Find out what your peers are saying about Microsoft, Camunda, Bizagi and others in Business Process Design.
The product did what it was supposed to do for the documentation development I was engaged in.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
We neglected the document from Microsoft and started deep diving and finally found the solution ourselves.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
The tool was easy enough to use.
We didn't use customer service extensively, but our questions were answered when needed.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
The decision map could be improved to allow more than three options at a decision point.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
I think people don't use Visio too much, but if the price becomes lower, it would be used widely.
The visual icons and shapes for different vendors like Cisco network could be improved.
The product can always get better as the industry changes.
It was less expensive than some of the other tools.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
The free version of Visual Paradigm does not incur any setup costs and offers a set of usable features.
I purchased Visual Paradigm on my own, and it was competitively priced.
It is open source.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
Bizagi is very simple and easy to use, which I find most valuable.
When you use this template, you find directly the related buttons. It saves time and effort.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
In other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically.
It is user-friendly, and as you become more familiar with its deep features, you might consider upgrading to the paid version for more complex projects.
| Product | Market Share (%) |
|---|---|
| Visio | 12.5% |
| Bizagi | 10.8% |
| Visual Paradigm | 5.1% |
| Other | 71.6% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 19 |
| Large Enterprise | 61 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Visio is an innovative collaborative solution that enables users to quickly visualize data-connected business process flows with a host of integrated intuitive features that bring the power of Microsoft 365 to Visio. Visio allows users to easily create professional diagrams, graphs, and other visual data, easily anywhere, anytime, and with anyone. Users are able to confidently and easily transform data into creative powerful visuals. Visio provides dozens of easy-to-use templates along with thousands of customizable colorful shapes that bring a user's best ideas to life. Visio is available for all Microsoft 365 commercial users and is available on desktop and Web applications.
Visio Features
Visio can easily create visual data for today’s business needs. Some of its most useful visual data include:
Reviews from Real Users
“Visio has improved my workflow by making it easy to create charts, diagrams, and essential illustrations to use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients manually.” - Michael B., Principal Consultant at Lexington Consulting
“I use it for diagramming networks, racks, data centers, data flow applications, etc. It is a useful tool to map data flows, network objects, and computer science technology and to show to clients. It does what I need it to do. It's a tool I've used the longest, so I know it the best, and that's probably the claim to fame.” - Greg S., Director of Solution Architecture at Winslow Technology Group
“We use Visio for architecture modeling. We also use it to facilitate communication with other people. The feature I like most about Visio is that it acts as a facilitator of communication, as it displays information in a way that's easier to understand.” - Guy M., IT/Business Architect at a financial services firm
