The workflow configuration, alert configuration, and report designing could be a bit easier. It is easy now, but it needs some technical guidance in terms of writing code, fixing it, and making it more flexible for users. The improvement needed in this area is around twenty percent. Seventy to eighty percent is user-friendly, but if Infor can put more energies into making this easier, that would be beneficial. Extensions and any customizations are also a bit technical. If they can make it a simple drag and drop, low code or no code method, it would be easier. Another area for improvement is AI integration. As we are in the AI era, Infor is putting energies into integrating AI within the application, but they are still in progress. If AI can be integrated so that customers or users can interact with it, that would be beneficial. If users want any information from the system or application, it should be a chat-based, user-friendly interaction so that they can get insights in real time. AI integration would add an advantage on a greater level, and Infor should focus on this improvement area.
