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Bigcommerce vs Shopify comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bigcommerce
Ranking in eCommerce Platforms
10th
Average Rating
10.0
Reviews Sentiment
9.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Shopify
Ranking in eCommerce Platforms
3rd
Average Rating
8.4
Reviews Sentiment
5.5
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the eCommerce Platforms category, the mindshare of Bigcommerce is 1.6%, down from 2.1% compared to the previous year. The mindshare of Shopify is 4.9%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
Shopify4.9%
Bigcommerce1.6%
Other93.5%
eCommerce Platforms
 

Featured Reviews

JP
Business Management Consultant at Your Store Wizards
Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers
There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.
WV
Enterprise Architect at BESIX
Connecting web sales with existing operations has improved, but layout and integration need work
The most valuable features in Shopify are the ease of integration. The downside is that the layout is not adaptable as someone would expect. For some customers, Shopify is not a viable option because it is not adaptable enough. Adaptability is mostly related to the layout and specific things related to the business branch. I have not been a partner or reseller of Shopify. I belong to a company that delivers architects who help customers find the best product and support them in implementation. In many cases, it is not only software that needs to be installed; organizations also need to adapt. For instance, if you really want to sell through the web, you need to be capable of setting up an organization to deliver products the next day or faster. Many organizations are not capable of doing this, so they need to change procedures in their warehouses and sales operations. It is not only about the software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BigCommerce has increased sales for almost every merchant that has moved from another eCommerce platform."
"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"The most valuable feature of Shopify is its ease of use, as I do not need to integrate different services from different platforms, because Shopify makes it easier to have everything on one platform."
"When compared to all of the above solutions, Shopify is the fastest, easiest to use, the most secure, and it features the best customer support."
"I would absolutely recommend Shopify to others."
"The most valuable feature of Shopify is its ease of use; I do not need to integrate different services from different platforms, as Shopify makes it easier to have everything on one platform."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"The most valuable feature is its strong SEO capabilities."
 

Cons

"The theme editor that was recently added is wonderful, but it is not totally intuitive."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"The formatting within the user interface has its limitations."
"Shopify users pay a higher commission as they scale."
"The pricing plan is in need of improvement."
"Many of our clients complain because it's costly and not an open-source."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
 

Pricing and Cost Advice

Information not available
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
"The tool's pricing depends on how big your online store is."
"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
9%
Media Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

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What needs improvement with Shopify?
Regarding weaknesses in Shopify, I think that is a strong part. There are other things, but everything is specific and relies on a case-by-case basis. In general, if you do not use Shopify to integ...
What is your primary use case for Shopify?
I am most familiar with certain products at different times; some moments it is more one product and other moments it is another product. I work as an enterprise architect, usually connecting other...
 

Overview

 

Sample Customers

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical
RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
Find out what your peers are saying about Adobe, Salesforce, Shopify and others in eCommerce Platforms. Updated: March 2026.
886,174 professionals have used our research since 2012.