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Blackboard Collaborate vs Zoom comparison

Blackboard and Zoom Video Communications are both solutions in the Virtual Meetings category. Blackboard is ranked #27 with an average rating of 6.0, while Zoom Video Communications is ranked #1 with an average rating of 8.4. Blackboard holds a 0.9% mindshare in VM, compared to Zoom Video Communications’s 10.7% mindshare. Additionally, 75% of Blackboard users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.
Blackboard Collaborate
Read 4 Blackboard Collaborate reviews
  • 132 Views
  • 48 Comparison Views
75% willing to recommend
Zoom
Read 225 Zoom reviews
  • 3,099 Views
  • 795 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Blackboard Collaborate and Zoom compete in virtual communication and collaboration. Comparisons show that Zoom holds an advantage with broader functionality and scalability.

Features: Blackboard Collaborate incorporates real-time messaging, interactive whiteboards, and integration with learning management systems, focusing on educational environments. Zoom provides versatile video communication tools including breakout rooms, high-quality video conferencing, and seamless integration across sectors, enabling its broad adaptability.

Room for Improvement: Blackboard Collaborate could enhance its video conferencing quality, offer more customization for non-educational users, and streamline mobile integration. Zoom might benefit from better privacy options, more robust support for education-specific needs, and improving its free user session limits.

Ease of Deployment and Customer Service: Blackboard Collaborate allows straightforward deployment with customized support, advantageous for educational institutions. Zoom offers a rapid, user-friendly setup, suitable for various industries, backed by comprehensive resources and responsive customer service, showcasing versatility in deployment.

Pricing and ROI: Blackboard Collaborate’s pricing reflects the value of its educational tools, delivering favorable ROI for schools with structured plans. Zoom balances its setup cost with potential high ROI due to its feature range and offers multiple pricing tiers, emphasizing flexible appeal across markets.

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To learn more, read our detailed Blackboard Collaborate vs. Zoom Report (Updated: June 2025).
Buyer's Guide
Blackboard Collaborate vs. Zoom
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
27th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 0.9%, up from 0.5% compared to the previous year. The mindshare of Zoom is 10.7%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

YN
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
Read full review
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"The solution allows me to connect and collaborate with my classes."
"Document loading and annotation."
"Zoom is very smooth whether in one-on-one meetings or group calls with more than one hundred people."
"The interface is good and integrates well."
"Zoom has a variety of functions, including setting up virtual offices and virtual office hours. It's a stable and scalable platform with good chat support."
"I recommend Zoom for its ability to host webinars and collaborative tools."
"The product's most valuable features are chat and video streaming."
"The solution is stable."
"The standout feature of Zoom is its excellent connectivity, offering high-quality audio and video. Additionally, its familiarity stems from being an early adopter in the field of online communication during the onset of epidemics. Previously, I had used a different system for video conferences in another company, which primarily relied on room-based conferences rather than peer-to-peer video conferencing. However, with the need to communicate directly with peers, Zoom emerged as the first and preferred choice for me. Overall, I consider it the top option and the primary tool I use. Additionally, the solution has all the functionality I need."
"The solution is easy to scale."
More Zoom pros
 

Cons

"We faced outages when the user limit went over a certain number."
"The system can overload when too many try logging in."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"I'd like integration with Outlook to set my meetings. As it is, right now, I have to go to the Zoom app to do that, and after that, export it to Outlook."
"Zoom is more expensive than others."
"They may need to scale it some more in terms of global users."
"While the communication and video-audio conferencing features on Zoom are excellent, unlike Microsoft Teams, there is no direct integration with SharePoint. For us, that is the disadvantage of Zoom."
"The solution is not very useful for chat and lacks highlighting functionality."
"Zoom security could be improved."
"The security of the solution could improve."
"Zoom could improve by extending the one-hour maximum session time in the free version."
More Zoom cons
 

Pricing and Cost Advice

Information not available
"We pay a yearly licensing fee for Zoom, which is expensive in our part of the world."
"I am using the free version, so I don't pay anything to use it."
"There are no licensing fees required."
"The version I am using of Zoom is free."
"We are using the free version of Zoom."
"The tool's paid version is not that expensive. You need to pay 150 USD per year."
"There are no licensing fees required."
"There is a yearly license for this solution. I would like it if they offered better prices."
More Zoom pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Educational Organization
77%
University
4%
Computer Software Company
3%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackboard Collaborate?
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of differ...
See all answers
What needs improvement with Blackboard Collaborate?
We faced outages when the user limit went over a certain number.
See all answers
What is your primary use case for Blackboard Collaborate?
We use the solution in web seminars, online classrooms, and meetings.
See all answers
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
See all answers
What do you like most about Zoom?
The product is scalable.
See all answers
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
See all answers
 

Comparisons

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Adobe Connect vs Zoom Logo
Adobe Connect vs Zoom
Compared 5% of the time
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Product Reports

Buyer's Guide
Virtual Meetings
June 2025
Blackboard Collaborate reportDownload Blackboard Collaborate product report
Buyer's Guide
Zoom
June 2025
Zoom reportDownload Zoom product report
 

Also Known As

Blackboard Mobile
No data available
 

Overview

Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.
Blackboard

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications
 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Buyer's Guide
Blackboard Collaborate vs. Zoom
June 2025
Free Report: Blackboard Collaborate vs. Zoom
Find out what your peers are saying about Blackboard Collaborate vs. Zoom and other solutions. Updated: June 2025.
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