BMC Cloud Lifecycle Management vs Icinga comparison

BMC and Icinga are both solutions in the Cloud Monitoring Software category. BMC is ranked #44, while Icinga is ranked #14 with an average rating of 7.8. BMC holds a 0.2% mindshare in CMS, compared to Icinga’s 4.6% mindshare. Additionally, 80% of BMC users are willing to recommend the solution, compared to 85% of Icinga users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

171 Views
44 Comparison Views

80% willing to recommend

Icinga

Read 17 Icinga reviews

2,520 Views
113 Comparison Views

85% willing to recommend

BMC Cloud Lifecycle Management

Icinga

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Executive SummaryUpdated on Dec 18, 2024

Icinga and BMC Cloud Lifecycle Management compete in the IT monitoring and cloud management categories. Icinga has the upper hand in pricing and support, while BMC Cloud Lifecycle Management offers a more extensive feature set, making it ideal for complex cloud environments.

Features: Icinga offers flexible notifications, customizable dashboards, and strong community support. BMC Cloud Lifecycle Management provides cloud provisioning, automated workflows, and governance capabilities.

Room for Improvement: Icinga could improve its detailed data visibility and explore better plugin deployment. BMC Cloud Lifecycle Management may enhance ease of deployment, integration capabilities, and support for multi-cloud environments.

Ease of Deployment and Customer Service: Icinga typically has a straightforward deployment process aided by comprehensive community support. BMC Cloud Lifecycle Management, although it follows a more complex cloud-specific deployment model, provides dedicated customer service for intricate installations.

Pricing and ROI: Icinga is known for its lower setup costs and high ROI due to its open-source nature and deployment flexibility. BMC Cloud Lifecycle Management requires a higher initial investment but offers a compelling ROI for enterprises needing comprehensive cloud lifecycle management solutions.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. Icinga Report (Updated: June 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. Icinga

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

44th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (39th)

Icinga

Ranking in Cloud Monitoring Software

14th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (10th), Server Monitoring (8th), IT Infrastructure Monitoring (14th)

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.2%, up from 0.1% compared to the previous year. The mindshare of Icinga is 4.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at Engineering Ingegneria Informatica SPA

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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Claudio Kuenzler

Senior Systems Engineer at Infiniroot

A free and time-saving product that helps to monitor servers and network devices

I use the product for server and network device monitoring. A team of five people is managing the solution, and around 50 people are using the solution in the organization Pro-active monitoring and alerting helped us to decrease downtimes of services. The apply rules feature saves a lot of time.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"Assesses change impact or completes an audit using multiple dashboard views."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Automates Java EE Application Deployment from an SCM system."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."

"Icinga does the job and is fairly stable."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"The apply rules feature saves a lot of time."

More Icinga pros

Cons

"One of the major problems is that support is not so good."

"The installation and configuration can be tricky due to it being built on Remedy."

"Needs integrations with other providers to provide a custom public cloud environment."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"The tool currently fails to provide notifications to users."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"We have found some problems with Nagios, and support isn't very responsive."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"The user interface should be improved."

"The solution lacks many features important to higher-level IT management and network support."

More Icinga cons

Pricing and Cost Advice

Information not available

"The solution is free to use."

"The product is inexpensive compared to other DBM products."

"This is an open-source solution with paid support."

"It's an open-source solution."

"We're using the free version of Icinga."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The solution is cheap."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Financial Services Firm

11%

Comms Service Provider

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

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What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

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What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Comparisons

CloudBolt vs BMC Cloud Lifecycle Management

Compared 61% of the time

Pandora FMS vs BMC Cloud Lifecycle Management

Compared 39% of the time

More BMC Cloud Lifecycle Management Competitors

Zabbix vs Icinga

Compared 45% of the time

Nagios Core vs Icinga

Compared 22% of the time

Checkmk vs Icinga

Compared 10% of the time

Nagios XI vs Icinga

Compared 4% of the time

Centreon vs Icinga

Compared 3% of the time

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Product Reports

Buyer's Guide

Cloud Management

May 2025

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

Icinga

June 2025

Download Icinga product report

Also Known As

BMC CLM

Icinga Cloud Monitoring

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Icinga

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Buyer's Guide

BMC Cloud Lifecycle Management vs. Icinga

June 2025

Free Report: BMC Cloud Lifecycle Management vs. Icinga

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