We performed a comparison between Axiad Cloud and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated."
"The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it."
"What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space."
"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."
"It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"The access certification feature is valuable."
"IdentityIQ's best features are the hassle-free user experience and security."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"Has a great certification module with intuitive options."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada."
"I would like a more modern look to the portal."
"I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions."
"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant."
"We have had a lot of service breaks because of the lack of support."
"We faced some issues while integrating the solution with a third-party tool."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"Scalability is hard, especially when you are doing it in real time."
"They should lower the price and technical support should be better."
"I would like to see more Cloud management from this product."
"SailPoint IdentityIQ could be cheaper."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
Axiad Cloud is ranked 10th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 6 reviews while SailPoint IdentityIQ is ranked 4th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 60 reviews. Axiad Cloud is rated 9.6, while SailPoint IdentityIQ is rated 8.2. The top reviewer of Axiad Cloud writes "Native solution built into OS, so we don't worry about compatibility issues when Microsoft or the vendor runs an update". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". Axiad Cloud is most compared with Okta Workforce Identity, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Okta Workforce Identity. See our Axiad Cloud vs. SailPoint IdentityIQ report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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