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BlackBerry Workspaces vs Box - Intelligent Content Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Workspaces
Ranking in Content Collaboration Platforms
25th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Box - Intelligent Content M...
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
51
Ranking in other categories
Enterprise Content Management (7th), Cloud Storage (4th), Digital Asset Management (2nd), Document Management Software (2nd), AI Knowledge & Content Platforms (3rd)
 

Mindshare comparison

As of November 2026, in the Content Collaboration Platforms category, the mindshare of BlackBerry Workspaces is 1.7%, up from 0.5% compared to the previous year. The mindshare of Box - Intelligent Content Management is 8.1%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Box - Intelligent Content Management8.1%
BlackBerry Workspaces1.7%
Other90.2%
Content Collaboration Platforms
 

Featured Reviews

RE
Principal Director at implefy
Facilitates monitoring and control of our repositories, but would benefit from the inclusion of workflows
Our primary use case for this solution is secure file sharing All of our different repositories of documents, like SharePoint and Box, were linked to Workspaces to ensure that sharing content was monitored, controlled, and secure. The most valuable features are the ability to revoke rights after…
Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the ability to revoke rights after sending the document, and shoulder browsing protection."
"All of our different repositories of documents, like SharePoint and Box, were linked to Workspaces to ensure that sharing content was monitored, controlled, and secure."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"The word Box has become a verb at Morehouse College."
"Customer service is top notch with having a dedicated customer success manager assigned to the account."
"Customer Service: Great! Technical Support: Technical support people really know their stuff, Great service."
"We can provide controlled access to documents using the product."
"The easiest use stands out. Box - Intelligent Content Management is simple, small, and very fast to deploy."
"The collaboration of the solution is good."
"Box thinks of features before I realize I want them!"
 

Cons

"I would like to see workflow implementation, as well as a lite version for non-business users."
"I find their API to be quite complex and it could be more straightforward."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"My biggest problem with Box.net is the lack of a free desktop syncing feature."
"Some advanced features of Box - Intelligent Content Management could be easier for new users to understand."
"Box Sync is still a bit buggy and it is difficult to get used to not being able to organize your view of folders as it is determined by the owner of the folder."
"The waterfall methodology for folders does not allow for privatization of folders at the root level, which sometimes may be necessary."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
 

Pricing and Cost Advice

Information not available
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Box needs to improve with their pricing in terms of licensing costs."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise13
Large Enterprise35
 

Questions from the Community

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What is your experience regarding pricing and costs for Box?
My experience with Box - Intelligent Content Management pricing and setup involves details like the price and licensing depending on team size and the features needed. The setup should be relativel...
What needs improvement with Box?
Some advanced features of Box - Intelligent Content Management could be easier for new users to understand. Better onboarding, simple setups, and clear examples for integration and automations woul...
What is your primary use case for Box?
Box - Intelligent Content Management is used for managing business documents and keeping important files organized in one place. For a development team, Box - Intelligent Content Management can hel...
 

Also Known As

WatchDox
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Overview

 

Sample Customers

QIC, Evides
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
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