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Bitdefender Total Security vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
6.5
Intercept X Endpoint is praised for its cost-effectiveness, ransomware protection, strategic impact, and overall network security satisfaction.
 

Customer Service

Sentiment score
8.3
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
6.5
Intercept X Endpoint support is mixed; many praise responsiveness, though some experience delays, especially in sanctioned regions.
There could be improvements in communication, especially for users who are not very familiar with technology.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
7.6
Intercept X Endpoint is praised for its scalability, ease of deployment, and adaptability for businesses of all sizes.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.6
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
8.0
Intercept X Endpoint is stable and reliable, though some report occasional issues with updates and high resource usage.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
Intercept X Endpoint needs enhancements in user management, integration, performance, customization, and support, while addressing high resource consumption.
There is a commercial aspect where having an unlimited VPN would enhance the product.
There should be a profile where I can see what files Sophos is scanning.
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
Intercept X Endpoint pricing varies by deployment, offering annual plans with discounts and flexible payments, valued for robust features.
The pricing is considered to be a good value for money.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
Sophos Intercept X Endpoint provides AI-driven security, centralized management, easy setup, and cost-effective protection with advanced threat detection.
It also offers robust protection against next-generation threats like ransomware and phishing.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Detection and Response (EDR) (11th), ZTNA (8th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 3.1%, up from 1.2% compared to the previous year. The mindshare of Intercept X Endpoint is 1.6%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Arvin Nuhandya - PeerSpot reviewer
User-friendly and best suitable for small to medium businesses
Setting up Bitdefender is easy if there is no existing endpoint protection. If there is, it gets a bit more complicated. You will need to remove any current security software on your computer or endpoint before installing Bitdefender to avoid conflicts. Deployment involved registering online and, during the process, we encountered minimal issues. Any problems were quickly resolved by referring to the well-defined website resources. The deployment team consisted of just one or two people, given that we are an SMB company. The entire deployment took approximately two hours. Maintaining Bitdefender is easy, especially with the cloud-based version. However, in an on-premise setup using the call function, it might involve moving from PC to PC for upkeep.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
17%
Healthcare Company
6%
Government
5%
Computer Software Company
18%
Manufacturing Company
7%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The location-tracking feature for finding phones could be improved, as well as the remote wipe functionality. There is a commercial aspect where having an unlimited VPN would enhance the product, a...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

No data available
Sophos Intercept X
 

Overview

 

Sample Customers

Information Not Available
Flexible Systems
Find out what your peers are saying about Bitdefender Total Security vs. Intercept X Endpoint and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.