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Blue Prism vs Verint Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blue Prism
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
91
Ranking in other categories
Agentic Automation (4th)
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
46th
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism is 5.3%, down from 10.8% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Blue Prism5.3%
Verint Robotic Process Automation0.7%
Other94.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
Raun Kilgo - PeerSpot reviewer
Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"You don't need to be a technical developer to develop in Blue Prism, you follow the natural way you have developed."
"We've started to use some of the new features such as translation, cognitive, and we are finding them useful."
"Blue Prism provides both on-premises and cloud versions."
"It is not just for coders, as you can have a diagrammatic representation of the process."
"The performance is very good and it is a valuable feature."
"The automation on offer is great."
"This API feature, which is available in version 6.4, has made our lives a lot easier compared to version 6.2."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
"Verint probably works better for us because it originated in the call center world."
 

Cons

"Technical support has a local team, but they have not been very supportive. We have not received a sufficient level of support from the Blue Prism's professional support team."
"The recording of the transaction is missing in this solution."
"At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope."
"It is currently not a fully-grown application, whereas many features in the Automation Anywhere are full-grown automation features."
"There are some weaknesses of the tool as well. For example, Blue Prism has been a little bit slow when it comes to the commitments on their roadmap."
"Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware."
"I would like to see bespoke dashboards allow the front-end to display what is required."
"Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in version 6. Still, it's lagging terribly. Blue Prism is the inventor of the name of the term "RPA," and it's disappointing to see they are sitting around... Cognitive learning, for example, where it can actually follow your movements on the screen, is not there in Blue Prism."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
"Verint RPA needs a more robust toolset to create complex UIs for workers."
 

Pricing and Cost Advice

"Blue Prism has a higher cost with respect to RPA enablement, particularly if you are trying to start with RPA."
"It's an expensive product. For what they are providing in terms of capabilities and features for the price, I would rate the pricing an eight out of ten."
"Its price is sometimes higher."
"The solution is enterprise software so we will try to maximize our usage during the available slots. We will get ROI with the high price since there will be some value added with automation. I think that after doing a cost-benefit analysis, we are on the positive side."
"Licensing is on a yearly basis."
"Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
"Its price should be lower."
"Blue Prism is less expensive than some of the other RPA solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
9%
Computer Software Company
6%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise74
No data available
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
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Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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