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Mule ESB vs SEEBURGER Business Integration Suite comparison

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Buyer's Guide
ESB (Enterprise Service Bus)
July 2022
Find out what your peers are saying about Software AG, MuleSoft, IBM and others in ESB (Enterprise Service Bus) . Updated: July 2022.
620,319 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easily deployable and manageable. It has microservices-based architecture, which means that you can deploy the solution based on your needs, and you can manage the solution very easily.""It was pretty fast to develop APIs on this platform, which is something I liked about it. So, the time to value was pretty good.""The solution has a good graphical interface.""This tool has exceptional API management and integration connectors in addition to multiple out of the box connectors.""I like that Mule ESB provides fast and good technical support.""The solution offers multiple deployment options.""Mule ESB has a user-friendly design, and everything is in one place. The API and architecture are popular right now. Also, MuleSoft has a large and supportive online community.""It's open source, and there are a lot of community resources. Mule ESB makes it easy to connect to other software applications."

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"We haven't had any issues with scaling.""With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works.""SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them.""We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document.""One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned pattern, combined with a very modern pattern. There are no limitations in terms of combining components because all the components simply fit together.""The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone.""SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product.""The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine."

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Cons
"Lacking some connectors that could be included.""The current version will not be supported for much longer.""Mule ESB could be more user-friendly. I think users must learn about the architecture before they start coding. The price could be better. In the next release, I would like to see an EDIFACT integration.""In an upcoming release, I would like to see more additional concept for exception handling, batch processing, and increased integration with other application.""The price of Mule ESB could improve.""Mule ESB isn't as secure as IBM. Financial companies go with IBM for that reason.""In the next release, I would like to see improvement in the generator for the DataWeave language so that it's a little more graphic.""There are some features on the commercial version of the solution that would be great if they were on the community version. Additionally, if they added more authorization features it would be helpful."

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"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month.""In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me.""Java is very old technology and they should move away from it, to anything that's better.""They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.""We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process.""A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps.""We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system.""The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."

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Pricing and Cost Advice
  • "The licensing is yearly, and there are additional fees for services."
  • "This product is cheaper than some offered by other vendors, although there is a problem because you have to pay for some third-party adapters."
  • "Most of the challenges that I had with this solution were for smaller customers. There is not a good licensing model or pricing model. It is more expensive than other solutions, and that's the downside of MuleSoft. I had to be creative to be able to sell it to the business, but we did. This is something they have to work on because for large companies, it's affordable, but for small and medium businesses, it's very hard to sell."
  • "This product is expensive, but it does offer value for money."
  • "I think the price is very high. If you use TIBCO BW, the license is for the CPU usage, then the IPS, and support. I also think the license for the product is a one-time expense."
  • "The price of the Mule ESB commercial version is expensive. However, they have a free community version."
  • "Mule ESB is a costly solution. We pay approximately $80,000 annually for the system. The cost of the number of instances, annual subscription, and cloud hosting services are expensive."
  • More Mule ESB Pricing and Cost Advice →

  • "On an annual basis, our support costs, which are based on the licensing, are about £120,000."
  • "Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."
  • "I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
  • "The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
  • "They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."
  • "They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
  • "I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."
  • "We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
  • More SEEBURGER Business Integration Suite Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I was previously part of the Oracle SOA/OSB development team. In my current capacity I architected solutions using MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes and on PCE/RTF on… more »
    Top Answer:Our team ran a comparison of IBM’s Integration Bus vs. Mule ESB in order to determine what sort of ESB software was the best fit for our organization. Ultimately we decided to choose IBM Integration… more »
    Top Answer:Mule ESB has a user-friendly design, and everything is in one place. The API and architecture are popular right now. Also, MuleSoft has a large and supportive online community.
    Top Answer:I'm not familiar with the exact cost of the solution. I can't speak to how much we pay. That said, it's my understanding that it is reasonably priced. I'd rate it four out of five.
    Top Answer:At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are… more »
    Ranking
    Views
    15,349
    Comparisons
    12,288
    Reviews
    20
    Average Words per Review
    394
    Rating
    8.3
    Views
    6,965
    Comparisons
    3,616
    Reviews
    11
    Average Words per Review
    2,326
    Rating
    9.0
    Comparisons
    Also Known As
    SEEBURGER BIS
    Learn More
    Overview
    For companies looking to modernize and unlock the value of existing on-premises systems and applications, an enterprise service bus (ESB) architecture serves as a critical foundation layer for SOA. When deployed as an ESB, the Mule runtime engine of Anypoint Platform combines the power of data and application integration across legacy systems and SaaS applications, with a seamless path to the other capabilities of Anypoint Platform and the full power of API-led connectivity.

    With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.

    SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.

    Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.

    Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.

    Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.

    Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.

    Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.

    Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.

    Offer
    Learn more about Mule ESB
    Learn more about SEEBURGER Business Integration Suite
    Sample Customers
    Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
    Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Financial Services Firm30%
    Healthcare Company10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider14%
    Financial Services Firm9%
    Energy/Utilities Company7%
    REVIEWERS
    Manufacturing Company23%
    Retailer23%
    Transportation Company16%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Computer Software Company37%
    Comms Service Provider10%
    Financial Services Firm7%
    Government5%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise8%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise14%
    Large Enterprise72%
    REVIEWERS
    Midsize Enterprise14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise18%
    Large Enterprise60%
    Buyer's Guide
    ESB (Enterprise Service Bus)
    July 2022
    Find out what your peers are saying about Software AG, MuleSoft, IBM and others in ESB (Enterprise Service Bus) . Updated: July 2022.
    620,319 professionals have used our research since 2012.

    Mule ESB is ranked 2nd in ESB (Enterprise Service Bus) with 20 reviews while SEEBURGER Business Integration Suite is ranked 2nd in Business-to-Business Middleware with 10 reviews. Mule ESB is rated 8.2, while SEEBURGER Business Integration Suite is rated 9.0. The top reviewer of Mule ESB writes "Scaled easily, had good ROI and time to value, and didn't require taking care of the infrastructure". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "You can string as many different activities together in your workflows as you want". Mule ESB is most compared with IBM Integration Bus, webMethods Integration Server, Oracle Service Bus, TIBCO ActiveMatrix Service Bus and WSO2 Enterprise Integrator, whereas SEEBURGER Business Integration Suite is most compared with IBM B2B Integrator, SAP Process Orchestration, IBM Sterling B2B Integration Services, Mule Anypoint Platform and webMethods Integration Server.

    We monitor all ESB (Enterprise Service Bus) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.