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BigFix vs Kaspersky Next XDR Optimum comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR reduces costs by preventing malware, improving compliance, enhancing performance, and replacing multiple tools, outperforming alternatives.
Sentiment score
4.1
BigFix delivers quick ROI with efficient patch management, reducing manual labor and costs while improving compliance and operational efficiency.
Sentiment score
5.9
Kaspersky Next XDR Optimum delivers cost-effective security, meeting regulations and preventing financial losses, despite needing faster response times.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
 

Customer Service

Sentiment score
7.0
Cortex XDR support is praised for responsiveness but criticized for delays, language barriers, and inconsistent satisfaction across regions.
Sentiment score
7.5
BigFix's customer service is praised for expertise and responsiveness, enhanced by community resources and recent support improvements.
Sentiment score
6.7
Kaspersky Next XDR Optimum offers generally responsive support, though some users seek advanced plans to improve response times.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
Whenever we need any kind of support, the BigFix team is present and available.
Solution Sales Specialist at TD SYNNEX
The technical support from Kaspersky was very responsive.
Security Solutions Architect at Systems Engineering of Egypt
I would rate technical support from Kaspersky a nine out of ten.
Group CIO at Thal Industries Corporation Ltd
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers impressive scalability for large enterprises, with easy deployment and management, supporting both medium and large environments.
Sentiment score
5.5
BigFix effectively manages environments of all sizes with high scalability, supporting large deployments without performance issues.
Sentiment score
7.1
Kaspersky Next XDR Optimum scales well for enterprises but can be cumbersome for smaller setups with many machines.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
It supports approximately two to three hundred thousand endpoints, demonstrating significant scalability capabilities.
Administrator at a tech vendor with 10,001+ employees
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
Any endpoint added to Active Directory can be detected by Kaspersky Security Center, which can then push the agent onto it.
Security Solutions Architect at Systems Engineering of Egypt
Both scalability and stability of Kaspersky Endpoint Security for Business are solid.
Group CIO at Thal Industries Corporation Ltd
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is praised for stability and reliability, despite occasional minor issues and complex upgrade steps.
Sentiment score
6.9
BigFix is praised for its stability, efficient large-scale deployments, and autonomous operations with minimal user intervention and near-perfect ratings.
Sentiment score
7.7
Kaspersky Next XDR Optimum is stable and reliable, with minor slowdowns during updates, earning high user satisfaction and stability ratings.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
There have been performance issues during scanning, causing the PC to respond slowly.
Security Solutions Architect at Systems Engineering of Egypt
 

Room For Improvement

Cortex XDR requires better integration, reduced false positives, improved UI, enhanced configuration, reporting, and broader network detection support.
BigFix users seek pricing adjustments, enhanced interface, improved documentation, better integration, scalability, and cloud and mobile management solutions.
Kaspersky Next XDR Optimum offers enhanced threat protection but needs better performance, integration, and additional features for improvement.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
Kaspersky needs to improve its security techniques as it has not been in Gartner records for the last two years.
Security Solutions Architect at Systems Engineering of Egypt
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern.
Group CIO at Thal Industries Corporation Ltd
Kaspersky Endpoint Security for Business does not have encryption tools.
Cybersecurity Product Consultant at a wholesaler/distributor with 11-50 employees
 

Setup Cost

Cortex XDR's pricing is flexible and cost-effective, considering its technology, with setup costs medium and negotiable for enterprises.
BigFix offers flexible pricing with competitive but potentially costly plans, beneficial licensing, and discount options for larger deployments.
Enterprise buyers find Kaspersky Next XDR Optimum competitively priced, but opinions vary on affordability and licensing complexity.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
I rate the price for BigFix as medium, neither low nor high.
Administrator at a tech vendor with 10,001+ employees
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
Security Solutions Architect at Systems Engineering of Egypt
 

Valuable Features

Cortex XDR by Palo Alto Networks provides AI threat detection, seamless integration, automated responses, and scalable multi-layered protection.
BigFix offers scalable and customizable endpoint management with robust patching, software distribution, and security compliance across multiple platforms.
Kaspersky Next XDR Optimum offers comprehensive security with advanced threat detection, central management, and compatibility across multiple platforms.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Patching is the most preferable feature that users choose BigFix for, making it a very important component.
Administrator at a tech vendor with 10,001+ employees
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
It stands out as an antivirus and malware protection solution due to its extensive feeds and resources for antivirus signatures.
Security Solutions Architect at Systems Engineering of Egypt
The best features in Kaspersky Endpoint Security for Business are the file threat protection, web threat protection, mail threat protection, network threat protection, firewall, behavior detection, and exploit prevention.
Group CIO at Thal Industries Corporation Ltd
The unified endpoint management and the capabilities that are added to the antivirus and anti-malware are what differentiate this solution from others.
Cybersecurity Product Consultant at a wholesaler/distributor with 11-50 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BigFix
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (10th), Patch Management (8th), Unified Endpoint Management (UEM) (11th)
Kaspersky Next XDR Optimum
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Endpoint Compliance (5th), Endpoint Detection and Response (EDR) (21st), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of July 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BigFix is 1.7%, up from 1.1% compared to the previous year. The mindshare of Kaspersky Next XDR Optimum is 2.2%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Kaspersky Next XDR Optimum2.2%
BigFix1.7%
Other92.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
SR
Group CIO at Thal Industries Corporation Ltd
Have maintained strong endpoint protection through behavioral analysis and daily monitoring
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern. I think they could add it in the future; however, antivirus cannot provide a proper DLP solution, but they can offer a mix of DLP, similar to Trend Micro Apex One, which provides some sort of DLP file management. Nonetheless, we need a proper DLP solution such as Forcepoint or Symantec, whichever suits us. We'll be conducting performance evaluation in the next quarter while working on other projects. More value means a better GUI, user interface, and comprehensive reporting capabilities. In Sophos, we receive a daily system-generated report about what is happening, plus an alert system. The reporting system in Trend Micro is also excellent; I receive an email every day at 10:00 AM with a report for the last 24 hours.
report
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
Construction Company
6%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise27
Large Enterprise33
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
What needs improvement with Kaspersky Endpoint Security?
Kaspersky Endpoint Security for Business does not have encryption tools. It uses the Windows BitLocker tool, which is...
What is your experience regarding pricing and costs for Kaspersky Endpoint Security for Business?
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
What is your primary use case for Kaspersky Endpoint Security for Business?
I have good experience in the sales part of Kaspersky Endpoint Security for Business, not the technical side. I am no...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
Kaspersky Work Space Security, Kaspersky Endpoint Security
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
ACMS, Arqiva, Pakistan International Airlines, RAO UES
Find out what your peers are saying about BigFix vs. Kaspersky Next XDR Optimum and other solutions. Updated: June 2026.
903,871 professionals have used our research since 2012.