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BigFix vs Fortinet FortiEDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Endpoint Protection Platform (EPP) (22nd), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Fortinet FortiEDR
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
Endpoint Detection and Response (EDR) (10th)
 

Mindshare comparison

BigFix and Fortinet FortiEDR aren’t in the same category and serve different purposes. BigFix is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.1%, up 0.8% compared to last year.
Fortinet FortiEDR, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 4.1% mindshare, down 4.2% since last year.
Endpoint Protection Platform (EPP)
Endpoint Detection and Response (EDR)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Jovan Jovanovic - PeerSpot reviewer
Collects valuable endpoint data with good analytics and helpful scalability
This is a question for the partners who implement and install it. I am not involved in the implementation process, so I cannot suggest improvements. As mentioned, this is a query for my presales team, not me. I am part of the security team lead, focusing mainly on sales. Regarding the product, Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces. In smaller markets like Serbia, Bosnia, Montenegro, and Slovenia, it can be challenging to find customers with 500 endpoints. My suggestion to Fortinet would be to lower this minimum order quantity to one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The most valuable feature of BigFix is the software deployment."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"Impressive detection capabilities"
"The product's initial setup phase is very easy."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"This is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
 

Cons

"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"Sometimes there is a lag time for our users."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"Its pricing should be improved. It is too costly."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"They need better integration."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"It takes about two business days for initial support, which is too slow in urgent situations."
"The support needs improvement."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Detections could be improved."
"The solution is not stable."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
 

Pricing and Cost Advice

"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The price of the solution is high. There are not any additional fees from the standard license."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"It might be about $23 a client."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"While the cost may have been high, we view it as a worthwhile investment due to Fortinet's reliability and long-term performance."
"We got a good deal on licensing, so it is in the competitive range."
"I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
"The pricing is typical for enterprises and fairly priced."
"There are no issues with the pricing."
"Fortinet FortiEDR is pretty cheap compared to other EDR products because it provides three-for-one contracts."
"Fortinet FortiEDR has a yearly subscription."
"It's not cheap, but it's not expensive either."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Computer Software Company
16%
Manufacturing Company
8%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
It's reasonably priced compared to other vendors' similar products.
 

Also Known As

Tivoli Endpoint Manager
enSilo, FortiEDR
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
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