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Blackboard Learning Management vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Learning Management Systems (LMS) (6th)
TeamViewer
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (7th), Remote Access (3rd)
 

Mindshare comparison

Blackboard Learning Management and TeamViewer aren’t in the same category and serve different purposes. Blackboard Learning Management is designed for Learning Management Systems (LMS) and holds a mindshare of 2.0%, down 2.1% compared to last year.
TeamViewer, on the other hand, focuses on Remote Access, holds 11.0% mindshare, down 13.5% since last year.
Learning Management Systems (LMS)
Remote Access
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"The modules and courses are flexible."
"One of the most important features is the possibility of creating unlimited subdomains."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"It is scalable."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"TeamViewer is fast and easy to manipulate."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"TeamViewer has a good interface."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
 

Cons

"The solution is not flexible."
"The system falls short in terms of managing assessments and exams effectively."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The solution must provide better integration with third-party software."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"The file transfer functionality crashes sometimes."
"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"Sometimes it lags."
"This solution could be improved by offering more flexibility in terms of usage."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
 

Pricing and Cost Advice

"The product pricing tends to be higher than alternatives."
"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The version of the solution we are using is free."
"TeamViewer has multiple licensing options."
"We are using the free version of TeamViewer."
"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
"The solution's pricing is reasonable."
"There is a free and paid version of this solution. I am currently using the free version."
"We have a permanent license and the price is reasonable."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
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Top Industries

By visitors reading reviews
University
21%
Educational Organization
20%
Government
10%
Computer Software Company
8%
Computer Software Company
13%
Manufacturing Company
9%
University
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Moodle, SAP, CYPHER LEARNING and others in Learning Management Systems (LMS). Updated: June 2025.
860,632 professionals have used our research since 2012.