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Bizagi vs Visio vs Visual Paradigm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
Sentiment score
2.0
Visio boosts efficiency, ensuring consistent documentation and faster project timelines, offering substantial time savings and improved document quality.
Sentiment score
6.5
Visual Paradigm improves efficiency and documentation, offering good ROI despite challenging free assessment, with benefits varying by usage duration.
The product did what it was supposed to do for the documentation development I was engaged in.
 

Customer Service

Sentiment score
6.7
Bizagi's customer service is effective but response times vary, with premium services offering faster, more proactive support.
Sentiment score
5.5
Most users find Visio documentation sufficient, but experiences vary; some use internal IT or Microsoft’s enterprise support.
Sentiment score
7.8
Visual Paradigm excels with responsive technical support, helpful community resources, and ease of use, despite limited regional support.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
The tool was easy enough to use.
We didn't use customer service extensively, but our questions were answered when needed.
 

Scalability Issues

Sentiment score
6.3
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Sentiment score
7.6
Visio's scalability differs, easy integration with Microsoft but struggles with enterprise-level needs and version compatibility challenges.
Sentiment score
7.7
Visual Paradigm is seen as scalable for enterprise use, though opinions vary, with some noting challenges and a steep learning curve.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
Sentiment score
8.3
Visio is generally stable with improved performance, though complex usage and external factors can occasionally affect stability.
Sentiment score
8.3
Visual Paradigm is stable with minor hardware needs, achieving high satisfaction and occasional specific bug issues reported by users.
 

Room For Improvement

Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
Visio needs enhancements in template creation, integration, automation, usability, 3D modeling, and export functionality, especially XPDL export.
Visual Paradigm needs enhancements in integration, export features, UI design, performance, and pricing to meet user demands effectively.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
The visual icons and shapes for different vendors like Cisco network could be improved.
The product can always get better as the industry changes.
 

Setup Cost

Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
Visio prices vary by plan; professional versions cost more, but discounts and bundles offer savings for many users.
Visual Paradigm provides flexible pricing from $6 to $197, offering affordable options for both community and enterprise users.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
The free version of Visual Paradigm does not incur any setup costs and offers a set of usable features.
I purchased Visual Paradigm on my own, and it was competitively priced.
 

Valuable Features

Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
Visio integrates seamlessly with Microsoft Office, offering templates, shapes, easy use, and boosts productivity by embedding diagrams in documents.
Visual Paradigm integrates diverse diagrams, supports enterprise architecture, and is favored for its intuitive interface and adaptability.
It is open source.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
The user interface is very good, making it easy for business people to understand.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
It is user-friendly, and as you become more familiar with its deep features, you might consider upgrading to the paid version for more complex projects.
In other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically.
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of Bizagi is 10.6%, up from 9.1% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.0% compared to the previous year. The mindshare of Visual Paradigm is 5.6%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…
Angie Ibrahim Eissa - PeerSpot reviewer
A software application designed for software development teams to model business information systems and manage development processes
Setting up Visual Paradigm is easy. There's hardly any configuration needed, unlike some other tools. You just choose your method and diagram type, and you're good to go. As for improvements, integrating project management features with diagrams could be better. Viewing outputs could also be smoother, especially when working with multiple files.Deployment is quick and painless. It practically takes no time at all to set up. And because I also teach at the university, I use Visual Paradigm for my classes and case studies. It's easy to switch between products, and my students have no trouble using it on their own.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
Educational Organization
12%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task a...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about t...
What needs improvement with Visio?
I cannot say anything that needs improvement in Visio; it was quite user-friendly, but I think the organization may h...
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features a...
What is your experience regarding pricing and costs for Visual Paradigm?
I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.
What needs improvement with Visual Paradigm?
The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what...
 

Comparisons

 

Also Known As

No data available
Microsoft Visio
No data available
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota
Find out what your peers are saying about Microsoft, Camunda, SAP and others in Business Process Design. Updated: July 2025.
865,164 professionals have used our research since 2012.