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BMC Cloud Lifecycle Management vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
43rd
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (43rd)
Icinga
Ranking in Cloud Monitoring Software
32nd
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (41st), Server Monitoring (17th), IT Infrastructure Monitoring (48th)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of Icinga is 2.0%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Icinga2.0%
BMC Cloud Lifecycle Management0.7%
Other97.3%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's helped us with our automation."
"Assesses change impact or completes an audit using multiple dashboard views."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"Allowing systems to be provisioned in a wide range of environments, such as Azure, AWS, or on-premise, reduces the level of training required as well as creates consistency across the board."
"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."
"Total build time has been reduced from four weeks to one week, then later to 24 hours."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Icinga does the job and is fairly stable."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"We monitor all, starting from UPS to international mail chains."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"We have found the solution to be stable."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."
 

Cons

"Going to BMC for PS is not at all recommended from my experience."
"One of the major problems is that support is not so good."
"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"Needs integrations with other providers to provide a custom public cloud environment."
"The installation and configuration can be tricky due to it being built on Remedy."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Sometimes, it is very hard to keep an overview of what's happening."
"The connection between Icinga and Icinga Web."
"The installation and configuration are very complex."
"One of the areas that are frustrating is remote monitoring for more than one machine."
 

Pricing and Cost Advice

Information not available
"This is an open-source solution with paid support."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The product is inexpensive compared to other DBM products."
"The solution is cheap."
"It's an open-source solution."
"The solution is free to use."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"We're using the free version of Icinga."
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Top Industries

By visitors reading reviews
Construction Company
17%
Insurance Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Also Known As

BMC CLM
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. Icinga and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.