

BigPanda and VictoriaMetrics cater to different business needs, with BigPanda specializing in incident management while VictoriaMetrics focuses on time-series data storage and monitoring. BigPanda has an advantage in pricing and support, whereas VictoriaMetrics excels in features and long-term value.
Features: BigPanda offers advanced incident management capabilities, intuitive alert correlation, and streamlined workflows. VictoriaMetrics provides superior data ingestion, scalability, and powerful data analytics.
Ease of Deployment and Customer Service: BigPanda provides a straightforward cloud-based deployment with extensive customer support for quick integration. VictoriaMetrics, being open-source, requires more configuration but provides flexibility and robust community support. The key distinction is BigPanda’s streamlined deployment versus VictoriaMetrics’s customizability.
Pricing and ROI: BigPanda’s pricing is higher, justified by extensive support and immediate operational management benefits. VictoriaMetrics offers a cost-effective solution, ideal for extensive metrics analysis, achieving higher ROI over time with scalability and lower setup costs.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Resource count has probably reduced by about ten to twenty percent due to the reduced incident count, which enables me to identify issues faster, meaning business recovery is quicker.
I have seen a return on investment with VictoriaMetrics, saving 40% in storage costs compared to Prometheus, reducing query latency by 60%, and cutting maintenance time by half.
time was saved due to simplicity and a shorter learning curve compared to other tools.
Because VictoriaMetrics runs more efficiently and much faster, debugging an issue or understanding system performance is much easier.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
For technical support, we have only had to address password resets and alert mismatching.
We reached out once or twice for minor issues during the initial setup and integration, and they were helpful in resolving the issues.
VictoriaMetrics customer support is exceptional.
We use the open-source version of VictoriaMetrics, so we did not require any customer support.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
I rate the scalability of BigPanda at eight.
It handles large volumes of time series data efficiently, using less memory and disk compared to Prometheus or Thanos.
We deploy and embed it in our Helm chart and it works out of the box.
VictoriaMetrics has handled increases in data and users smoothly so far.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
In terms of accuracy and reliability, VictoriaMetrics's output is pretty sufficient and works very well in a native Kubernetes setup, which I appreciate.
The components are simple, restarts are fast, and stateless parts can be replaced without data loss.
Regarding stability, I would rate it a ten out of ten.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
For our use cases, it is a really good offering, and while we would be interested to see what else it brings in the future, at this point in time it checks all our boxes and we are quite satisfied with it.
VictoriaMetrics is quite a good project and quite easy to use overall.
I compared it with my experience on other time series databases, and it has a huge advantage, so I do not see the need for urgent improvements or optimizations.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
There are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
We did not require any license for VictoriaMetrics since we are using the open-source version.
I used the free open-source version, and it was sufficient for my needs.
My experience with pricing, setup cost, and licensing for VictoriaMetrics is positive since it is open-source under Apache 2.0, so there is no licensing cost.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
The best aspect of using VictoriaMetrics is the reduction in resources including RAM, memory, disk, and other infrastructure requirements, which have all decreased substantially after implementation.
In my experience, the best features VictoriaMetrics offers include that VM agent does its work very efficiently and does not use a lot of resources.
Its compact storage and fast query performance make it ideal for long-term metric storage.
| Product | Mindshare (%) |
|---|---|
| VictoriaMetrics | 0.6% |
| BigPanda | 0.6% |
| Other | 98.8% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.
BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.
What are the key features of BigPanda?BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.
Teams that switch to VictoriaMetrics report 70% less RAM and 75% less disk (verified PeerSpot user reviews), and cloud bills up to 10x lower (Grammarly case study) — while keeping their existing dashboards and alerting rules working. It is an open source observability solution for metrics, logs, and traces: a drop-in replacement for Prometheus and other backends that keeps scaling when data volume, query speed, or cost no longer does. It runs anywhere — from a Raspberry Pi to thousand-core clusters, on-premises or in the cloud — and is Kubernetes- and OpenTelemetry-compatible. Built by engineers, for engineers: Over 1B Docker pulls, 19M GitHub downloads, and 27K+ GitHub stars. Simple, reliable, and efficient observability for everyone.
VictoriaMetrics delivers observability in two complementary forms. The open source products are complete, production-grade, and free to run at any scale. Enterprise builds on that same code with capabilities and support for the most demanding environments — it extends open source rather than gating it.
Open source. VictoriaMetrics is a high-performance time series database and monitoring solution, compatible with PromQL via MetricsQL, so existing Prometheus dashboards, recording rules, and alerting rules keep working. VictoriaLogs is a logs database for mission-critical logging, and VictoriaTraces stores and queries distributed tracing data. All three are engineered for minimal RAM, disk, and compute at high ingestion rates.
Enterprise. VictoriaMetrics Enterprise adds features for large, multi-team deployments — plus direct support from the engineers who build the product, with architectural and security guidance. VictoriaMetrics Cloud is the same solution fully managed, and VictoriaMetrics Anomaly Detection applies machine learning to cut alert noise, so the alerts that do reach your team in Slack or on their phones are the ones that matter.
Measured results from users. PeerSpot reviewers report roughly 70% lower RAM use, 75% lower disk use, 3x faster writes, and 7x faster p95 query latency after replacing Prometheus. Grammarly cut its monitoring-related AWS bill about 10x; Granulate reduced metrics storage costs about 5x after moving from Grafana Cloud (Mimir).
Why teams choose VictoriaMetric
What are the key features of VictoriaMetrics?
What benefits and ROI should users expect?
Top use cases
VictoriaMetrics runs in production across finance, telecommunications, energy, scientific research, and IoT — from CERN's particle physics experiments to IHI Terrasun's utility-scale battery storage to Grammarly's product infrastructure. Wherever real-time telemetry at scale is critical, it delivers simple, reliable, and efficient observability for everyone. By engineers, for engineers.
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