We performed a comparison between Blue Prism and Fortra's Automate based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."
"The ease of development is the most valuable. Standard VBOs are pretty useful there with Excel and different things. Our custom developments for SAP and things like that are pretty easy to set up and quick to get going."
"This is a scalable product."
"Blue Prism is highly scalable and reliable."
"The tool's user interface is very intuitive."
"Stability-wise, I haven't heard any complaints from our clients."
"Being able to create an object and use it for multiple processes has been very useful for us."
"The support is good."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"We have found the pricing to be very reasonable."
"It gives us a central place to schedule tasks and run them distributed."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."
"For developers, they should have some kind of recording feature."
"Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in version 6. Still, it's lagging terribly. Blue Prism is the inventor of the name of the term "RPA," and it's disappointing to see they are sitting around... Cognitive learning, for example, where it can actually follow your movements on the screen, is not there in Blue Prism."
"The scalability has to do with the latency of what you're connecting to. And so if you're connecting to something that isn't particularly scalable, it doesn't matter how many robots you scale out. You're constrained by the latency and the size of the application or solution or service that the robot is using."
"The solution could be more user-friendly. I would like the see the inclusion of a recording feature as in Microsoft, SAP, and other legacy systems. Users can play the recording and use it for future use cases. The recording can help with the automation and configuration. I would rate the tool’s interface a seven out of ten. It needs to improve."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"The OCR for Hebrew text needs to be improved."
"It's possible that they could use a stronger community for seeking guidance and help."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 84 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Blue Prism is rated 7.8, while Fortra's Automate is rated 8.2. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automic Automation Intelligence. See our Blue Prism vs. Fortra's Automate report.
See our list of best Robotic Process Automation (RPA) vendors.
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For any RPA tool it required have a generic /universal governance model where
1. sponsor or Head of RPA implementation
2. Business analysts
3.Architects(solution/technical)
4.Developers ( Full stack - Build, Test and SIT)
5.Scrum master or Sprints head or Project manager
6. QA ( Test automation) - optional
Above generic governance model/structure roles for handling any kind of RPA process.
One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following:
Business Continuity Requirements:
To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters.
For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing.
This will helps in business continuity.