No more typing reviews! Try our Samantha, our new voice AI agent.

BigPanda vs Cisco Intersight comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
BigPanda surpasses Netcool in efficiency, reducing resources and enhancing incident resolution and recovery times for heavy users.
Sentiment score
5.9
Cisco Intersight provides ROI by lowering staffing and operational costs through network consolidation and reduced manual tasks.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
Technical Lead
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Software Engineer at Trianz
Resource count has probably reduced by about ten to twenty percent due to the reduced incident count, which enables me to identify issues faster, meaning business recovery is quicker.
Director Of Engineering at Broadcom Inc.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
Systems Engineer at FNB South Africa
I have seen a return on investment, as we need fewer employees, and most of it can be done from one dashboard.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
 

Customer Service

Sentiment score
6.5
BigPanda's support is praised for responsiveness and effectiveness, despite occasional delays, with some users noting communication issues.
Sentiment score
7.5
Cisco Intersight customer service is highly rated, though support quality varies due to regional differences and specific contracts.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
CEO / Co-Founder at Aiops ltd
For technical support, we have only had to address password resets and alert mismatching.
Technical Lead
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Senior Network Architect at ocp tech
On a scale of one to ten, I would rate the customer support a ten.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
I would rate the technical support by Cisco as an eight or nine, because Cisco TAC is one of the best TACs I work with.
Team Lead for Network & Security at Secure Services Mauritius Ltd
 

Scalability Issues

Sentiment score
7.2
BigPanda efficiently scales across environments, managing numerous alerts and servers, with high ratings despite occasional peak-time delays.
Sentiment score
7.7
Cisco Intersight provides efficient, seamless scalability, allowing remote management of complex environments with adaptable policies and high user ratings.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
Software Engineer at Trianz
I rate the scalability of BigPanda at eight.
Manager Observability at ICE
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Systems Engineer at FNB South Africa
Scalability allows for creating server profiles quickly, mapping them to multiple servers, and removing them when scaling down.
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Cisco Intersight scales straightforwardly with the growing needs of the organization.
Team Lead for Network & Security at Secure Services Mauritius Ltd
 

Stability Issues

Sentiment score
7.5
BigPanda is stable with slight slowdowns; users request intuitive features, appreciate communication, and note improved stability and task management.
Sentiment score
7.7
Cisco Intersight is mostly stable and reliable, with some challenges in upgrades and hardware-related performance issues.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
Manager Observability at ICE
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
Software Engineer at Trianz
After five years, if I don't have access to the Cisco Intersight portal, how do I manage my servers if I want to conduct some test environments?
Team Lead for Network & Security at Secure Services Mauritius Ltd
Some steps are not included in the official documentation, which can create challenges.
Senior Network Architect at ocp tech
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Systems Engineer at FNB South Africa
 

Room For Improvement

BigPanda requires AI enhancements, bug fixes, improved usability, expanded features, and better integration to address cost and performance issues.
Cisco Intersight needs improved migration, integration, usability, automation, and cost-effectiveness, with emphasis on stability and on-premise features.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
Software Engineer at Trianz
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
For how Cisco Intersight can be improved, I focus on two points: visual policies, which I believe is the most important improvement, and the possibility to work with local labs in a local infrastructure.
Consultant at SOSNET
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
System Presale at Bezeq
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
Systems Engineer at FNB South Africa
 

Setup Cost

BigPanda offers competitive pricing and flexible licensing, benefiting high-growth companies with potential costs reaching $200,000 annually.
Cisco Intersight offers competitive pricing with free and paid tiers, offset by high initial costs and complex pricing structures.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Software Engineer at Trianz
There are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
Director Of Engineering at Broadcom Inc.
The pricing is fair and reasonable, particularly for enterprises.
Systems Engineer at FNB South Africa
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
Technology Architect at University of Helsinki
The pricing is solid for what we get.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
 

Valuable Features

BigPanda enhances incident management with AI-driven analysis, reducing response times via integration and alert consolidation for improved reliability.
Cisco Intersight enhances data center management through automation, integration, predictive analysis, and AI-driven insights, reducing manual work.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Manager Observability at ICE
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
Technical Lead
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
Sr. Network Engineer at Saudi Business Machines - SBM
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
System Presale at Bezeq
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
Technology Architect at University of Helsinki
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
21st
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (10th)
Cisco Intersight
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Cloud Management (5th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of Cisco Intersight is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.6%
BigPanda0.7%
Other97.7%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
AS
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Centralized policies have simplified hybrid operations and now support automated workflows
The challenge could be if there are any bugs. Most of the time, you may feel that the TCAM resources are getting full on the Nexus just because of some bug or the configuration is not supported. Or sometimes, if there are any vulnerabilities happening on the current running firmware, those are challenges we have. And if you talk about from the compute side, there were initial bugs such as a CPU throttle issue. Because of that, the chassis was not running in an optimum way. You may see performance issues during that time. For that, Cisco released a patch, and it got fixed. I think Cisco Intersight should allow more automation capabilities. It should be more open, and it should provide more automation capabilities. I think there is also a scope of making it a little bit simpler because a lot of policy and config sometimes becomes confusing for the user because it has a lot of config. Maybe they can do a little bit of simplification with Cisco Intersight.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Manufacturing Company
9%
Outsourcing Company
8%
Healthcare Company
6%
Manufacturing Company
13%
Financial Services Firm
8%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise13
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for BigPanda?
Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...
What needs improvement with BigPanda?
Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...
What needs improvement with Cisco Intersight?
Regarding improvements for Cisco Intersight, I would say more third-party integration is needed. At the moment it does have a basic integration of Pure Storage, so I can add my Pure Storage if I ha...
What is your primary use case for Cisco Intersight?
My main use case for Cisco Intersight is to register our Cisco UCS servers and apply profiles to our servers with configurations, firmware deployment automatically, and install the operating system...
What advice do you have for others considering Cisco Intersight?
I would rate Cisco Intersight a nine out of ten. I give it a nine because personally, I think it is one of the best management tools ever. I have worked before with different server vendors and dif...
 

Also Known As

No data available
Intersight
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
EXMAR, RapidScale
Find out what your peers are saying about BigPanda vs. Cisco Intersight and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.