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BMC Client Management OverviewUNIXBusinessApplication

BMC Client Management is #2 ranked solution in top Mobile Device Management (MDM) tools and #7 ranked solution in top Endpoint Compliance tools. PeerSpot users give BMC Client Management an average rating of 10 out of 10. BMC Client Management is most commonly compared to Microsoft Endpoint Configuration Manager: BMC Client Management vs Microsoft Endpoint Configuration Manager. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.
What is BMC Client Management?

Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

BMC Client Management was previously known as BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management.

BMC Client Management Customers

Charter Manufacturing

BMC Client Management Video

BMC Client Management Pricing Advice

What users are saying about BMC Client Management pricing:
"The solution is low cost."

BMC Client Management Reviews

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Sr. Consultant at a tech services company with 11-50 employees
Consultant
Top 20
Low cost solution with multiple features in one place
Pros and Cons
  • "The most valuable features of the solution are patch management and software license management."
  • "BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

What is our primary use case?

The primary use case of the solution is to deploy the software through plan management. It's used for patch management and software deployment.

What is most valuable?

The most valuable features of the solution are patch management and software license management. They audit because of the concerns with the software license. They might have to pay a fine to the respective organization. That's why software license management and patch management are widely used.

What needs improvement?

The solution could be improved with additional support. They have support for patching for Windows only. If they provide support for Linux patching as well, it would be good because many customers have Linux systems as well. In that case, it is quite difficult to patch those systems.

Also, additional support for mobile development, MDM. BMC Client Management supports only iOS devices. It would be good if they would support Android as well. Most of our organization is not using iOS, so the feature would not be used for most of the organization.

For how long have I used the solution?

I have been working with BMC Client Management for over six years.

What do I think about the stability of the solution?

The are no issues with the stability of the solution; it's been good.

What do I think about the scalability of the solution?

The scalability of the solution has been good enough.

Currently I'm working on BMC Client Management and there is a scope for BCM. Since BMC has provided this solution on cloud, now customers are preferring the solution.

How are customer service and support?

I've had to work with the technical support, and it has been good.

How was the initial setup?

The initial setup is straightforward. No complications. We can have single master server. It is really straightforward. 

What's my experience with pricing, setup cost, and licensing?

Our license cost is very low.

Which other solutions did I evaluate?

There are multiple solutions we have compared, and BCM is low cost plus they have multiple features.

What other advice do I have?

The solution provides multiple features in one place. They should provide features for other OS platforms, too. That is the only limitation we can see.

I have seen customers facing issues with client devices where most of the people who have access locally can install anything without any permission. Plus there are situations where some devices have been stolen by employees or anyone else. In that situation, it would be good if you can implement BMC Client Management end to end. Then you'll get relief from those painful areas.

I would rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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