently fails to provide notifications to users."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The user interface should be improved."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"The solution lacks many features important to higher-level IT management and network support."
 

Pricing and Cost Advice

Information not available
"The solution is cheap."
"This is an open-source solution with paid support."
"The product is inexpensive compared to other DBM products."
"It's an open-source solution."
"The solution is free to use."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"We're using the free version of Icinga."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
12%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
 

Comparisons

 

Also Known As

BMC CLM
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. Icinga and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.