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Bigcommerce vs Shopify comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bigcommerce
Ranking in eCommerce Platforms
12th
Average Rating
10.0
Reviews Sentiment
9.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Shopify
Ranking in eCommerce Platforms
5th
Average Rating
8.6
Reviews Sentiment
5.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the eCommerce Platforms category, the mindshare of Bigcommerce is 1.5%, down from 1.8% compared to the previous year. The mindshare of Shopify is 4.6%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
Shopify4.6%
Bigcommerce1.5%
Other93.9%
eCommerce Platforms
 

Featured Reviews

JP
Business Management Consultant at Your Store Wizards
Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers
There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.
WV
Enterprise Architect at BESIX
Connecting web sales with existing operations has improved, but layout and integration need work
The most valuable features in Shopify are the ease of integration. The downside is that the layout is not adaptable as someone would expect. For some customers, Shopify is not a viable option because it is not adaptable enough. Adaptability is mostly related to the layout and specific things related to the business branch. I have not been a partner or reseller of Shopify. I belong to a company that delivers architects who help customers find the best product and support them in implementation. In many cases, it is not only software that needs to be installed; organizations also need to adapt. For instance, if you really want to sell through the web, you need to be capable of setting up an organization to deliver products the next day or faster. Many organizations are not capable of doing this, so they need to change procedures in their warehouses and sales operations. It is not only about the software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"BigCommerce has increased sales for almost every merchant that has moved from another eCommerce platform."
"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."
"Shopify is easy to start and has an intuitive onboarding process for customers."
"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."
"Shopify can be used without any coding knowledge."
"My advice for anybody who is considering Shopify is not to hesitate."
"Shopify is the best eCommerce platform on the market today."
"Unless your needs are quite complex, this is the most affordable and immediate solution to taking your online business live without developer help."
"The most valuable feature of Shopify is its ease of use, as I do not need to integrate different services from different platforms, because Shopify makes it easier to have everything on one platform."
 

Cons

"The theme editor that was recently added is wonderful, but it is not totally intuitive."
"The order processing and saving of the changes for the product should have automatic functioning."
"For some customers, Shopify is not a viable option because it is not adaptable enough."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"Many of our clients complain because Shopify is costly and not an open-source."
"The pricing plan is in need of improvement."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
"The formatting within the user interface has its limitations."
"Shopify users pay a higher commission as they scale."
 

Pricing and Cost Advice

Information not available
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
"The tool's pricing depends on how big your online store is."
"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
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Top Industries

By visitors reading reviews
Media Company
18%
Financial Services Firm
14%
Outsourcing Company
11%
Construction Company
11%
Outsourcing Company
10%
Media Company
10%
Financial Services Firm
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

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What needs improvement with Shopify?
Regarding weaknesses in Shopify, I think that is a strong part. There are other things, but everything is specific and relies on a case-by-case basis. In general, if you do not use Shopify to integ...
What is your primary use case for Shopify?
I am most familiar with certain products at different times; some moments it is more one product and other moments it is another product. I work as an enterprise architect, usually connecting other...
 

Overview

 

Sample Customers

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