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BigPanda vs VictoriaMetrics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
BigPanda surpasses Netcool in efficiency, reducing resources and enhancing incident resolution and recovery times for heavy users.
Sentiment score
6.7
VictoriaMetrics reduces costs by up to 60%, improves efficiency and performance, and enhances client satisfaction with easy management.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
Technical Lead
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Software Engineer at Trianz
Resource count has probably reduced by about ten to twenty percent due to the reduced incident count, which enables me to identify issues faster, meaning business recovery is quicker.
Director Of Engineering at Broadcom Inc.
I have seen a return on investment with VictoriaMetrics, saving 40% in storage costs compared to Prometheus, reducing query latency by 60%, and cutting maintenance time by half.
DevOps Engineer
time was saved due to simplicity and a shorter learning curve compared to other tools.
Director at a consultancy with 11-50 employees
Because VictoriaMetrics runs more efficiently and much faster, debugging an issue or understanding system performance is much easier.
Associate Director at Husk Power Systems
 

Customer Service

Sentiment score
6.5
BigPanda's support is praised for responsiveness and effectiveness, despite occasional delays, with some users noting communication issues.
Sentiment score
5.6
VictoriaMetrics' responsive customer service, quick support, and helpful community backing garner positive feedback, enhancing user satisfaction and engagement.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
CEO / Co-Founder at Aiops ltd
For technical support, we have only had to address password resets and alert mismatching.
Technical Lead
We reached out once or twice for minor issues during the initial setup and integration, and they were helpful in resolving the issues.
Director at a consultancy with 11-50 employees
VictoriaMetrics customer support is exceptional.
Observability Engineer
We use the open-source version of VictoriaMetrics, so we did not require any customer support.
Software Engineer at a outsourcing company with 201-500 employees
 

Scalability Issues

Sentiment score
7.2
BigPanda efficiently scales across environments, managing numerous alerts and servers, with high ratings despite occasional peak-time delays.
Sentiment score
7.9
VictoriaMetrics is praised for its scalability, stability, and easy cloud integration, efficiently handling large time series data.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
Software Engineer at Trianz
I rate the scalability of BigPanda at eight.
Manager Observability at ICE
It handles large volumes of time series data efficiently, using less memory and disk compared to Prometheus or Thanos.
DevOps Engineer
We deploy and embed it in our Helm chart and it works out of the box.
Founder
VictoriaMetrics has handled increases in data and users smoothly so far.
Director at a consultancy with 11-50 employees
 

Stability Issues

Sentiment score
7.5
BigPanda is stable with slight slowdowns; users request intuitive features, appreciate communication, and note improved stability and task management.
Sentiment score
8.6
VictoriaMetrics is praised for stability, reliability, and compatibility with Kubernetes, requiring no updates or downtime according to users.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
Manager Observability at ICE
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
Software Engineer at Trianz
In terms of accuracy and reliability, VictoriaMetrics's output is pretty sufficient and works very well in a native Kubernetes setup, which I appreciate.
DevOps Architect at a tech vendor with 11-50 employees
The components are simple, restarts are fast, and stateless parts can be replaced without data loss.
DevOps Engineer
Regarding stability, I would rate it a ten out of ten.
 

Room For Improvement

BigPanda requires AI enhancements, bug fixes, improved usability, expanded features, and better integration to address cost and performance issues.
VictoriaMetrics should improve UI with OpenTelemetry features and enhance pricing, documentation, integrations, automation, and data management strategies.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
Software Engineer at Trianz
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
For our use cases, it is a really good offering, and while we would be interested to see what else it brings in the future, at this point in time it checks all our boxes and we are quite satisfied with it.
Director at a consultancy with 11-50 employees
VictoriaMetrics is quite a good project and quite easy to use overall.
Software Engineer at a outsourcing company with 201-500 employees
I compared it with my experience on other time series databases, and it has a huge advantage, so I do not see the need for urgent improvements or optimizations.
Software Engineer & Data Analyst at a consultancy with 11-50 employees
 

Setup Cost

BigPanda offers competitive pricing and flexible licensing, benefiting high-growth companies with potential costs reaching $200,000 annually.
VictoriaMetrics offers minimal costs due to its open-source model, with straightforward setup and optional affordable paid subscriptions.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Software Engineer at Trianz
There are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
Director Of Engineering at Broadcom Inc.
We did not require any license for VictoriaMetrics since we are using the open-source version.
Software Engineer at a outsourcing company with 201-500 employees
I used the free open-source version, and it was sufficient for my needs.
Software Engineer & Data Analyst at a consultancy with 11-50 employees
My experience with pricing, setup cost, and licensing for VictoriaMetrics is positive since it is open-source under Apache 2.0, so there is no licensing cost.
DevOps Engineer
 

Valuable Features

BigPanda enhances incident management with AI-driven analysis, reducing response times via integration and alert consolidation for improved reliability.
VictoriaMetrics offers fast, efficient, and scalable performance with cost-effective monitoring, supporting Prometheus and Kubernetes integrations for optimal resource usage.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Manager Observability at ICE
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
Technical Lead
The best aspect of using VictoriaMetrics is the reduction in resources including RAM, memory, disk, and other infrastructure requirements, which have all decreased substantially after implementation.
Software Engineer at a outsourcing company with 201-500 employees
In my experience, the best features VictoriaMetrics offers include that VM agent does its work very efficiently and does not use a lot of resources.
Head of Application Support
Its compact storage and fast query performance make it ideal for long-term metric storage.
DevOps Engineer
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
22nd
Ranking in AIOps
11th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
IT Alerting and Incident Management (9th)
VictoriaMetrics
Ranking in IT Infrastructure Monitoring
12th
Ranking in AIOps
13th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (16th), Open Source Databases (10th), Server Monitoring (4th), Log Management (12th), Container Monitoring (7th), Cloud Monitoring Software (14th), AI Observability Services (1st)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 0.7% compared to the previous year. The mindshare of VictoriaMetrics is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
VictoriaMetrics0.6%
BigPanda0.6%
Other98.8%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
reviewer2911872 - PeerSpot reviewer
DevOps Engineer
Long term metrics monitoring has improved AI workflows and now powers faster incident analysis
The best features VictoriaMetrics offers in my experience include fast query performance and efficient resource usage, seamless compatibility with the Prometheus ecosystem, a simple cluster architecture with minimal components, MetricsQL with useful functions beyond PromQL, and comprehensive tooling like VMAgent and VMAlert. VictoriaMetrics stands out to me because it is highly efficient, stable, and easy to run in air-gapped environments. It integrates well with Prometheus ecosystem tools like Kube-Prometheus-Stack and Grafana. Its compact storage and fast query performance make it ideal for long-term metric storage. The cluster setup is simple and scalable, which is a big advantage for production use.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
9%
Manufacturing Company
9%
Healthcare Company
6%
Outsourcing Company
21%
Comms Service Provider
13%
Financial Services Firm
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for BigPanda?
Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...
What needs improvement with BigPanda?
Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...
What is your experience regarding pricing and costs for VictoriaMetrics?
Regarding pricing, setup cost, and licensing, we are using open source today.
What needs improvement with VictoriaMetrics?
Regarding performance gains or cost savings, I can add that native multitenancy is only in the cluster version, and on single-node, we had to build tenant isolation ourselves with labels and query ...
What is your primary use case for VictoriaMetrics?
VictoriaMetrics is our time-series store, and we have Helm charts that ship an embedded single-node VictoriaMetrics with 30-day rotation by default. Teams that already run VictoriaMetrics can point...
 

Comparisons

 

Also Known As

No data available
VictoriaMetrics Observability Enterprise Support
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
CERN, Grammarly, Adidas, Spotify R&D, DreamHost, Traefik Labs, DSV, MHI Vestas
Find out what your peers are saying about BigPanda vs. VictoriaMetrics and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.