BigPanda vs OP5 Monitor comparison

BigPanda and ITRS are both solutions in the IT Infrastructure Monitoring category. BigPanda is ranked #21 with an average rating of 8.3, while ITRS is ranked #43 with an average rating of 9.0. BigPanda holds a 0.7% mindshare in IM, compared to ITRS’s 0.7% mindshare. Additionally, 85% of BigPanda users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.

BigPanda

Read 20 BigPanda reviews

4,250 Views
2,253 Comparison Views

85% willing to recommend

OP5 Monitor

Read 7 OP5 Monitor reviews

2,966 Views
1,928 Comparison Views

100% willing to recommend

BigPanda

OP5 Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

BigPanda and OP5 Monitor are competing in the IT operations management category. BigPanda appears to have the upper hand due to its user expansions and modern service-centric approaches, while OP5 Monitor's strength lies in flexibility and deep network analysis.

Features: BigPanda offers powerful event correlation and automation capabilities designed to reduce noise and improve incident response times. It also provides an intuitive interface for managing complex IT environments. Another standout feature is BigPanda's ability to integrate seamlessly with existing IT operations tools. OP5 Monitor provides robust network monitoring with extensive customization options. It includes comprehensive third-party tool integration and real-time visibility into the network infrastructure, ensuring precise monitoring.

Room for Improvement: BigPanda could improve in the areas of cost-effectiveness for smaller businesses, customization options tailored to specific industries, and enhanced flexibility for non-cloud environments. OP5 Monitor might benefit from a more streamlined setup process, increased integration with cloud-based services, and broader support for modern automation capabilities to stay competitive in rapidly evolving IT landscapes.

Ease of Deployment and Customer Service: BigPanda offers a cloud-based deployment that integrates easily into existing systems and emphasizes rapid deployment. It is supported by strong customer service with prompt responses. In contrast, OP5 Monitor is primarily deployed on-premise, allowing substantial customization but requiring a more complex setup and maintenance. OP5 ensures comprehensive support and personalized assistance.

Pricing and ROI: BigPanda's pricing may be higher due to its advanced automation features, offering a compelling ROI by reducing operational costs and enhancing system reliability. OP5 Monitor is positioned with more competitive upfront costs and flexible pricing models, resulting in a longer-term ROI through comprehensive infrastructure monitoring. BigPanda's higher initial cost is often justified by its automation value, whereas OP5 Monitor attracts with its lower cost and adaptability.

To learn more, read our detailed BigPanda vs. OP5 Monitor Report (Updated: June 2026).

Buyer's Guide

BigPanda vs. OP5 Monitor

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BigPanda

Ranking in IT Infrastructure Monitoring

21st

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th), AIOps (9th)

OP5 Monitor

Ranking in IT Infrastructure Monitoring

43rd

Average Rating

8.6

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (42nd)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of OP5 Monitor is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
BigPanda	0.7%
OP5 Monitor	0.7%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Automated incident workflows have reduced alert noise and now improve response efficiency

In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.

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Sumanth Arshanapally

Senior Analyst at a tech vendor with 10,001+ employees

Monitoring ease and cost-saving benefits enhance operational efficiency

The monitoring in OP5 Monitor is very easy because we can directly use custom plugins. We can write custom scripts and use those scripts directly. It's very low cost, open, and the dashboards are easy to see. We can extract the reports easily, and this is very easy to compare. Real-time monitoring in OP5 Monitor provides data every one minute or every five minutes, enabling us to get live data from the last one minute or last five minutes. OP5 Monitor gave us proper server availability, so we can always check whether a server goes down or the server CPU and memory decreases. Before reaching a particular bottleneck situation, we identified and fixed the issue, which helped us from a cost-saving business perspective. It helped us avoid application downtime.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you're looking for a SaaS which truly believes in software as a service, BigPanda is definitely the solution to go for."

"BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality."

"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."

"The most valuable features of BigPanda include event deduplication, correlations, and enrichment, which reduce the noise in the environment."

"Overall, I rate BigPanda as a nine out of ten."

"The solution is user-friendly and has good performance and certification."

"The main thing that we like about BigPanda is the user interface."

"The most useful feature has been the AI/ML, and the way BigPanda uses the AI/ML is good compared to other SRE tools."

More BigPanda pros

"With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level."

"The API makes it pretty easy to integrate with any system."

"Its open-source environment is accessible to everyone."

"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."

"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."

"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."

"Especially with the API, where I can use the data with many other systems, it's great."

"The monitoring in OP5 Monitor is very easy because we can directly use custom plugins; we can write custom scripts and use those scripts directly, it's very low cost, open, and the dashboards are easy to see."

More OP5 Monitor pros

Cons

"When handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer."

"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."

"It would be beneficial for BigPanda to offer detailed error descriptions similar to what AppDynamics and ThousandEyes provide."

"The UI for this solution could be improved. It is very hard to find what you are looking for."

"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure), and this has caused some delay in the ingestion pipeline."

"The planned maintenance feature in BigPanda needs enhancements due to its limited scheduling options."

"The usability needs to improve, because it is a pure code environment."

"BigPanda attempts a little of everything and fails at most; the AI, in particular, was worthless, and the visualization is primitive and not configurable."

More BigPanda cons

"OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful."

"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."

"We do not get performance reports properly, which needs improvement."

"OP5 lacks some visualization, a feature that makes some other products nice. Op5 is built for purpose, which is fine, but if you compare it with some new products, the visualization is not so appealing, especially for management... If you don't need fancy visualizations, OP5 is fine."

"They need to improve the dashboard interface."

"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."

"The user interface is not what we are used to these days, and should be improved."

Pricing and Cost Advice

"The price of BigPanda is in the middle compared to other solutions."

"We pay $200,000 USD per year."

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."

"BigPanda is cheaper than the competitors."

"It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine..."

"The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost."

"OP5 has a very low price as a solution, compared to many other solutions out there."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Manufacturing Company

Healthcare Company

Outsourcing Company

Manufacturing Company

12%

Financial Services Firm

12%

Healthcare Company

12%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What is your experience regarding pricing and costs for BigPanda?

Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...

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What needs improvement with BigPanda?

Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...

See all answers

What is your experience regarding pricing and costs for OP5 Monitor?

The price for OP5 Monitor is fine, but we don't know the exact price because it was managed by us; the customer themselves bought it and gave it to us to monitor.

See all answers

What needs improvement with OP5 Monitor?

OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful. For application-related issues, ...

See all answers

What is your primary use case for OP5 Monitor?

Our previous use case for OP5 Monitor was server monitoring.

See all answers

Comparisons

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Compared 9% of the time

PagerDuty Operations Cloud vs BigPanda

Compared 9% of the time

Splunk ITSI (IT Service Intelligence) vs BigPanda

Compared 6% of the time

Zabbix vs BigPanda

Compared 5% of the time

Dynatrace vs BigPanda

Compared 5% of the time

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Zabbix vs OP5 Monitor

Compared 9% of the time

Nagios Core vs OP5 Monitor

Compared 9% of the time

PRTG Network Monitor vs OP5 Monitor

Compared 6% of the time

Opsview vs OP5 Monitor

Compared 5% of the time

Splunk Observability Cloud vs OP5 Monitor

Compared 4% of the time

More OP5 Monitor Competitors

Product Reports

Buyer's Guide

BigPanda

June 2026

Download BigPanda product report

Buyer's Guide

OP5 Monitor

June 2026

Download OP5 Monitor product report

Overview

BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.

BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.

What are the key features of BigPanda?

Root Cause Analysis: Efficient identification of the sources of incidents.
Alert Deduplication: Reduces alert noise by consolidating duplicates.
Event Correlation: Connects related alerts for easier incident management.
Automation: Streamlines processes for faster response times.
Seamless Integration: Connects with tools like ServiceNow and Teams.

What benefits or ROI can users find in reviews?

Increased Efficiency: Automates incident management tasks.
Operational Insights: Provides valuable analytics for strategic decisions.
Improved Collaboration: Integrates notifications with Slack and other platforms.
Reduced Alert Fatigue: Deduplication and suppression improve focus on critical issues.

BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.

BigPanda

OP5 Monitor delivers real-time IT infrastructure monitoring with extensive customization options through open-source plugins. Its intuitive interface and cost-effectiveness make it a preferred choice for efficient performance monitoring and task automation.

OP5 Monitor integrates seamlessly with systems, offering customizable dashboards and efficient performance tracking for networks, servers, applications, databases, and cloud environments. It supports LDAP and local user accounts, providing timely insights to prevent downtime. The documentation enhances integration ease, though its user interface could benefit from updates. Improved APIs, better report capabilities, and enhanced platform integration are needed. Effective in healthcare, maritime, and diverse sectors, it provides global deployments with tailored monitoring solutions.

What are the key features of OP5 Monitor?

Real-Time Monitoring: Tracks performance and alerts users immediately on anomalies.
Seamless Integration: Works effectively with existing systems and infrastructure.
Extensive Customization: Offers open-source plugins for personalized configurations.

What benefits or ROI should users consider in reviews for OP5 Monitor?

Cost-Effectiveness: Provides robust features at a competitive price.
User-Friendly Interface: Simplifies monitoring processes for administrators.
Efficiency in Performance Monitoring: Automates tasks and optimizes resource use.

In industries like healthcare, maritime, and others, OP5 Monitor automates tracking and alerts, easing manual checks to enhance quality. Its global deployments provide tailored monitoring for CPU, memory, and disk space, efficiently managing both on-premise and cloud environments for large-scale operations.

ITRS

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process

Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan

Buyer's Guide

BigPanda vs. OP5 Monitor

June 2026

Free Report: BigPanda vs. OP5 Monitor

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