

BeyondTrust Password Safe and One Identity Password Manager compete in the realm of enterprise password management solutions. BeyondTrust seems to have the upper hand in feature comprehensiveness and deployment flexibility, whereas One Identity stands out for ease of integration and support responsiveness.
Features: BeyondTrust Password Safe provides session recording, password rotation, and vaulting, along with Smart Rules for automatic account onboarding, and a comprehensive discovery engine for asset visibility. One Identity Password Manager is notable for OTP support, language support, and facilitating password synchronization across systems independently of help desk intervention.
Room for Improvement: BeyondTrust Password Safe would benefit from enhanced documentation and support, streamlined database onboarding, and standardized documentation. One Identity Password Manager could improve its UI intuitiveness, expand backend integration, and offer more flexible compliance policy support.
Ease of Deployment and Customer Service: BeyondTrust Password Safe offers deployment across Private, Hybrid, and Public Cloud environments with generally positive feedback on ease, although technical support experiences vary. One Identity Password Manager supports on-premises and Hybrid Cloud deployment, with customer service noted for promptness despite documentation gaps.
Pricing and ROI: BeyondTrust Password Safe is recognized for competitive pricing and flexible licensing models, delivering rapid ROI through security and compliance improvements. One Identity Password Manager's perpetual licensing is seen as cost-effective for enterprises, with favorable ROI perceptions despite acknowledgment of higher initial costs.
Next year, we may add another BeyondTrust element because the overall experience has been good.
We saw around a 60 to 70% reduction in password-related support tickets, which significantly reduces the workload on the IT help desk team.
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
The tickets for minor issues have been resolved efficiently.
One person gets aligned for troubleshooting and maintenance activities during their downtime, and within an hour, they complete these tasks.
The support and maintenance from BeyondTrust are commendable.
From a technical support perspective, the team is quite knowledgeable about the product.
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
BeyondTrust Password Safe is scalable and stable from my perspective, as if you increase your CPU and RAM, you can use as many user licenses as you want on a single platform.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
In BeyondTrust Password Safe, the upgrade activity can take longer, and I have occasionally experienced being stuck during appliance version upgrades.
The solution is very stable.
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
This feature would allow PAM to check the credentials of privileged accounts, indicating if they are correct or not, showing if the heartbeat has failed if they are wrong.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
The pricing model is more affordable with the option of going for either unlimited devices or users.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
BeyondTrust JIT (Just-in-Time) Access helps minimize risks in the organization by allowing privileged accounts to be provisioned temporarily, granting users elevated access only for the required duration.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
Self-service password reset is definitely the most valuable feature.
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
| Product | Mindshare (%) |
|---|---|
| BeyondTrust Password Safe | 2.9% |
| One Identity Password Manager | 1.3% |
| Other | 95.8% |


| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 5 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
BeyondTrust Password Safe is a robust Privileged Access Management tool designed to secure access to servers, databases, and applications. It automates onboarding, rotation, and integration processes, enhancing efficiency and compliance with advanced security measures.
BeyondTrust Password Safe offers a comprehensive approach to managing privileged accounts, integrating smoothly into organizational frameworks to bolster security protocols. Its standout capabilities include session recording, Smart Rules for onboarding automation, and sophisticated auditing tools that support compliance and real-time monitoring. While it exhibits high availability and facilitates seamless usability, enhancements are needed in management console integration, documentation, and installation processes. Users benefit from its password rotation and policy enforcement, despite facing challenges with authentication sync times and session disconnects.
What are the core features of BeyondTrust Password Safe?In industries with stringent security demands, BeyondTrust Password Safe is employed to safeguard privileged accounts, ensuring compliance with regulatory requirements. It is crucial for sectors like finance and healthcare, where access to sensitive data must be tightly controlled and monitored.
One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.
Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool is highly customizable, integrates with external systems, and ensures password synchronization across connected applications. Despite certain interface and mobile service limitations, it provides crucial features in self-service password tasks, aiding in operational efficiency through reduced support tickets.
What are One Identity Password Manager's key features?In the financial sector, One Identity Password Manager is instrumental in maintaining security compliance and audit readiness through strict password controls. Healthcare organizations benefit from its efficient management, crucial for ensuring healthcare staff can access systems quickly, supporting patient care. The corporate sector leverages its customization and multi-language features for seamless global operations.
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