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Blackboard Learning Management vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
Learning Management Systems (LMS) (5th)
Zoom Workplace Business
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
227
Ranking in other categories
Virtual Meetings (1st)
 

Mindshare comparison

Blackboard Learning Management and Zoom Workplace Business aren’t in the same category and serve different purposes. Blackboard Learning Management is designed for Learning Management Systems (LMS) and holds a mindshare of 1.6%, down 2.0% compared to last year.
Zoom Workplace Business, on the other hand, focuses on Virtual Meetings, holds 15.0% mindshare, up 11.7% since last year.
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
Blackboard Learning Management1.6%
Cornerstone Learn7.1%
Moodle7.0%
Other84.3%
Learning Management Systems (LMS)
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business15.0%
Webex13.1%
Skype for Business10.3%
Other61.599999999999994%
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The modules and courses are flexible."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"It is scalable."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"One of the most important features is the possibility of creating unlimited subdomains."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"The solution is easy to use."
"It is very quick to get a meeting started."
"One of the biggest features of Zoom is its stability."
"The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure."
"The platform has a solid feature for scheduling short meetings worth 30 minutes."
"The ability to share content is a great feature."
"A good option for online meetings."
"I find Zoom's sharing features, particularly presenting slides, quite useful. While I'm uncertain if it outperforms Teams in this aspect, I appreciate its functionality. Its breakout room feature is good."
"The most valuable features of Zoom are the quality of the video is better than other solutions and they have a recording option that is useful. Additionally, it helps to collaborate with other organizations."
 

Cons

"The solution must provide better integration with third-party software."
"The system falls short in terms of managing assessments and exams effectively."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"The solution is not flexible."
"Sound is not an issue, however, with video I've always had issues when using the free service."
"The solution is pricier than its competitors."
"They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings."
"Zoom can improve the user-friendliness of the management when you are doing a webinar."
"Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people."
"Zoom needs to address the privacy issues I've heard about."
"The pricing of the product could be lowered a bit."
"Zoom should also include features like the automatic transcribing of conversations."
 

Pricing and Cost Advice

"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The product pricing tends to be higher than alternatives."
"The personal version that I was using is available free of charge."
"I am not paying any licensing costs for the solution."
"I am using the free version."
"The solution is affordable."
"There are no licensing fees required."
"We purchased a license for Zoom."
"In addition to any licensing fees, we hired Zoom to provide training to us in small groups."
"Zoom is free."
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
 

Top Industries

By visitors reading reviews
University
23%
Educational Organization
18%
Government
10%
Computer Software Company
6%
Performing Arts
14%
University
11%
Educational Organization
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business97
Midsize Enterprise32
Large Enterprise101
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
To make Blackboard Learning Management better, I believe maintaining, updating, and upgrading the content is the key success factor for the platform to provide value to students.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I am not aware of the pricing. My IT staff might know, but I have no information about it.
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Moodle, SAP, CYPHER LEARNING and others in Learning Management Systems (LMS). Updated: October 2025.
872,019 professionals have used our research since 2012.