BeyondTrust Password Safe vs BeyondTrust Remote Support comparison

Beyond Trust Password Safe is an automated solution that combines password and privileged session management into a single platform. Password Safe delivers secure access control, auditing, alerting, recording, and monitoring.

This free and open-source password manager supports Windows and Linux, and some ports are available for other platforms as well. Their proprietary algorithm, Twofish, is considered highly secure, with the advantage that it is not affiliated with NIST. The Twofish algorithm secures the data while keys are delivered using SHA-256 authentication.

The application is easy to use, and you can download the Windows app from several sites. Additionally, the application is available in 14 languages.

Beyond Trust Password Safe Key Features

• Continuous automated account discovery: Scan, identify and profile assets with the discovery engine. The solution has dynamic categorization that enables the automated onboarding of assets into groups.
  
  
• Application-to-application password management: Password Safe offers an adaptable API interface including an unlimited number of password caches, therefore providing scalability and redundancy.
  
  
• Secure SSH key management: The system automatically rotates SSH keys to enforce granular access control and workflow. Private keys securely log users onto systems without exposing them.
  
  
• Adaptive access control: Evaluates context and provides access requests by considering factors such as time of access and location to determine the user’s authorization level.
  
  
• Enhanced privileged session management: Admins can record, lock, and document suspicious behavior without disrupting productivity by managing sessions live.
  
  
• Advanced privileged threat analytics: Password Safe monitors assets and user behavior every day, analyzing what are normal patterns and detecting deviations.
  
  
• Multi-factor authentication: Password Safe supports 2FA (two-factor authentication) using Yubikey 4, Nano, or Neo.

What can you do with Password Safe?

• Cross-device and cross-platform syncing: You can safely store encrypted password files online, where you can access them via Password Safe-compatible apps.
  
  
• Drag and drop password: Password Safe has a “Dragbar,” which you can use to complete forms by dragging and dropping icons over the form - for example, passwords, usernames, design tiles, and emails.
  
  
• Autotype: With Password Safe, when you click on a web page or login box, the autotype feature will try to fill in your credentials automatically for you.
  
  
• Import and export: You can import passwords from text, XML, or CSV fails. You can also export passwords in text, XML, and the PSAFE format.
  
  
• Password generator: Generate secure passwords by using the algorithm. You can also define your password rules.

Beyond Trust Password Safe Benefits

• Controls third-party access: Password Safe secures the connection and automatically checks privileged credentials. The solution records all sessions.
  
  
• Uses context to determine access: Password Safe considers risk factors like location, day, or time of access and uses them to adjust the permissions and privileges of each user.
  
  
• Manages access for privileged and non-privileged accounts: By integrating with SailPoint IdentityIQ, Password Safe effectively manages user access for privileged as well as non-privileged accounts.
  
  
• Reduces cloud risk: Password Safe simplifies secure storage and session management. It supports major cloud providers such as Azure, Amazon, Google, Rackspace, and GoGrid. It also supports social networks - Facebook, LinkedIn, and Twitter.
  
  
• Integrates password and privilege management: Integrates with Endpoint Privilege Management to control the resources users can access and the actions they are allowed to take
  

Reviews from Real Users

A PAM Architect at a tech services company says, "BeyondTrust Password Safe's features that I have found most valuable are really those that are knitted in. That is their Smart Rules and Smart Groups, where you design your administration model so you create your AD groups and your asset groups, and configure Password Safe."

An I.S. Architect at a insurance company mentions that "Session recording, password rotation, and password vaulting are the most valuable features."

"One of the most valuable features is that this is a product designed with enterprises in mind," adds a Cybersecurity Architect at a tech vendor.

BeyondTrust Remote Support is software built to help organizations gain access to and support nearly any remote computer or mobile device with a single solution. BeyondTrust Remote Support works across Windows, Mac, and Linux and gives you access and control whether a device is on or off the network.

BeyondTrust Remote Support Features

BeyondTrust Remote Support has many valuable key features. Some of the most useful ones include:

• Remote access and control: IT administrators have the ability to resolve issues at light speed, improving productivity and also end-user satisfaction.

• Efficiency and scale: With BeyondTrust Remote Support, you can manage unattended access to any system and you can also create mass installer packages.

• Compliance: BeyondTrust Remote Support allows you to automatically monitor activity in real time, record all session activity, and produce a detailed audit log without interfering with service desk processes.

• Team and permissions administration: By using BeyondTrust Remote Support, you can Implement security across your service desk with granular role and permissions settings.

• Native 2FA: BeyondTrust Verify is a TOTP native 2FA capability. It can be enabled for any user and verifies the identity of users before a BeyondTrust Remote Support session is actually launched.

• Credential injection: If users integrate with the BeyondTrust Vault or BeyondTrust Password Safe, they can directly inject credentials into systems and end servers with just one click.

BeyondTrust Remote Support Benefits

Some of the benefits of using BeyondTrust Remote Support include:

• Security and privacy: BeyondTrust Remote Support gives support teams quick access to desktops and IT systems without revealing their credentials and passwords. In addition, integrating BeyondTrust Privileged Access complements and controls access to privileged user accounts to protect mission-critical IT systems.

• Mobile support: BeyondTrust Remote Support allows IT teams to provide instant remote support to mobile device users. The solution also supports Android smartphones and tablets as well as iOS devices (iPhone, iPad, iPod Touch).

• ServiceNow integration: BeyondTrust Remote Support offers integrated remote support and secure chat.

• Support across multiple systems and devices: The BeyondTrust Remote Support solution can help your organization achieve reliable remote support for end users and customers using Windows, Mac, Android, iOS, or any other operating system.

Reviews from Real Users

Below are some reviews and helpful feedback written by BeyondTrust Remote Support users.

A Cybersecurity Architect at a tech vendor says, “The most valuable features are the ease of deployment, performance, pre and post-sales support, the vast majority of the localization they have done and the solution provider that they support. You can't compete with TeamViewer or any other similar products. It's completely in a class of its own.”

An Enterprise Service Desk Systems Manager at a manufacturing company comments, "Screen sharing, in general, is pretty important for a service desk. Another thing that I have found to be very helpful is that you can also do screen sharing on a cell phone. When people have an issue with their cell phone, it is ordinarily very difficult to troubleshoot the issue. With BeyondTrust Remote Support, you can share the cell phone screen, and somebody can take a look at it remotely. I am not sure if other competing solutions offer this feature. It is pretty user-friendly. It is also good performance-wise."

PeerSpot user Mark B., Sr VP of Business Operations at Networking Technologies and Support, Inc., explains that he thinks the solution is “Great for delivering end-user support, good at recording sessions, and very stable.