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Bitdefender GravityZone EDR vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
6.2
Trellix EDR enhances visibility, resolves issues rapidly, prevents breaches, and boosts credibility, despite varied perceptions on cost-effectiveness.
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
7.3
Trellix EDR receives mixed reviews for support, citing helpful staff but issues with response times and communication barriers.
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
I have contracted support and also have an operating control so I can get various types of support.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
7.3
Trellix EDR is scalable for various enterprises, offering centralized management but may experience occasional slowdowns and support needs.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
7.9
Trellix EDR is stable and reliable, with performance improvements and resolved issues in recent updates, facing minimal deployment challenges.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
Trellix EDR struggles with high resource use, slow speed, poor integration, UI issues, and limited features and compatibility.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
I am seeing, for workflows, some sort of ethical hacking to test our environment.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
Trellix EDR is priced reasonably, but advanced features and international factors can make it expensive for enterprise buyers.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
Trellix EDR provides advanced threat protection, real-time monitoring, and user-friendly management with integration of EDR and antivirus.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
All the tree of data that we have, which may be a lot of information to argue whether it is going to be a threat or not, can be analyzed.
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.1%, down from 2.5% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.1%
Trellix Endpoint Detection and Response (EDR)1.1%
Other96.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
CESARCASTRO - PeerSpot reviewer
Committee Of IT Cybersececurity at a energy/utilities company with 51-200 employees
Cross-site threat hunting has improved visibility and supports proactive incident response
I believe this is a product in evolution. I do not think it is a final tool to conduct forensics or information forensics of the incidents or information incidents that could arise in our network infrastructure. Trellix Endpoint Detection and Response (EDR) is interesting and is a very good entry point that has been evolving through the last years. In the next two months, I have a new contract, and we are pointing out to have an XDR solution with NDR and EDR together. I do not have enough time to do it because I am the manager. However, my coworkers do not understand it yet. I have a contract with a third-party company that is making reports around that, but also they do not have enough experience or enough utility of this. It would be interesting if I have a notification system from EDR. For example, if I am the manager, it would be interesting to have a warning, alarm, or something around that which could call me to get into the system and the dashboard to see what is happening. For example, if it is a high-level threat. However, most of them are just advisory or warnings. I do not enter the tool frequently. I guess I access it once every three months.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
8%
Manufacturing Company
7%
University
6%
Financial Services Firm
12%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I pay for what we get. But the service level from my partner company is not enough to overcome a complex case.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
I believe this is a product in evolution. I do not think it is a final tool to conduct forensics or information forensics of the incidents or information incidents that could arise in our network i...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Sutherland Global Services
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: December 2025.
881,176 professionals have used our research since 2012.