Azure Backup vs MSP360 Backup comparison

Microsoft and MSP360 are both solutions in the Backup and Recovery category. Microsoft is ranked #19 with an average rating of 8.0, while MSP360 is ranked #57. Microsoft holds a 1.2% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 92% of Microsoft users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Azure Backup

Read 60 Azure Backup reviews

6,142 Views
5,896 Comparison Views

92% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

4,923 Views
3,003 Comparison Views

100% willing to recommend

Azure Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and Azure Backup compete in the cloud backup solutions category. Azure Backup has an upper hand due to its robust features and long-term value, while MSP360 is more favorable in terms of pricing and support.

Features: MSP360 Backup users value its simplicity, flexibility in handling various backup tasks, and affordability. Azure Backup is praised for its integration with other Microsoft services, robust security, and automated features. Azure Backup stands out for its higher level of integration and automation.

Room for Improvement: MSP360 Backup users cite the need for a more intuitive interface, enhanced customer support, and better documentation. Azure Backup users mention the desire for improved usability, more streamlined setup processes, and enriched documentation. Both products could benefit from enhancements in user-friendliness.

Ease of Deployment and Customer Service: MSP360 Backup is reported by users to have an easier deployment process and responsive customer service. Azure Backup may require a more complex setup but benefits from extensive support and resources from Microsoft. MSP360 Backup is easier to deploy, but Azure Backup provides more extensive support.

Pricing and ROI: MSP360 Backup is cited by users as being cost-effective with quick ROI. Azure Backup is perceived as more expensive but its extensive features provide significant long-term value. MSP360 Backup is more budget-friendly with faster returns, while Azure Backup offers greater overall value through its extensive features.

To learn more, read our detailed Azure Backup vs. MSP360 Backup Report (Updated: June 2026).

Buyer's Guide

Azure Backup vs. MSP360 Backup

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Backup

Ranking in Backup and Recovery

19th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

57th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (44th), Disaster Recovery (DR) Software (32nd), MSP Backup (6th)

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of Azure Backup is 1.2%, down from 3.1% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Azure Backup	1.2%
MSP360 Backup	1.1%
Other	97.7%

Backup and Recovery

Featured Reviews

Sanjay Sahu

Project Manager at Capgemini

Has supported secure data storage with incremental backups and centralized monitoring

Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution helped us use R2 RBO to back up frequently."

"Azure Backup is easy to manage from a single dashboard."

"The feature I find most effective in Azure Backup is the high-level restore."

"The best aspect of the solution is its backup functionality."

"You have the flexibility to encrypt your backups and choose the storage capacity you're comfortable paying for."

"The MARS agent makes it easy to use."

"The product is cost-effective compared to other vendors."

"From a day-to-day operation perspective, the installation and configuration of the Azure Backup and the backup timing are great."

More Azure Backup pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"I would recommend the solution; it's a very trustworthy solution."

"The solution is easy to access and handles things efficiently."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pros

Cons

"The monitoring and tagging features could be improved. I would like to see more functionality in regards to the mapping."

"We faced some issues synchronizing the information in Azure when the storage was changed."

"Azure sometimes provides reliable recovery that can be slow for large-scale scenarios."

"Maybe they could improve the fees. The cost is a bit high."

"It would be beneficial to receive alert messages if something isn't configured correctly, for instance, if service principal names are missing, a message could prompt you to set them up."

"I would like to see better integration with more products, and more services."

"Azure Backup's licensing model is very challenging because it doesn't give a clear picture."

"My company faces a lot of difficulties in restoring any encrypted VM backup."

More Azure Backup cons

"The restore time could improve. When we had an issue the restore time was lengthy."

"The graphics are looking a bit old and should be updated."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

More MSP360 Backup cons

Pricing and Cost Advice

"Price-wise, it's similar to AWS."

"Azure Backup is a product that is priced at a cheap rate, and it is a great tool."

"The pricing of this solution is good, and it is one of the easiest things that you can sell Azure with."

"It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."

"The product is not expensive."

"The pricing of the solution does not depend on the service itself but rather on the minimum data volume encountered. This pricing approach seems reasonable and is on par with other competitors in the market. It is a good solution for on-premise needs because it is more cost-effective. When evaluating the overall financial expenditure, including operational costs and the impact on the IT team, Azure Backup is a favorable choice."

"Support payment works by the level of partnership and the number of shares."

"The product is neither too expensive nor too cheap."

More Azure Backup pricing and cost advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Construction Company

11%

Manufacturing Company

Computer Software Company

Construction Company

15%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	12
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?

Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...

See all answers

What is your experience regarding pricing and costs for Azure Backup?

The pricing of Azure Backup is fine; it is a low-cost solution.

See all answers

What needs improvement with Azure Backup?

Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and...

See all answers

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Compared 5% of the time

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Compared 4% of the time

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Compared 3% of the time

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Compared 3% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Azure Backup

June 2026

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Buyer's Guide

MSP360 Backup

June 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Azure Backup provides efficient data protection with features like fast recovery and encryption. It integrates seamlessly with Azure services, offering scalable, secure storage solutions. Users benefit from straightforward configurations and flexible retention, although improvements in hybrid integration are needed.

Azure Backup stands out with its comprehensive data protection capabilities, including features such as incremental backups and geo-replication. It ensures consistent security and performance through its scalability and redundancy. Users find the platform cost-effective and appreciate its seamless integration with Azure services. While Azure Backup excels in many areas, such as ease of use and robust monitoring, challenges persist in hybrid environment integration and application-level backups.

What key features does Azure Backup offer?

Ease of use: Features straightforward configuration and incremental backups.
Fast recovery: Supports rapid data restoration with geo-replication.
Advanced protection: Provides encryption and flexible retention options for data security.
Seamless integration: Works well with Azure services for a unified experience.
User-friendly management: Offers robust monitoring and reporting tools.

What advantages should users expect from Azure Backup?

Cost-effectiveness: Provides affordable data protection solutions.
Scalability: Ensures consistent performance with cloud scalability.
Security: Enhances data security with advanced encryption features.
Efficiency: Simplifies backup processes with efficient scheduling.

Azure Backup is widely used in sectors requiring robust data protection, such as financial services, healthcare, and government. It is ideal for organizations looking to back up virtual machines, manage disaster recovery, or support cloud migrations. Its adaptability allows businesses to safeguard SAP workloads and SQL databases efficiently.

Microsoft

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction

StratX

Buyer's Guide

Azure Backup vs. MSP360 Backup

June 2026

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