Blackboard Collaborate vs TeamViewer comparison

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Blackboard Collaborate

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Blackboard Collaborate and TeamViewer compete in online collaboration and remote access. Blackboard Collaborate has an edge in educational environments, while TeamViewer is more suited for business settings due to its extensive features.

Features:Blackboard Collaborate offers features like virtual classrooms, breakout rooms, and whiteboards, enhancing educational engagement. TeamViewer boasts advanced remote control capabilities, multi-platform support, and comprehensive integration options, targeting a broader range of business applications.

Room for Improvement:Blackboard Collaborate could improve its user interface for non-academic users, expand features beyond education, and enhance scalability for larger organizations. TeamViewer might benefit from simplifying its extensive feature set for easier user adoption, improving the free version's limitations, and better documentation for less tech-savvy users.

Ease of Deployment and Customer Service:Blackboard Collaborate integrates seamlessly with learning management systems, facilitating easy deployment in educational settings and providing support tailored to educators. TeamViewer offers straightforward installation, wide-ranging global support, and robust remote troubleshooting for business users.

Pricing and ROI:Blackboard Collaborate provides competitive pricing for educational institutions, offering a considerable return on investment through student engagement. TeamViewer, with its scalable pricing structure, delivers significant ROI for businesses thanks to its adaptable and versatile functionalities.

To learn more, read our detailed Blackboard Collaborate vs. TeamViewer Report (Updated: June 2025).

Blackboard Collaborate vs. TeamViewer

June 2025

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Helped 857,585 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackboard Collaborate

Ranking in Virtual Meetings

28th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Mindshare comparison

As of June 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 0.5%, down from 0.5% compared to the previous year. The mindshare of TeamViewer is 7.0%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

YN1

Teaching and Learning Systems Manager at a university with 5,001-10,000 employees

Useful in webinars, meetings and online classrooms

One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."

"Document loading and annotation."

"The solution allows me to connect and collaborate with my classes."

"The most valuable feature has been the ability to give control to others for support purposes."

"The implementation is quite straightforward."

"TeamViewer is a scalable solution."

"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."

"I have been satisfied with TeamViewer overall."

"The dashboards they have are good."

"I recommend it as a solution for remote disk users."

"It is a scalable product."

More TeamViewer pros

Cons

"The system can overload when too many try logging in."

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."

"We faced outages when the user limit went over a certain number."

"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."

"The business interface is clunky and not well-documented."

"The performance could always be better."

"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."

"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."

"We have a consultant that helps us do the virtual aspects of TeamViewer."

"I'm not sure if they provide good quality audio alongside screensharing."

"The file transfer functionality crashes sometimes."

More TeamViewer cons

Pricing and Cost Advice

Information not available

"The version of the solution we are using is free."

"The price of the license could be less expensive."

"We're using the free version. We do not pay any licensing fees."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"We use the free version of TeamViewer."

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

More TeamViewer pricing and cost advice

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857,585 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Manufacturing Company

University

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Blackboard Collaborate?

What needs improvement with Blackboard Collaborate?

We faced outages when the user limit went over a certain number.

What is your primary use case for Blackboard Collaborate?

We use the solution in web seminars, online classrooms, and meetings.

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

TeamViewer Tensor vs TeamViewer

Comparisons

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Product Reports

Download Blackboard Collaborate product report

Virtual Meetings

May 2025

Download TeamViewer product report

May 2025

Also Known As

Blackboard Mobile

No data available

Overview

Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.

Blackboard

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross