We performed a comparison between BMC Client Management and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM)."The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The inventory and patch management tools are very valuable."
"The support from BMC Client Management is very good."
"The most valuable features of the solution are patch management and software license management."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The solution is stable."
"It uses detailed descriptions of the workstations, and that is good for me."
"The product is useful for patch management."
"Microsoft Configuration Manager gives different tools in one solution."
"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."
"Offers good patching."
"Microsoft Configuration Manager is integrated with other Microsoft products."
"The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"BMC Client Management could improve in the area of integration."
"The solution does not offer the functionality of remote access to users."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The solution needs to add whitelisting because many customers request it."
"Cloud-based improvements need to be better managed."
"The solution does not support remote devices so the CMG is still required."
"Could do with some cosmetic improvements on the user interface."
"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."
"I'm looking for a single solution for all discovery needs. It fulfills about 40% of the requirements, and I'd like to see the other 60% so that I don't have to keep doing this."
"There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now."
"They need to improve the support for the Mac operating system."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
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BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. BMC Client Management is rated 8.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BMC Client Management is most compared with Microsoft Intune, ManageEngine Endpoint Central, BigFix, VMware Workspace ONE and Ivanti Endpoint Security for Endpoint Manager, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Jamf Pro.
We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
