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Barracuda Email Protection vs Microsoft Purview Customer Lockbox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Office 365 Protection
3rd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
Email Archiving (3rd), Email Security (6th), Security Incident Response (6th)
Microsoft Purview Customer ...
Ranking in Office 365 Protection
7th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Office 365 Protection category, the mindshare of Barracuda Email Protection is 14.6%, up from 12.2% compared to the previous year. The mindshare of Microsoft Purview Customer Lockbox is 2.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection Mindshare Distribution
ProductMindshare (%)
Barracuda Email Protection14.6%
Microsoft Purview Customer Lockbox2.9%
Other82.5%
Office 365 Protection
 

Featured Reviews

Xavie Simons - PeerSpot reviewer
Business Development Manager at Procter & Gamble
Improved email security has reduced spam, simplified encrypted mail, and strengthened user trust
The best features Barracuda Email Protection offers include good spam filtering and very good sandboxing of all links, as well as good encryption. It also has integrated logging for user management of their own spam. It has better filtering technology, so few are false positives as well, with excellent anti-spam engines and logging. It is extremely easy to install, configure, and set up, and there is excellent message tracking for folks that say they have not received an email they were expecting. Integrated logging and user management make my daily work easier because it is very easy to log in and to manage this tool, hence making it a very good tool for email protection. It also has excellent, easy-to-add designated users as site administrators, and it is competitively priced. It has a user-friendly portal, strong cloud-based features, and no additional maintenance cost, along with responsive support. Barracuda Email Protection has positively impacted my organization by handling encryption better than any other tool I have used before, which has increased our email protection significantly. Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails. It has been a great tool because we can handle email delays and delays on file scanning. When our partners are happy, we are very happy, and it has helped us have less time chasing bad emails. The fast implementation of encrypted mail keeps employees working with less interruption since they are happy, satisfied, and secure.
Mayeen Uddin - PeerSpot reviewer
Officer at SFIL
Dashboard functionality and data processing offer value with an easy setup
We are using Microsoft Purview Customer Lockbox for email access The most important feature is data processing. I like the dashboard and the undo or multi-call feature of Microsoft Purview Customer Lockbox. The pricing for personal users is not cost-effective. It feels expensive for individual…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"The investment in Barracuda Email Protection is quite good for us because we see the value of money on it, as we are saving a lot with Barracuda Email Protection, going from paying close to 300,000 to now sitting at 100,000."
"The most valuable feature is the gateway."
"The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy."
"The main benefits Barracuda Email Protection provides for us are saving time and money because we don't run into any kind of attack or disruption in the mail service that we may face, including ransomware attacks."
"Barracuda Email Protection has positively impacted our organization because we rely on it to stop spear-phishing and phishing overall, enabling us to conduct our business securely."
"The solution is straightforward to set up."
"I would rate the solution nine out of ten."
"The most important feature is data processing, and I like the dashboard and the undo or multi-call feature of Microsoft Purview Customer Lockbox."
"The most important feature is data processing."
 

Cons

"The email encryption could be improved."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The licensing and pricing need to be improved."
"Barracuda Email Protection can be improved by enhancing the reporting feature."
"Regarding the price, I find it pretty expensive. It is not even reasonable; it is pretty expensive because we are dealing with the South African market and our currency is not as powerful as the dollar."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"They could simplify the licensing and the pricing."
"The pricing for personal users is not cost-effective. It feels expensive for individual expenses."
 

Pricing and Cost Advice

"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"Barracuda licensing model is good."
"The price of Barracuda Essentials is better than some of the competing products."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"The price is similar to that of Microsoft 365."
"The product is expensive."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Manufacturing Company
11%
Computer Software Company
8%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise15
No data available
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
I would say the price for Barracuda Email Protection is very nice; the solution is not expensive.
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What needs improvement with Microsoft Purview Customer Lockbox?
The pricing for personal users is not cost-effective. It feels expensive for individual expenses.
What is your primary use case for Microsoft Purview Customer Lockbox?
We are using Microsoft Purview Customer Lockbox for email access.
 

Also Known As

Barracuda Essentials, Barracuda Forensics and Incident Response
No data available
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Information Not Available
Find out what your peers are saying about Proofpoint, Mimecast, Barracuda Networks and others in Office 365 Protection. Updated: October 2026.
920,223 professionals have used our research since 2012.