Bacula Enterprise vs MSP360 Backup comparison

Bacula Systems and MSP360 are both solutions in the Backup and Recovery category. Bacula Systems is ranked #24 with an average rating of 10.0, while MSP360 is ranked #58. Bacula Systems holds a 1.1% mindshare in BRS, compared to MSP360’s 0.9% mindshare. Additionally, 90% of Bacula Systems users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Bacula Enterprise

Read 10 Bacula Enterprise reviews

3,340 Views
1,904 Comparison Views

90% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
1,569 Comparison Views

100% willing to recommend

Bacula Enterprise

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Bacula Enterprise and MSP360 Backup are robust backup solutions targeting enterprise needs. Bacula Enterprise seems to have the upper hand in pricing and support, while MSP360 Backup is favored for its intuitive configuration and broader integration support.

Features: Bacula Enterprise is praised for its flexibility, scalability, and broad platform support. MSP360 Backup is recognized for its ease of use, multiple storage options, and advanced integration capabilities.

Room for Improvement: Users of Bacula Enterprise indicate it could benefit from improved reporting and a more straightforward configuration process. MSP360 Backup users suggest enhancements in the performance and consistency of backups.

Ease of Deployment and Customer Service: Bacula Enterprise's deployment is seen as complex but highly customizable, and its customer service receives positive feedback for being responsive. MSP360 Backup deployment is straightforward, catering well to less technical users, and offers efficient customer service.

Pricing and ROI: Bacula Enterprise is often reviewed as cost-effective with a good long-term ROI, though the setup can be resource-intensive. MSP360 Backup is considered pricier but justified by its broad feature set and fast setup time.

To learn more, read our detailed Bacula Enterprise vs. MSP360 Backup Report (Updated: March 2026).

Buyer's Guide

Bacula Enterprise vs. MSP360 Backup

March 2026

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bacula Enterprise

Ranking in Backup and Recovery

24th

Ranking in Cloud Backup

16th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

58th

Ranking in Cloud Backup

47th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (33rd), MSP Backup (7th)

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Bacula Enterprise is 1.1%, up from 0.8% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Bacula Enterprise	1.1%
MSP360 Backup	0.9%
Other	98.0%

Backup and Recovery

Featured Reviews

Davilson Aguiar

Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação

Very cost-effective and well organized with good compression

It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It brought many advantages - such as the learning curve being very light."

"The solution has extensive documentation and a very active community."

"Bacula is very solid, very stable, and very scalable."

"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"Bacula is pretty stable."

"It can be used in virtually any environment we have onsite."

"It has allowed me to implement a cost effective, highly configurable solution."

"General ease of use and performance of the Windows version is the most valuable feature."

"Technical support is very good."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is easy to access and handles things efficiently."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

More MSP360 Backup pros

Cons

"A more user-friendly interface (GUI) can be developed."

"Many features have been converted to commercial licensing, which restricts their availability."

"The initial setup could be a bit easier."

"We would like to see an improvement in the functionality of the GUI."

"It could improve its interface or offer a specific screen for the manager of the company."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The interface could use some updating."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The product could be more user-friendly."

More MSP360 Backup cons

Pricing and Cost Advice

"This is an open-source solution."

"We have a perpetual license."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

University

Financial Services Firm

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...

See all answers

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Product Reports

Buyer's Guide

Backup and Recovery

February 2026

Download Bacula Enterprise product report

Buyer's Guide

MSP360 Backup

March 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.

Bacula Systems

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

StratX

Buyer's Guide

Bacula Enterprise vs. MSP360 Backup

March 2026

Free Report: Bacula Enterprise vs. MSP360 Backup

Find out what your peers are saying about Bacula Enterprise vs. MSP360 Backup and other solutions. Updated: March 2026.

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