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Bacula Enterprise vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bacula Enterprise
Ranking in Backup and Recovery
27th
Ranking in Cloud Backup
19th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
41st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Bacula Enterprise is 1.0%, down from 1.0% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Bacula Enterprise1.0%
MSP360 Backup1.1%
Other97.9%
Backup and Recovery
 

Featured Reviews

GiovanniRamirez - PeerSpot reviewer
Senior IT Consultant at Xerif
Solid backup tool with good scalability
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bacula Enterprise, so far, has never let us down with their service and support."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"We have been using it for several years and we are very satisfied with how easy it is to configure and set up and run backups."
"Bacula is pretty stable."
"Bacula is very solid, very stable, and very scalable."
"It can be used in virtually any environment we have onsite."
"The support is outstanding and world-class."
"The solution has had a tremendous impact on our public company, as we are now cost-effective and even better on performance with our restorations."
"The solution is easy to access and handles things efficiently."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is simple to use and easy to configure."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
 

Cons

"The initial setup could be a bit easier."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"We would like to see an improvement in the functionality of the GUI."
"A more user-friendly interface (GUI) can be developed."
"It could improve its interface or offer a specific screen for the manager of the company."
"Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"Many features have been converted to commercial licensing, which restricts their availability."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The graphics are looking a bit old and should be updated."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution's pricing is very high."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
 

Pricing and Cost Advice

"We have a perpetual license."
"This is an open-source solution."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
University
8%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
StratX
Find out what your peers are saying about Bacula Enterprise vs. MSP360 Backup and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.