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Blackbaud CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackbaud CRM
Ranking in CRM
37th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
monday.com
Ranking in CRM
7th
Average Rating
9.4
Reviews Sentiment
7.4
Number of Reviews
227
Ranking in other categories
Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th), Opportunity Management (5th)
 

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of Blackbaud CRM is 0.6%, up from 0.4% compared to the previous year. The mindshare of monday.com is 1.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
monday.com for Enterprise1.9%
Blackbaud CRM0.6%
Other97.5%
CRM
 

Featured Reviews

reviewer2596560 - PeerSpot reviewer
Integrated profiles increase centralization and streamline donor management
We were using it for managing our donor database The solution provided an integrated profile, which was helpful for having everything together available in one place. One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and…
Alan Chiou - PeerSpot reviewer
User-friendly interface simplifies project management but it requires stable connectivity
We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was stable."
"The solution just makes it so much easier to keep track of where things are."
"The most valuable aspects of the solution include the charts which are very useful for the reports."
"I like planning out steps within an item with dates."
"Automation is great."
"The boards and the sub-boards are great."
"We are a lot more organized, and have transparency throughout key areas of our business thanks to this solution."
"The board customization is an incredibly valuable feature."
"Being able to see the physical status of a single team without having to drill down to the task level is very valuable."
 

Cons

"One area of improvement is the UI and UX, which could be more upgraded."
"Monday.com is always upgrading its features. I struggle to keep up with it all as I am not a tech expert."
"Making adjustments to the My Work section that it includes deadlines for multiple columns on a board instead of just one would be very useful."
"Timetracking should be a little more powerful."
"If I have 20 items that all have a deadline of 3/24, I'd love to be able to update them all at one time rather than individually."
"Currently, we run our accounting on Quickbooks Online and we are forced to use their reporting tools to bring out the data we want to see. I would much rather have Quickbooks integration that allows us to more seamlessly pull transactions into Monday in real-time and allow us to manipulate that data on the Monday interface."
"Once timers are cleared, there is no way to recover this data."
"It would be nice to have more custom automation and also to simplify some steps to better manage a team and a workload for projects."
"I find that I sometimes have used the "status" column has input values other than done, working on it, etc., which conflicts with this bigger picture, and over the years is building up in a way that looks daunting as I'm not sure how to go back and mark it another way, so I skip it."
 

Pricing and Cost Advice

Information not available
"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."
"I wasn't involved with the licensing, but I believe it's negotiable."
"I rate the tool's pricing a six out of ten."
"I am using the tool's free version."
"Fees are paid monthly per user."
"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."
"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
9%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business177
Midsize Enterprise25
Large Enterprise21
 

Questions from the Community

What needs improvement with Blackbaud CRM?
One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and there's potential for it to be more intuitive. Also, the ability to...
What is your primary use case for Blackbaud CRM?
We were using it for managing our donor database.
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
 

Overview

 

Sample Customers

Charleston Battery, Virgin London Marathon, EdVenture Children's Museum
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: October 2025.
872,098 professionals have used our research since 2012.