"The most valuable features of the solution are patch management and software license management."
"The support from BMC Client Management is very good."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"The initial setup is easy."
"The solution is definitely scalable."
"The solution is stable."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"The patch management aspect of the solution is the most valuable part for us."
"BMC Client Management could improve in the area of integration."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"Some difficulties with setup for multiple locations."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"Its licensing should be improved."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.
What is ManageEngine Desktop Central?
ManageEngine Desktop Central is a desktop management solution that offers a central management system for desktops, servers, laptops, smartphones, and tablets. It is a unified endpoint management (UEM) solution that can be scaled according to each organization's needs. Desktop Central is a modern approach to traditional desktop management services in that it offers in-depth and customizable options for regular endpoint management routines regarding automating software deployment, installing patches, and deploying OS.
In addition to automating endpoint management routines, ManageEngine Desktop Central offers management of assets and software licenses, management of USB device usage, monitoring of software usage statistics, and more. The solution supports Mac, Windows, and Linux operating systems, and users can manage all of their iOS, Windows, and Android devices, including smartphones and tablets, from a single console. Users can also apply restrictions on camera usage, application installations, and browsers while securing devices by requiring a passcode.
Benefits of ManageEngine Desktop Central
ManageEngine Desktop Central offers many benefits for users looking for a centralized desktop management solution. These benefits include:
Reviews from Real Users
Users love ManangeEngine Desktop Central because of its ability to manage thousands of desktops from a central location.
A manager of information technology at an engineering company writes, "It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
An IT systems manager at Algorythma notes, "The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
BMC Client Management is ranked 2nd in Mobile Device Management (MDM) with 2 reviews while ManageEngine Desktop Central is ranked 1st in Client Desktop Management with 25 reviews. BMC Client Management is rated 8.6, while ManageEngine Desktop Central is rated 8.4. The top reviewer of BMC Client Management writes "Low cost solution with multiple features in one place". On the other hand, the top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". BMC Client Management is most compared with Microsoft Endpoint Configuration Manager, Microsoft Intune, BigFix, Ivanti Endpoint Security for Endpoint Manager and VMware Workspace ONE, whereas ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Microsoft 365 Business.
We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.