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Azure Files vs Box - Intelligent Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Files
Ranking in Cloud Storage
17th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
2
Ranking in other categories
File and Object Storage (24th)
Box - Intelligent Content M...
Ranking in Cloud Storage
10th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
Enterprise Content Management (10th), Digital Asset Management (4th), Document Management Software (5th), Content Collaboration Platforms (8th)
 

Featured Reviews

Yogesh Autade - PeerSpot reviewer
Senior Security Engineer at Softcell Technologies Limited
Centralized file sharing has improved security and compliance but still needs better analytics
From our experience, Azure Files could be improved with more granular performance visibility, simpler troubleshooting tools, and enhanced reporting around file shares, uses, and access patterns. We would also prefer more streamlined management for large-scale development deployments, better monitoring of SMB and NFS performance issues, and deeper integration of storage analytics to help identify bottlenecks and optimize cost efficiency. Another area where Azure Files could improve is the administrative experience for hybrid environments. More intuitive troubleshooting for authentication, SMB connectivity, and synchronization-related issues would help reduce operational efforts. Enhanced reporting, proactive recommendations, and clearer root cause analysis and diagnostics would also be valuable for storage and infrastructure teams managing large deployments.
Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If we need to migrate data, Azure Files allows a seamless data migration."
"We see a clear return on investment with Azure Files, primarily through reduced infrastructure management effort and improved operational efficiency."
"It is a very user-friendly product."
"For basic file storage and a little collaboration, the product is fine."
"Box is very user-friendly; more so than SharePoint."
"The interface is very good."
"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"The solution is scalable."
"The system's performance is impressive, and file sharing is notably straightforward."
"Being able to securely invite, share folders, do version control, and comment on files so quickly and easily without using unsecure large email attachments is a major productivity gain."
 

Cons

"From our experience, Azure Files could be improved with more granular performance visibility, simpler troubleshooting tools, and enhanced reporting around file shares, uses, and access patterns."
"I think if Azure Files could integrate migration using Storage Mover, that would be an improvement."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"Collaborative editing was challenging if multiple people were in a document at once."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"Technical support has some room for improvement, but nothing insurmountable."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The upload speed needs improvement."
"I find their API to be quite complex and it could be more straightforward."
 

Pricing and Cost Advice

Information not available
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"Better sign a full year's contract to get a discount."
"I believe Box is cheaper than SharePoint."
"My organization pays for the license."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
 

Questions from the Community

What needs improvement with Azure Files?
From our experience, Azure Files could be improved with more granular performance visibility, simpler troubleshooting tools, and enhanced reporting around file shares, uses, and access patterns. We...
What is your primary use case for Azure Files?
Our primary use case for Azure Files is centralized file sharing, application data storage, and replacing traditional on-premises file servers with cloud-based SMB and NFS shares. From an infrastru...
What advice do you have for others considering Azure Files?
I would recommend this product without hesitation. I would also recommend starting with a pilot workload to validate SMB, NFS performance, and user access patterns. I recommend using Active Directo...
What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
 

Overview

 

Sample Customers

Information Not Available
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Azure Files vs. Box - Intelligent Content Management and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.