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Barracuda Email Protection vs Microsoft Purview Customer Lockbox comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Office 365 Protection
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Email Archiving (2nd), Email Security (15th)
Microsoft Purview Customer ...
Ranking in Office 365 Protection
7th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Office 365 Protection category, the mindshare of Barracuda Email Protection is 16.6%, down from 18.3% compared to the previous year. The mindshare of Microsoft Purview Customer Lockbox is 2.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
Mayeen Uddin - PeerSpot reviewer
Dashboard functionality and data processing offer value with an easy setup
We are using Microsoft Purview Customer Lockbox for email access The most important feature is data processing. I like the dashboard and the undo or multi-call feature of Microsoft Purview Customer Lockbox. The pricing for personal users is not cost-effective. It feels expensive for individual…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When we got the service, it included the email archiver with unlimited storage."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The solution is straightforward to set up."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"I would rate the solution nine out of ten."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."
"The most important feature is data processing."
 

Cons

"Barracuda Essentials can improve by continually adding more features."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."
"The product must enable bulk user management."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"I would like to see better integration with other products."
"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."
"The pricing for personal users is not cost-effective."
 

Pricing and Cost Advice

"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"The price is similar to that of Microsoft 365."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"The price of Barracuda Essentials is better than some of the competing products."
"Barracuda licensing model is good."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"The product is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Construction Company
8%
Manufacturing Company
7%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What needs improvement with Microsoft Purview Customer Lockbox?
The pricing for personal users is not cost-effective. It feels expensive for individual expenses.
What is your primary use case for Microsoft Purview Customer Lockbox?
We are using Microsoft Purview Customer Lockbox for email access.
 

Also Known As

Barracuda Essentials
No data available
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Information Not Available
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