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Microsoft Purview Customer Lockbox vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Customer ...
Ranking in Office 365 Protection
7th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Office 365 Protection
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Email Security (2nd), Security Awareness Training (2nd), Digital Risk Protection (3rd), Secure Email Gateway (SEG) (3rd)
 

Mindshare comparison

As of June 2025, in the Office 365 Protection category, the mindshare of Microsoft Purview Customer Lockbox is 2.1%, down from 2.2% compared to the previous year. The mindshare of Proofpoint Email Protection is 19.7%, up from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection
 

Featured Reviews

Mayeen Uddin - PeerSpot reviewer
Dashboard functionality and data processing offer value with an easy setup
We are using Microsoft Purview Customer Lockbox for email access The most important feature is data processing. I like the dashboard and the undo or multi-call feature of Microsoft Purview Customer Lockbox. The pricing for personal users is not cost-effective. It feels expensive for individual…
AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is data processing."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products."
"The solution scales well."
"It's very good at identifying threats."
"The archive feature is valuable."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"It's a mature product. It does a good job in detection."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
 

Cons

"The pricing for personal users is not cost-effective."
"The setup requires expertise. It needs someone with experience on managing it, and I would rate the implementation as needing someone experienced."
"It became very expensive due to the nature of local circumstances, and I may advise Proofpoint to adjust marketing solutions based on each country."
"The largest complaint that we hear from our customers is that there is no local support."
"The scalability can be improved, and the solution can be optimized."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"Proofpoint Email Protection is an expensive solution."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
 

Pricing and Cost Advice

Information not available
"We sell annual licenses for this solution."
"The solution is expensive."
"It is multiple times more expensive, which made it very much less attractive."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"Proofpoint Email Protection has comparable pricing."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The licensing is basically $8/user."
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856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
18%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Microsoft Purview Customer Lockbox?
The pricing for personal users is not cost-effective. It feels expensive for individual expenses.
What is your primary use case for Microsoft Purview Customer Lockbox?
We are using Microsoft Purview Customer Lockbox for email access.
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
In terms of improvement, the price could be better. Additionally, more security could be implemented.
 

Also Known As

No data available
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Sophos, Proofpoint, TitanHQ and others in Office 365 Protection. Updated: June 2025.
856,873 professionals have used our research since 2012.