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BMC Cloud Lifecycle Management vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
45th
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (42nd)
Icinga
Ranking in Cloud Monitoring Software
26th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (27th), Server Monitoring (12th), IT Infrastructure Monitoring (31st)
 

Mindshare comparison

As of May 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.6%, up from 0.2% compared to the previous year. The mindshare of Icinga is 2.3%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Icinga2.3%
BMC Cloud Lifecycle Management0.6%
Other97.1%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"Total build time has been reduced from four weeks to one week, then later to 24 hours."
"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Assesses change impact or completes an audit using multiple dashboard views."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"It's helped us with our automation."
"Automates Java EE Application Deployment from an SCM system."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"An affordable solution for small organizations to do basic network monitoring."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"We monitor all, starting from UPS to international mail chains."
 

Cons

"One of the major problems is that support is not so good."
"The installation and configuration can be tricky due to it being built on Remedy."
"Needs integrations with other providers to provide a custom public cloud environment."
"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"The installation and configuration can be tricky due to it being built on Remedy."
"One of the major problems is that support is not so good."
"Needs integrations with other providers to provide a custom public cloud environment."
"Going to BMC for PS is not at all recommended from my experience."
"The user interface should be improved."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
 

Pricing and Cost Advice

Information not available
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"It's an open-source solution."
"This is an open-source solution with paid support."
"The solution is cheap."
"The solution is free to use."
"The product is inexpensive compared to other DBM products."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"We're using the free version of Icinga."
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Top Industries

By visitors reading reviews
Construction Company
14%
Insurance Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

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What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is your primary use case for Icinga?
We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...
 

Also Known As

BMC CLM
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. Icinga and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.