

Bizagi and SS&C Blue Prism are competing in the business process automation market. Bizagi has an edge with its user-friendly design and competitive pricing, while SS&C Blue Prism offers extensive features that may appeal to those needing advanced automation capabilities.
Features: Bizagi provides intuitive process modeling, automation, and customization, which enhance flexibility and accelerate deployment. SS&C Blue Prism features advanced robotic process automation, scalability, and the ability to handle high-volume transactions, making it suitable for complex tasks.
Room for Improvement: Bizagi could enhance its error identification in integration features and improve simulation capabilities. SS&C Blue Prism might simplify its initial setup process and reduce the resource intensity for deployment. Both platforms could also benefit from expanding their training materials for new users.
Ease of Deployment and Customer Service: Bizagi boasts a cloud-first deployment model offering flexibility and ease, coupled with responsive customer service. SS&C Blue Prism targets large enterprises and requires a more detailed setup process, balanced by its comprehensive training and support services.
Pricing and ROI: Bizagi's affordable pricing structure provides a promising return on investment by enhancing process efficiency. Although SS&C Blue Prism involves higher initial costs, its advanced automation capabilities offer potential for higher long-term value by addressing complex business needs.
| Product | Market Share (%) |
|---|---|
| Bizagi | 10.3% |
| SS&C Blue Prism | 0.9% |
| Other | 88.8% |

| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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