Bacula Enterprise vs MSP360 Backup comparison

Bacula Systems and MSP360 are both solutions in the Backup and Recovery category. Bacula Systems is ranked #25 with an average rating of 10.0, while MSP360 is ranked #56 with an average rating of 7.0. Bacula Systems holds a 1.0% mindshare in BRS, compared to MSP360’s 0.4% mindshare. Additionally, 90% of Bacula Systems users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Bacula Enterprise

Read 10 Bacula Enterprise reviews

1,044 Views
904 Comparison Views

90% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

829 Views
639 Comparison Views

100% willing to recommend

Bacula Enterprise

MSP360 Backup

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Bacula Enterprise and MSP360 Backup are robust backup solutions targeting enterprise needs. Bacula Enterprise seems to have the upper hand in pricing and support, while MSP360 Backup is favored for its intuitive configuration and broader integration support.

Features: Bacula Enterprise is praised for its flexibility, scalability, and broad platform support. MSP360 Backup is recognized for its ease of use, multiple storage options, and advanced integration capabilities.

Room for Improvement: Users of Bacula Enterprise indicate it could benefit from improved reporting and a more straightforward configuration process. MSP360 Backup users suggest enhancements in the performance and consistency of backups.

Ease of Deployment and Customer Service: Bacula Enterprise's deployment is seen as complex but highly customizable, and its customer service receives positive feedback for being responsive. MSP360 Backup deployment is straightforward, catering well to less technical users, and offers efficient customer service.

Pricing and ROI: Bacula Enterprise is often reviewed as cost-effective with a good long-term ROI, though the setup can be resource-intensive. MSP360 Backup is considered pricier but justified by its broad feature set and fast setup time.

To learn more, read our detailed Bacula Enterprise vs. MSP360 Backup Report (Updated: April 2025).

Buyer's Guide

Bacula Enterprise vs. MSP360 Backup

April 2025

Download the complete report

Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bacula Enterprise

Ranking in Backup and Recovery

25th

Ranking in Cloud Backup

18th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

56th

Ranking in Cloud Backup

44th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (27th), MSP Backup (3rd)

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Bacula Enterprise is 1.0%, up from 0.5% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Davilson Aguiar

Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação

Very cost-effective and well organized with good compression

It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"Bacula is very solid, very stable, and very scalable."

"Bacula is pretty stable."

"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."

"The solution has extensive documentation and a very active community."

"It can be used in virtually any environment we have onsite."

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"It brought many advantages - such as the learning curve being very light."

"General ease of use and performance of the Windows version is the most valuable feature."

"Technical support is very good."

"The solution is easy to access and handles things efficiently."

"The initial setup is very easy. It's not overly complex."

"The most valuable feature of MSP360 Backup is its reliability."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is simple to use and easy to configure."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

More MSP360 Backup pros

Cons

"It could improve its interface or offer a specific screen for the manager of the company."

"Many features have been converted to commercial licensing, which restricts their availability."

"A more user-friendly interface (GUI) can be developed."

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"The initial setup could be a bit easier."

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"We would like to see an improvement in the functionality of the GUI."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

More MSP360 Backup cons

Pricing and Cost Advice

"This is an open-source solution."

"We have a perpetual license."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

850,028 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

20%

University

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

Bareos vs Bacula Enterprise

Compared 51% of the time

UrBackup vs Bacula Enterprise

Compared 17% of the time

Veeam Data Platform vs Bacula Enterprise

Compared 13% of the time

Dell PowerProtect DD (Data Domain) vs Bacula Enterprise

Compared 4% of the time

QNAP Backup Solution vs Bacula Enterprise

Compared 3% of the time

More Bacula Enterprise Competitors

Acronis Cyber Protect vs MSP360 Backup

Compared 29% of the time

Veeam Data Platform vs MSP360 Backup

Compared 22% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 15% of the time

NinjaOne vs MSP360 Backup

Compared 14% of the time

Comet Backup vs MSP360 Backup

Compared 11% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Backup and Recovery

April 2025

Download Bacula Enterprise product report

Buyer's Guide

MSP360 Backup

April 2025

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.

Bacula Systems

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

StratX

Buyer's Guide

Bacula Enterprise vs. MSP360 Backup

April 2025

Free Report: Bacula Enterprise vs. MSP360 Backup

Find out what your peers are saying about Bacula Enterprise vs. MSP360 Backup and other solutions. Updated: April 2025.

DOWNLOAD NOW

850,028 professionals have used our research since 2012.

See our Bacula Enterprise vs. MSP360 Backup report.

See our list of best Backup and Recovery vendors and best Cloud Backup vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.