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BetterCloud vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in User Provisioning Software
14th
Average Rating
7.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (39th), SaaS Management Platforms (11th)
IBM Security Identity Gover...
Ranking in User Provisioning Software
13th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
Identity Management (IM) (29th)
 

Mindshare comparison

As of June 2025, in the User Provisioning Software category, the mindshare of BetterCloud is 0.3%, up from 0.3% compared to the previous year. The mindshare of IBM Security Identity Governance and Intelligence is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

PH
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Siraz Shaik - PeerSpot reviewer
Clear evaluation and life cycle management; service center could be more user friendly
Our primary use case is for publishing and our customer has somewhere between 3,000-4,000 users. We're partners with IBM and I work as a security consultant.  This solution has a very good dashboard and the documentation is also very good. Life cycle management and governance are also good…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"Self service center is not always easy to understand."
"The solution is a bit pricey for some regions."
 

Pricing and Cost Advice

Information not available
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Computer Software Company
13%
Government
12%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
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Earn 20 points
 

Also Known As

No data available
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
E.ON Global Commodities
Find out what your peers are saying about BetterCloud vs. IBM Security Identity Governance and Intelligence and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.