Blackboard Collaborate vs TeamViewer comparison

Read 87 TeamViewer reviews

753 Views
658 Comparison Views

91% willing to recommend

Blackboard Collaborate

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

Blackboard Collaborate and TeamViewer compete in online collaboration and remote access. Blackboard Collaborate has an edge in educational environments, while TeamViewer is more suited for business settings due to its extensive features.

Features:Blackboard Collaborate offers features like virtual classrooms, breakout rooms, and whiteboards, enhancing educational engagement. TeamViewer boasts advanced remote control capabilities, multi-platform support, and comprehensive integration options, targeting a broader range of business applications.

Room for Improvement:Blackboard Collaborate could improve its user interface for non-academic users, expand features beyond education, and enhance scalability for larger organizations. TeamViewer might benefit from simplifying its extensive feature set for easier user adoption, improving the free version's limitations, and better documentation for less tech-savvy users.

Ease of Deployment and Customer Service:Blackboard Collaborate integrates seamlessly with learning management systems, facilitating easy deployment in educational settings and providing support tailored to educators. TeamViewer offers straightforward installation, wide-ranging global support, and robust remote troubleshooting for business users.

Pricing and ROI:Blackboard Collaborate provides competitive pricing for educational institutions, offering a considerable return on investment through student engagement. TeamViewer, with its scalable pricing structure, delivers significant ROI for businesses thanks to its adaptable and versatile functionalities.

To learn more, read our detailed Blackboard Collaborate vs. TeamViewer Report (Updated: April 2025).

Blackboard Collaborate vs. TeamViewer

Download the complete report

Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackboard Collaborate

Ranking in Virtual Meetings

28th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

6th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 0.5%, down from 0.6% compared to the previous year. The mindshare of TeamViewer is 7.1%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

YN1

Teaching and Learning Systems Manager at a university with 5,001-10,000 employees

Useful in webinars, meetings and online classrooms

One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.

Read full review

Sanjay Patankar

General Manager at Godrej & Boyce Mfg. Co. Ltd.

Easy to install and has lots of resources but need to improve performance

It's a remote access solution. We use it for conferences, meetings, and communication. It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good. It's got a lot of resources for users. The product is easy to install.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."

"The solution allows me to connect and collaborate with my classes."

"Document loading and annotation."

"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."

"This solution is straightforward to use."

"I am satisfied with TeamViewer, and its performance."

"The solution is scalable."

"The most valuable feature of TeamViewer is its ease of use."

"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."

"I have been satisfied with TeamViewer overall."

"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."

More TeamViewer pros

Cons

"The system can overload when too many try logging in."

"We faced outages when the user limit went over a certain number."

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."

"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"Voice communication and screen communication or face-to-face communication could be improved."

"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."

"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."

"The file transfer functionality crashes sometimes."

"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

"A feature that they could add is chat with sound to talk."

More TeamViewer cons

Pricing and Cost Advice

Information not available

"We're using the free version. We do not pay any licensing fees."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"We are using the standard free version of TeamViewer."

"The version of the solution we are using is free."

"We are using the free version of TeamViewer."

"The price of the license could be less expensive."

"The cost is in the thousands of dollars per year."

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

More TeamViewer pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

850,028 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Blackboard Collaborate?

What needs improvement with Blackboard Collaborate?

We faced outages when the user limit went over a certain number.

What is your primary use case for Blackboard Collaborate?

We use the solution in web seminars, online classrooms, and meetings.

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

TeamViewer Tensor vs TeamViewer

Comparisons

No data available

Compared 43% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 11% of the time

ISL Online vs TeamViewer

Compared 5% of the time

Microsoft Intune vs TeamViewer

Compared 5% of the time

Skype for Business vs TeamViewer

Compared 4% of the time

More TeamViewer Competitors

Product Reports

Virtual Meetings

Download Blackboard Collaborate product report

Download TeamViewer product report

Also Known As

Blackboard Mobile

No data available

Overview

Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.

Blackboard

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Blackboard Collaborate vs. TeamViewer