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Bizagi vs Visio vs Visual Paradigm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi users report a 20%-30% ROI, citing enhanced automation, cost savings, and increased efficiency, prompting upgrades.
Sentiment score
2.0
Visio enhances efficiency by saving time and improving document quality, offering significant ROI and better project delivery experience.
Sentiment score
6.5
Visual Paradigm improves efficiency and documentation, offering good ROI despite challenging free assessment, with benefits varying by usage duration.
The product did what it was supposed to do for the documentation development I was engaged in.
 

Customer Service

Sentiment score
7.1
Bizagi offers responsive customer support, though response speed varies, with premium plans mitigating delays; online resources aid accessibility.
Sentiment score
5.4
Many users find Visio easy to use, often seeking support through internal resources, with mixed experiences when contacting Microsoft directly.
Sentiment score
7.8
Visual Paradigm excels with responsive technical support, helpful community resources, and ease of use, despite limited regional support.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
The tool was easy enough to use.
We didn't use customer service extensively, but our questions were answered when needed.
 

Scalability Issues

Sentiment score
6.6
Bizagi scales well with Azure cloud support, though price and server resources affect performance in large expansions.
Sentiment score
7.5
Visio's scalability varies; ease of use and integration work well for some, but limitations exist for larger expansions.
Sentiment score
7.7
Visual Paradigm is seen as scalable for enterprise use, though opinions vary, with some noting challenges and a steep learning curve.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
7.0
Bizagi is generally reliable but experiences occasional freezes, slow loading, and performance issues, especially with large processes or updates.
Sentiment score
8.3
Visio's enhanced stability and performance make it a reliable tool for companies, despite occasional RAM needs for large models.
Sentiment score
8.3
Visual Paradigm is stable with minor hardware needs, achieving high satisfaction and occasional specific bug issues reported by users.
 

Room For Improvement

Bizagi struggles with performance, licensing complexity, and inadequate integrations, hindering workflow efficiency, collaboration, and user experience.
Visio users seek enhanced templates, integration, pen support, intuitive layering, collaboration, data updates, export options, and a user-friendly interface.
Visual Paradigm needs enhancements in integration, export features, UI design, performance, and pricing to meet user demands effectively.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
The visual icons and shapes for different vendors like Cisco network could be improved.
The product can always get better as the industry changes.
 

Setup Cost

Bizagi provides a free modeling version, pricier enterprise features, and cloud options; smaller organizations find it valuable.
Visio pricing varies by version and licensing options, with discounts available for educational use and volume purchases.
Visual Paradigm provides flexible pricing from $6 to $197, offering affordable options for both community and enterprise users.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
The free version of Visual Paradigm does not incur any setup costs and offers a set of usable features.
I purchased Visual Paradigm on my own, and it was competitively priced.
 

Valuable Features

Bizagi offers an intuitive interface, robust automation, strong integration, and low-code environment, enhancing process management and visualization.
Visio provides intuitive diagramming, seamless Office integration, collaboration tools, and customization, making it ideal for complex designs and automation.
Visual Paradigm integrates diverse diagrams, supports enterprise architecture, and is favored for its intuitive interface and adaptability.
It is open source.
The user interface is very good, making it easy for business people to understand.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
In other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically.
It is user-friendly, and as you become more familiar with its deep features, you might consider upgrading to the paid version for more complex projects.
 

Mindshare comparison

As of May 2025, in the Business Process Design category, the mindshare of Bizagi is 10.7%, up from 9.0% compared to the previous year. The mindshare of Visio is 12.6%, down from 13.3% compared to the previous year. The mindshare of Visual Paradigm is 6.3%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…
Angie Ibrahim Eissa - PeerSpot reviewer
A software application designed for software development teams to model business information systems and manage development processes
Setting up Visual Paradigm is easy. There's hardly any configuration needed, unlike some other tools. You just choose your method and diagram type, and you're good to go. As for improvements, integrating project management features with diagrams could be better. Viewing outputs could also be smoother, especially when working with multiple files.Deployment is quick and painless. It practically takes no time at all to set up. And because I also teach at the university, I use Visual Paradigm for my classes and case studies. It's easy to switch between products, and my students have no trouble using it on their own.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
11%
Educational Organization
11%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task a...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about t...
What needs improvement with Visio?
The visual icons and shapes for different vendors like Cisco network could be improved. Often, I have to contact vend...
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features a...
What is your experience regarding pricing and costs for Visual Paradigm?
I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.
What needs improvement with Visual Paradigm?
The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what...
 

Comparisons

 

Also Known As

No data available
Microsoft Visio
No data available
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota
Find out what your peers are saying about Camunda, Microsoft, SAP and others in Business Process Design. Updated: April 2025.
849,963 professionals have used our research since 2012.