Blue Prism vs Verint Robotic Process Automation comparison

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Blue Prism Logo
23,248 views|11,867 comparisons
88% willing to recommend
Verint Logo
224 views|136 comparisons
0% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Blue Prism and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
769,334 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution.""The integration has improved a lot in terms of SAP, and other screens.""It is a very stable tool that allows very complex automations.""Blue Prism is very good at doing background processing.""The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use.""We found the unassisted bots very useful because they can program a variety of different processes. This is a valuable feature of Blue Prism, especially when compared to other tools on the market.""Blue Prism is a mature, stable product with lots of built-in features.""The entire tool is valuable because it is an enterprise tool. It is on par with other tools like Automation Anywhere or UiPath with the OCR/ICR facilities, analytics, and the entire package for enterprise-level security. It has the highest level of security as compared to any other tool."

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"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

More Verint Robotic Process Automation Pros →

Cons
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications.""The solution can be improved by switching off data DB and including a report section.""They should incorporate more functionalities in the analytics tool.""User interface could be improved and a web interface included for easy access to robot information.""From a monitoring perspective, the way the screens are set up, or the reporting within Blue Prism, is not really user-friendly. You need a technical person to basically put that up. It's not necessarily easily viewable.""The solution is pretty high priced. The tool's support also needs to be better.""As a user, I cannot directly work with the bot. On a daily basis, I use and do some work in Microsoft Excel, which cannot be directly taken into Blue Prism. Our company majorly runs on Microsoft Excel. Everybody has Excel sheets as their working sheets. Therefore, we need a kind of automation to be able to do things with this program. This bot is almost like an invisible staff that works between the servers but not with the users. This bot works well with SAP and things like that, but it doesn't work with Excel sheets. It doesn't work with the bots that we have, and I cannot invoke an RPA right now as a user. It has to be done by an administrator who has better control than me. It needs better integration with Microsoft Excel. Its price can be improved. It is expensive for us. It should be cheaper for a market like ours. We are based in India.""The UI is more complicated than other tools."

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"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

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Pricing and Cost Advice
  • "Blue Prism is pretty steep compared to the others, much more than Automation Anywhere."
  • "We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost."
  • "Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
  • "Compared to other tools on the market, it is one of the most expensive."
  • "The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market."
  • "Our licensing fees are approximately $5,000 USD per year."
  • "The licensing fees are low compared to other tools."
  • "Blue Prism is less expensive than some of the other RPA solutions."
  • More Blue Prism Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hello Netanya, it depends on your needs and your expertise.  In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to serve… more »
    Top Answer:I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadership… more »
    Top Answer:Blue Prism provides both on-premises and cloud versions.
    Top Answer:Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks.
    Top Answer:Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations.
    Top Answer:We primarily work with call center projects. Top management or directors usually don't work with Verint. Supervisors, managers, contact center agents, and back-office workers use these solutions… more »
    Ranking
    Views
    23,248
    Comparisons
    11,867
    Reviews
    19
    Average Words per Review
    519
    Rating
    8.1
    Views
    224
    Comparisons
    136
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview

    Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

    With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

    “Workforce of the Future”

    Blue Prism’s all-in-one intelligent automation platform consists of:

    • Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
    • Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
    • Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
      1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
      2. Visual Perception - The ability to read, understand, and contextualize visual information.
      3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
      4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
      5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
      6. Collaboration - The ability to seamlessly work with both people and systems.

    Reviews from Real Users

    Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

    With Verint Robotic Process Automation, organizations can automate repetitive and time-consuming processes, allowing employees to focus on more complex and customer-related activities.

    Sample Customers
    Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company17%
    Manufacturing Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company12%
    Manufacturing Company9%
    Government6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise7%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise70%
    No Data Available
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    769,334 professionals have used our research since 2012.

    Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Verint Robotic Process Automation is ranked 41st in Robotic Process Automation (RPA) with 1 review. Blue Prism is rated 7.8, while Verint Robotic Process Automation is rated 0.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Verint Robotic Process Automation writes "It lightens the workload while giving our clients greater visibility into what's being done and how". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas Verint Robotic Process Automation is most compared with UiPath.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.