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Barkly [EOL] vs BigFix comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Barkly [EOL]
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
BigFix
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (23rd), Patch Management (8th), Unified Endpoint Management (UEM) (11th), Autonomous Endpoint Management (6th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MD
Senior System Administrator at a tech vendor with 11-50 employees
Has an easy to use interface but lacks features and customization options
The product could stand to be a bit more advanced. It's very simple. You don't have a lot of ability to customize properly. For example, it does not handle whitelisting properly. So, in general, it could offer more sophisticated control and more refined options to be able to customize it better. I would also like to see better version information in the changelog. The product doesn't tell you what's changed until it's too late. So, it would be nice to know what's changed between versions of the reports so you can see more easily what might cause a problem and what is probably innocuous.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"The initial setup isn't too bad."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Palo Alto is the best security solution in the market."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"I have found the solution to be very easy in respect of the integration and configurable."
"Very easy to install and use."
"For a next-generation antivirus, this solution is pretty inexpensive."
"It is a one-stop tool that allows you to do everything; it supports reporting, vulnerability management, patch management, and configuration, and all things can be done in one tool."
"Due to the automation, we've been able to prevent a lot of human errors with BigFix so it's reduced our help desk calls by 50%."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"Now, the process is centrally controlled, reported, and has an independently formed location (also over Internet)."
"All the vendor patches are synchronized automatically, which is something you don't find in other tools."
"BigFix has helped us to compress our patch cycles, reducing the work from thirty to forty people to just one to two people while also improving central patching and software spend through better data."
"I like the overall usage of it; it's easy to use, gives you great visibility into your environment, allows customization of your reports, and offers a community of users from whom you can pull experience and knowledge, which is one of the main advantages of using BigFix."
"It covers multiple operating systems and helps with patch management."
 

Cons

"As an improvement, I would like to see enhanced connection speeds."
"Cortex XDR could be improved with more GUI features."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"We would also like to have advanced tech protection and email scanning."
"The solution could improve by providing better integration with their own products and others."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"Based on our experience so far, its implementation is quite complex."
"It lacks more sophisticated features and opportunity for customization."
"The product could stand to be a bit more advanced. It's very simple."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"The self-service application seems to need some work to replace the client UI."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The solution needs to improve console speed. I would like to see one console that does everything. It doesn't need to have a big client console."
"We have had scalability issues because we bend the laws of the physics for the tool."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"Technical support is getting better. About five years ago, it was horrible."
 

Pricing and Cost Advice

"It has a yearly renewal."
"Cortex XDR's pricing is ok."
"The pricing is okay, although direct support can be expensive."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It's about $55 per license on a yearly basis."
"The pricing is a little high. It is per user per year."
"Our customers have expressed that the price is high."
"The cost depends on your chosen license type, like Pro or other licenses."
"It is an inexpensive when compared to other next-generation products."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The cost is slightly high."
"Its price is very reasonable."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
No data available
Financial Services Firm
13%
Outsourcing Company
9%
Manufacturing Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Tivoli Endpoint Manager
 

Interactive Demo

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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
TalkTalk, Monadnock Regional School District
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: September 2026.
913,683 professionals have used our research since 2012.