We performed a comparison between Barracuda Email Protection and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Since we have started using the solution, there have been fewer compromises."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"When we got the service, it included the email archiver with unlimited storage."
"The most valuable features are security and ease of use."
"The product is easy to deploy and maintain."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The solution is straightforward to set up."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"The initial setup is not overly complex."
"It is mostly stable."
"The email and the signature based protection is the most valuable feature."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The technical support is good."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"There's room for improvement regarding the time frame for retrieving emails."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"There is room for improvement with the UI."
"You should be able to deploy Defender for every subscription without the need to add servers."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The solution's reporting mechanism is a little poor and could be improved."
"The solution's graphical user interface (GUI) could be improved visually."
"Barracuda Essentials can improve by continually adding more features."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The policies are set up in Barracuda by default; we don't have any control over them."
"I would like to see better integration with other products."
"They could simplify the licensing and the pricing."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The patch management could improve in Trend Micro Email Security."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"Sometimes malicious email gets past the email gateway."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"The product must provide better customization features."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"The send box needs improvement to match other products."
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Barracuda Email Protection is ranked 15th in Email Security with 12 reviews while Trend Micro Email Security is ranked 8th in Email Security with 21 reviews. Barracuda Email Protection is rated 8.8, while Trend Micro Email Security is rated 8.0. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Mimecast Email Security, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway. See our Barracuda Email Protection vs. Trend Micro Email Security report.
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