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Barkly [EOL] vs BigFix comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Barkly [EOL]
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (29th), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MD
Senior System Administrator at a tech vendor with 11-50 employees
Has an easy to use interface but lacks features and customization options
The product could stand to be a bit more advanced. It's very simple. You don't have a lot of ability to customize properly. For example, it does not handle whitelisting properly. So, in general, it could offer more sophisticated control and more refined options to be able to customize it better. I would also like to see better version information in the changelog. The product doesn't tell you what's changed until it's too late. So, it would be nice to know what's changed between versions of the reports so you can see more easily what might cause a problem and what is probably innocuous.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"The stability of this product is very good."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface."
"The user interface of the solution is sophisticated and straightforward."
"Very easy to install and use."
"For a next-generation antivirus, this solution is pretty inexpensive."
"BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner, reduced help desk calls by 60-70%, empowered users with a self-service portal to fix their own problems, and helped us avoid compliance fines in the tens of thousands of dollars by enabling accurate software audits and license verification."
"For our clients, what was normally a full 30 days of work is now down to a couple of days to get the data in and actually get out and patch the thing."
"It's great if you're looking for an all-in-one inventory management, patch management and security tool."
"BigFix allows us to see the data and remediate those vulnerabilities quickly and easily."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"This solution is giving us the results that it's meant for."
 

Cons

"It'll help if customization was easier."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"The solution could improve by providing better integration with their own products and others."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"The technical support is not very good. I find the process difficult."
"The product could stand to be a bit more advanced. It's very simple."
"It lacks more sophisticated features and opportunity for customization."
"Technical support is getting better. About five years ago, it was horrible."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"IBM has not focused on the Web Reports capabilities."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
 

Pricing and Cost Advice

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"I don't recall what the cost was, but it wasn't really that expensive."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"The pricing is okay, although direct support can be expensive."
"The cost depends on your chosen license type, like Pro or other licenses."
"It has reasonable pricing for the use cases it provides to the company."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It is an inexpensive when compared to other next-generation products."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"We have a subscription-based contract with BigFix."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
No data available
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Tivoli Endpoint Manager
 

Interactive Demo

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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
TalkTalk, Monadnock Regional School District
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: April 2026.
893,221 professionals have used our research since 2012.