BIC Platform vs OpenText MBPM comparison

GBTEC Software AG and OpenText are both solutions in the Business Process Management (BPM) category. GBTEC Software AG is ranked #28 with an average rating of 8.0, while OpenText is ranked #39. GBTEC Software AG holds a 1.4% mindshare in BPM, compared to OpenText’s 0.4% mindshare. Additionally, 100% of GBTEC Software AG users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

BIC Platform

Read 4 BIC Platform reviews

1,324 Views
1,046 Comparison Views

100% willing to recommend

OpenText MBPM

Read 2 OpenText MBPM reviews

440 Views
356 Comparison Views

100% willing to recommend

BIC Platform

OpenText MBPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText MBPM and BIC Platform are products in the business process management category. BIC Platform appears to have the upper hand with its advanced features that may appeal more despite a higher cost.

Features: OpenText MBPM offers robust process automation capabilities, integration flexibility, and extensive customization options. BIC Platform is notable for comprehensive process modeling, workflow optimization, and efficiency-focused solutions.

Ease of Deployment and Customer Service: OpenText MBPM provides a straightforward deployment process complemented by comprehensive support, suitable for companies needing significant implementation guidance. BIC Platform offers an intuitive deployment model with solid customer service, enabling a faster setup time beneficial for businesses seeking a quick transition.

Pricing and ROI: OpenText MBPM usually involves higher setup costs but offers long-term ROI through customization and support. BIC Platform, though seemingly pricier initially, often delivers quicker ROI due to efficient deployment and comprehensive features, making it a more attractive investment for those prioritizing rapid deployment and long-term benefits.

To learn more, read our detailed BIC Platform vs. OpenText MBPM Report (Updated: July 2025).

Buyer's Guide

BIC Platform vs. OpenText MBPM

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BIC Platform

Ranking in Business Process Management (BPM)

28th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Process Design (18th)

OpenText MBPM

Ranking in Business Process Management (BPM)

39th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.4%, up from 1.2% compared to the previous year. The mindshare of OpenText MBPM is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

reviewer2229045

Systems Administrator at a legal firm with 10,001+ employees

Provides good stability, but they should add a feature for enterprise architecture

We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

A solution offering good automation capabilities while needing to improve its support and documentation

I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"While this is a new product it has a mature feel from being built by a company with many years in the business."

"The central dictionary is a valuable feature."

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."

"The product is easy to use."

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

Cons

"The solution could improve its connectivity to other systems."

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."

"There's an issue with the current manual that they're working on."

"The user interface could be better in OpenText MBPM."

"There are shortcomings in the solution's support and documentation part."

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

"Scalability-wise, it is an expensive product."

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

"There is an annual license to use OpenText MBPM."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

11%

Retailer

Educational Organization

Computer Software Company

17%

Government

11%

Insurance Company

11%

Financial Services Firm

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BIC Platform ?

The central dictionary is a valuable feature.

See all answers

What needs improvement with BIC Platform ?

The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.

See all answers

What is your primary use case for BIC Platform ?

We use the solution for drawing the processes.

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Comparisons

SAP Signavio Process Manager vs BIC Platform

Compared 32% of the time

ARIS BPA vs BIC Platform

Compared 15% of the time

Visio vs BIC Platform

Compared 12% of the time

Camunda vs BIC Platform

Compared 12% of the time

ADONIS vs BIC Platform

Compared 12% of the time

More BIC Platform Competitors

Appian vs OpenText MBPM

Compared 38% of the time

IBM Case Foundation vs OpenText MBPM

Compared 31% of the time

Apache Airflow vs OpenText MBPM

Compared 31% of the time

More OpenText MBPM Competitors

Product Reports

Buyer's Guide

Business Process Design

June 2025

Download BIC Platform product report

Buyer's Guide

Business Process Management (BPM)

June 2025

Download OpenText MBPM product report

Also Known As

BIC Cloud BPM, BIC Platform

Metastorm BPM

Overview

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at:

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

GBTEC Software AG

OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.

OpenText

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare

Buyer's Guide

BIC Platform vs. OpenText MBPM

July 2025

Free Report: BIC Platform vs. OpenText MBPM

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