Blue Prism vs Verint Robotic Process Automation comparison

Why PeerSpot?

SS&C Blue Prism and Verint are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #5 with an average rating of 9.0, while Verint is ranked #51. SS&C Blue Prism holds a 3.8% mindshare in RPA, compared to Verint’s 0.8% mindshare. Additionally, 89% of SS&C Blue Prism users are willing to recommend the solution.

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Executive Summary

We performed a comparison between Blue Prism and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: August 2026).

Buyer's Guide

Robotic Process Automation (RPA)

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of Blue Prism is 3.8%, down from 8.3% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.2%
Blue Prism	3.8%
Verint Robotic Process Automation	0.8%
Other	90.2%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

Impressive flexibility and support enhance integration and performance

The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.

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Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With Automation Anywhere, it has become very easy for us to do invoice billing. It has saved us about 80% of the time."

"We have been able to take resources that have been doing manual work and putting them into more productive work."

"The most valuable feature is the power of AI Technologies involved in Automation Anywhere's IQBot - such as Natural Language Processing, Computer Vision, Fuzzy Logic, and Machine Learning."

"It helps improve performance and helps companies save time and money."

"Its ease of deployment is the most valuable feature. We have found with many customers that it's quite easy to deploy."

"Overall, the product is very good where the repetitive tasks are more in manufacturing industries and the finance department."

"With Automation Anywhere, it will automate everything; it's smooth, effective, and very quick, making it easy to maintain websites and everything in the backend team while filtering out errors so everything is automated."

"With Automation Anywhere, what used to take us two days now takes us twenty minutes."

More Automation Anywhere pros

"Although the solution may look complicated it actually has a lot of features and user space to work out of."

"I will definitely recommend Blue Prism to other users and companies because, as I mentioned, when comparing UiPath and Blue Prism, I find that UiPath offers multiple online training opportunities."

"We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources."

"We like the reliability and robustness of Blue Prism."

"A feature I like about Blue Prism is the Control Room and how easy it is to find exceptions, to find common issues, and to troubleshoot your exceptions. Your Control Room person, without any development skills, can easily pick up what the problem is, with the exceptions, especially when there are a lot of exceptions related to one use case or process."

"Its ability to talk to different systems that we have is a valuable feature. We use Pega, which is like a credit card processing system. We also use a Debit Process Manager, which is like the Visa debit application. In the bank, we have credit card and debit card sections, and we need to kind of investigate some of the transactions when customers are complaining about the charges. Blue Prism can log in to a different system to perform the exact actions that the agents are doing. This feature has been very helpful. Its ability to engage with external systems and websites is also very valuable. Each of our RPA projects could go across different systems. We have an in-house banking system. We also use the Visa network, and we have to go to different sites to do a lot of data scraping to ensure the data in our system matches the data in the Visa systems, and we just deal with some of the charges."

"Blue Prism currently supports SQL Servers and structured data."

"The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use."

More Blue Prism pros

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

"Verint probably works better for us because it originated in the call center world."

Cons

"The IQ Bot could use improvement."

"I would like to have the ability to schedule bots by whichever one is available."

"The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks."

"In the control room, the manual bot update should be looked at."

"If I build a bot today and don't use it, however, in several months, someone tries to use it, there's a 30-40% change the bot will fail in one or two areas."

"I would like a couple more features where I can talk and the line comes up automatically."

"We need a native way in Automation Anywhere's framework to tie all that information together, including AI dashboard, governance dashboards, and document automation results."

"As a developer, I would like to have copy commands available from one bot to another."

More Automation Anywhere cons

"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."

"I believe that there could be more community support, or there could be more support for developers like us from Blue Prism. Blue Prism provides a lot of documentation, but there is a lack of support."

"Navigation within the UI could be improved."

"To summarize, I think that this product is good for business but it's terrible for developers."

"The UI is more complicated than other tools."

"The scalability has to do with the latency of what you're connecting to. And so if you're connecting to something that isn't particularly scalable, it doesn't matter how many robots you scale out. You're constrained by the latency and the size of the application or solution or service that the robot is using."

"There is a need for a co-management product to manage multiple developers using Blue Prism."

"Blue Prism is expensive to scale because there are costs associated with additional licenses and improvements to infrastructure."

More Blue Prism cons

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

Pricing and Cost Advice

"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."

"The pricing model can be a bit more flexible."

"Based on what I've heard, it's costly, but I don't know much about its pricing."

"Our annual licensing costs are around $100,000 a year."

"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."

"I would rate the cost an eight out of ten, with ten being the highest cost."

"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."

"The solution's pricing is pretty decent."

More Automation Anywhere pricing and cost advice

"Blue Prism has a higher cost with respect to RPA enablement, particularly if you are trying to start with RPA."

"Blue Prism is quite costly."

"Due to our financial structure, we need fixed costs. So, a license based on the usage would not be feasible. If we have a license model that is based on tasks per year or something else, it could create a very dynamic range of costs. Due to our public financial input, we have to know what it will cost. So, we have licenses per server. This helps us in planning, and we know exactly when we need additional servers. We can then request additional money for them."

"The solution is enterprise software so we will try to maximize our usage during the available slots. We will get ROI with the high price since there will be some value added with automation. I think that after doing a cost-benefit analysis, we are on the positive side."

"The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism."

"There is a one-time purchase fee for this solution."

"Blue Prism has a really simple licensing model, where the licenses are not confusing and there are no hidden costs the way there are in UiPath."

"I would rate the solution's pricing a seven out of ten."

More Blue Prism pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Financial Services Firm

13%

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

17%

Outsourcing Company

10%

Manufacturing Company

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	158
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	7
Large Enterprise	77

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...

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I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...

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What is your experience regarding pricing and costs for Blue Prism?

If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...

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Comparisons

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Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

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UiPath Platform vs Blue Prism

Compared 14% of the time

Microsoft Power Automate vs Blue Prism

Compared 12% of the time

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Compared 5% of the time

WorkFusion vs Blue Prism

Compared 4% of the time

NICE Robotic Automation vs Blue Prism

Compared 3% of the time

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Compared 13% of the time

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Compared 13% of the time

Perpetuuiti Platform vs Verint Robotic Process Automation

Compared 8% of the time

Microsoft Power Automate vs Verint Robotic Process Automation

Compared 8% of the time

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Compared 3% of the time

More Verint Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2026

Download Automation Anywhere product report

Buyer's Guide

Blue Prism

September 2026

Download Blue Prism product report

Buyer's Guide

Robotic Process Automation (RPA)

August 2026

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Interactive Demo

Automation Anywhere

Demo not available

SS&C Blue Prism

Demo not available

Verint

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Blue Prism offers advanced automation features with integration capabilities and robust exception handling. Its scalability and reliability make it ideal for automating complex and repetitive tasks across industries like banking and manufacturing.

Providing a user-friendly design studio, Blue Prism stands out with enhanced automation features such as unassisted bots, strong security measures, and Visual Basic Objects. Its integration capabilities with analytics tools like Tableau and a simplified licensing model contribute to its appeal. Despite its complexities in UI design and training resource limitations, it remains stable and reliable. Blue Prism addresses tasks such as invoice processing and data entry, but improvements in AI, cognitive capabilities, and customer support are needed. Enhancements in OCR technology, unstructured data handling, and web-based interfaces could significantly boost its accessibility.

What are Blue Prism's most important features?

Enhanced Automation: Streamlines complex tasks with a robust interface.
Security Measures: Provides strong security protocols to safeguard processes.
Integration: Seamlessly interacts with analytics tools for data insights.
Exception Management: Facilitates easy handling of process exceptions.

What benefits or ROI should be evaluated?

Scalability: Ensures stable performance for varying organizational needs.
Licensing: Offers a straightforward model for simplified deployment.
Operational Efficiency: Reduces manual labor in complex tasks.
Cost-Effectiveness: Despite higher costs, delivers high value in automation efficiency.

Organizations in industries like finance and manufacturing harness Blue Prism to automate repetitive tasks, boosting efficiency in back-end operations. In banking and insurance, it's used for auditing, compliance, and report generation, enhancing accuracy and reducing manual efforts.

SS&C Blue Prism

Verint Robotic Process Automation streamlines operations by automating repetitive tasks, enhancing productivity, and reducing costs. The integration capabilities ensure smooth process execution, making it a valuable asset for digital transformation.

Verint Robotic Process Automation empowers businesses with intuitive automation solutions that simplify complex processes. It supports a broad range of industries through scalable automation, enabling precision and efficiency. The platform's robust integration capabilities allow seamless synchronization with existing systems, minimizing downtime and maximizing resource efficiency.

What are the key features?

Scalable Architecture: Supports growth with adaptable automation solutions.
Integration Flexibility: Easily integrates with multiple systems for enhanced process flow.
Analytics Dashboard: Provides insights and metrics for informed decision-making.
User-Friendly Operations: Simple to deploy and manage, allowing quick adaptations.

What benefits or ROI should you consider?

Cost Reduction: Automates manual tasks, reducing labor costs.
Efficiency Boost: Increases productivity by handling tasks at high speed.
Error Minimization: Reduces human error through consistent process execution.
Improved Compliance: Ensures adherence to standards with precise automation.

Industries like finance and healthcare implement Verint Robotic Process Automation to manage high-volume transactions and regulatory compliance processes efficiently. Retailers leverage automation to optimize supply chains and enhance customer service. Each deployment focuses on maximizing operational efficiency and accuracy to stay competitive.

Verint

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

August 2026

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