BMC Cloud Lifecycle Management vs Icinga comparison

BMC Helix and Icinga are both solutions in the Cloud Monitoring Software category. BMC Helix is ranked #48, while Icinga is ranked #23 with an average rating of 7.0. BMC Helix holds a 0.6% mindshare in CMS, compared to Icinga’s 3.1% mindshare. Additionally, 80% of BMC Helix users are willing to recommend the solution, compared to 85% of Icinga users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

734 Views
345 Comparison Views

80% willing to recommend

Icinga

Read 17 Icinga reviews

4,206 Views
2,524 Comparison Views

85% willing to recommend

BMC Cloud Lifecycle Management

Icinga

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Executive SummaryUpdated on Dec 18, 2024

Icinga and BMC Cloud Lifecycle Management compete in the IT monitoring and cloud management categories. Icinga has the upper hand in pricing and support, while BMC Cloud Lifecycle Management offers a more extensive feature set, making it ideal for complex cloud environments.

Features: Icinga offers flexible notifications, customizable dashboards, and strong community support. BMC Cloud Lifecycle Management provides cloud provisioning, automated workflows, and governance capabilities.

Room for Improvement: Icinga could improve its detailed data visibility and explore better plugin deployment. BMC Cloud Lifecycle Management may enhance ease of deployment, integration capabilities, and support for multi-cloud environments.

Ease of Deployment and Customer Service: Icinga typically has a straightforward deployment process aided by comprehensive community support. BMC Cloud Lifecycle Management, although it follows a more complex cloud-specific deployment model, provides dedicated customer service for intricate installations.

Pricing and ROI: Icinga is known for its lower setup costs and high ROI due to its open-source nature and deployment flexibility. BMC Cloud Lifecycle Management requires a higher initial investment but offers a compelling ROI for enterprises needing comprehensive cloud lifecycle management solutions.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. Icinga Report (Updated: December 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. Icinga

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

48th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (44th)

Icinga

Ranking in Cloud Monitoring Software

23rd

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), Server Monitoring (13th), IT Infrastructure Monitoring (30th)

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.6%, up from 0.2% compared to the previous year. The mindshare of Icinga is 3.1%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
Icinga	3.1%
BMC Cloud Lifecycle Management	0.6%
Other	96.3%

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at a computer software company with 5,001-10,000 employees

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automates Java EE Application Deployment from an SCM system."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Assesses change impact or completes an audit using multiple dashboard views."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"The apply rules feature saves a lot of time."

"An affordable solution for small organizations to do basic network monitoring."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"We have found the solution to be stable."

More Icinga pros

Cons

"The installation and configuration can be tricky due to it being built on Remedy."

"Needs integrations with other providers to provide a custom public cloud environment."

"One of the major problems is that support is not so good."

"The installation and configuration are very complex."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"We have found some problems with Nagios, and support isn't very responsive."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"The solution lacks many features important to higher-level IT management and network support."

"The user interface should be improved."

More Icinga cons

Pricing and Cost Advice

Information not available

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"This is an open-source solution with paid support."

"It's an open-source solution."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"We're using the free version of Icinga."

"The solution is cheap."

"The solution is free to use."

"The product is inexpensive compared to other DBM products."

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Top Industries

By visitors reading reviews

No data available

Educational Organization

14%

Comms Service Provider

12%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

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What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

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What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

See all answers

What is your primary use case for Icinga?

We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...

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Comparisons

BMC Helix Cloud Security vs BMC Cloud Lifecycle Management

Compared 19% of the time

CloudBolt vs BMC Cloud Lifecycle Management

Compared 15% of the time

Pandora FMS vs BMC Cloud Lifecycle Management

Compared 15% of the time

CloudSphere vs BMC Cloud Lifecycle Management

Compared 12% of the time

VMware Aria Automation vs BMC Cloud Lifecycle Management

Compared 10% of the time

More BMC Cloud Lifecycle Management Competitors

Zabbix vs Icinga

Compared 27% of the time

Nagios Core vs Icinga

Compared 12% of the time

Checkmk vs Icinga

Compared 8% of the time

Nagios XI vs Icinga

Compared 5% of the time

SolarWinds Server and Application Monitor vs Icinga

Compared 4% of the time

More Icinga Competitors

Product Reports

Buyer's Guide

Cloud Management

January 2026

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

Icinga

January 2026

Download Icinga product report

Also Known As

BMC CLM

Icinga Cloud Monitoring

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC Helix

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Icinga

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Buyer's Guide

BMC Cloud Lifecycle Management vs. Icinga

December 2025

Free Report: BMC Cloud Lifecycle Management vs. Icinga

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