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Axiad Conductor vs Cisco Duo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Axiad Conductor reduces help desk interactions by 35%, saves labor hours, and cuts user costs by up to 15%.
Sentiment score
7.7
Cisco Duo enhances security and adaptability, reducing costs and downtime, benefiting remote work and boosting employee morale.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
 

Customer Service

Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
7.5
Cisco Duo's support is praised for responsiveness and knowledge but critiqued for delays without service agreements and contact difficulties.
However, the response time could be faster.
I find Cisco's technical support to be good but not excellent.
 

Scalability Issues

Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
8.0
Cisco Duo's cloud-based design enables seamless scalability and integration, making it ideal for various organizational sizes and requirements.
I believe Cisco Duo is very scalable because it is cloud-based.
 

Stability Issues

Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
8.5
Cisco Duo is praised for stability, seamless integration, proactive support, with most users rating its reliability highly.
 

Room For Improvement

Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
Cisco Duo users seek improvements in telephony, integration, user experience, device management, customization, pricing, licensing, and technical support.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
Cisco Duo is a modern product that does not support older applications, lacking backward compatibility.
 

Setup Cost

Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
Cisco Duo provides flexible, user-based pricing suitable for any business, with additional costs for premium support and benefits from initial free trials.
The approximate cost is around eighty dollars per user.
I find the pricing of Cisco Duo to be reasonable.
The setup cost is reasonable, estimated at around six euros per month.
 

Valuable Features

Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
Cisco Duo provides seamless integration, robust security, and ease of use, enhancing operational efficiency and user experience for hybrid environments.
This setup makes it scalable, as the deployment section is in the cloud, allowing the installation of agents according to needs.
The client VPN and multi-factor authentication (MFA) features are the most useful.
 

Categories and Ranking

Axiad Conductor
Ranking in Authentication Systems
12th
Ranking in Multi-Factor Authentication (MFA)
5th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Privileged Access Management (PAM) (15th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (14th), Passwordless Authentication (4th)
Cisco Duo
Ranking in Authentication Systems
2nd
Ranking in Multi-Factor Authentication (MFA)
1st
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
61
Ranking in other categories
Single Sign-On (SSO) (2nd), ZTNA as a Service (6th), Cisco Security Portfolio (6th)
 

Mindshare comparison

As of May 2025, in the Authentication Systems category, the mindshare of Axiad Conductor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Cisco Duo is 9.7%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Eric Brown - PeerSpot reviewer
The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform
The most valuable feature is the overhead management of the platform. There is less for my team to worry about. The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform. We just consume the service and work with them to refine it, making it even more valuable. Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization. One of our requirements to continue some of our contracts is to have multi-factor authentication across all devices accessing the network. It is extremely easy to enroll a user with “One Click Issuance”. I have had very few calls to the service desk regarding enrollment. It takes a couple of minutes to enroll a user with "One Click Issuance". Deploying and managing authenticators is very easy, either done by a mobile application or enrollment of an OTP token. It is very simple. This is important to my userbase, which makes it important to me. Functionality-wise, it is pretty solid.
RyanDeppe - PeerSpot reviewer
Helps reduce the risk of a breach and is easy to deploy and onboard
For our customers, Duo Security is a significant advantage because it provides them with a straightforward method to implement MFA across their entire environment. Moreover, once we delve into the more advanced features of Duo Security, it enables us as a partner to engage in ongoing discussions regarding security strategies with our customers. Initially, we may only introduce them to MFA during the onboarding process. However, as their security strategy evolves, we can leverage Duo to perform additional tasks such as risk-based assessments and deployments, thereby assisting in the development of their security measures. Duo Security helps secure our infrastructure. It serves as our gateway layer of protection, allowing us to understand who is logging in and why. We conduct risk-based assessments on each user to determine whether their actions are appropriate or not. Duo Security is not a comprehensive security solution, but it is undoubtedly a crucial component, a critical layer of security. This aspect resonates with our customers consistently. Their ability to reduce the risk of a breach is of utmost importance. It serves as the primary line of defense. Currently, credential gathering and leaks are widespread in the market. By implementing an MFA solution like Duo Security, we can effectively prevent these issues. When we put a stop to credential harvesting, it becomes much harder for attackers to infiltrate and navigate our network. Therefore, Duo Security acts as an excellent first line of defense. User authentication and device verification are the methods through which we envision our customers navigating in order to prevent identity-based attacks. Initially, when we employ Duo Security, it is a straightforward implementation of multi-factor authentication. As we progress, we enhance security measures by incorporating device risk assessment and potentially even regional assessment. This includes considerations such as whether the login is being attempted from a specific IP address. These gradual enhancements contribute to the establishment of an additional layer of protection. Thus, it is not necessary to implement a completely disruptive strategy right from the start. Instead, it is possible to gradually adopt and integrate this approach, following a crawl, walk, or run methodology. The Duo Security self-service portal helps free up our customers' IT staff time, allowing them to focus on other projects. As a Cisco partner, we have received feedback from our customers that the portal is highly interactive, enabling them to easily navigate and resolve issues. After setting up their Duo environment, we rarely receive callbacks for assistance, as the portal is intuitive and empowers users to handle everything they need on their own. The appealing aspect of Duo Security is its ability to establish trust for every access request, regardless of its origin. It is a cloud-based solution with excellent API integrations. It doesn't matter where or how a user logs in; Duo will be there to protect the user, whether it's through MFA, risk assessment, or similar methods. It is extremely beneficial to our customers that Duo Security considers all resources as external. Our customers frequently inquire about a zero-trust model, and this is a key component of it. Unfortunately, I would love to say that there is a simple solution for zero trust where we can just deploy this solution and be done with it. But that's not the case. It requires a layered approach, and that's what we convey to our customers. Duo Security is definitely a part of that. Duo Security has helped improve our customers' cybersecurity resilience. Internally, it protects our users from accessing sales operations-based environments. Additionally, our customers use it regularly to protect business-critical applications.
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Government
12%
Manufacturing Company
9%
University
8%
Computer Software Company
24%
Manufacturing Company
8%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Axiad Cloud?
The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the up...
What is your primary use case for Axiad Cloud?
Our use case is credential management for one of the business units. Axiad provides credential management for those users, including the creation of new credentials and life cycle management of the...
What advice do you have for others considering Axiad Cloud?
You have to understand the number of users and the number of devices that are going to use the solution. I'm saying that because of my experience with the licensing part. That's my one gripe. If yo...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
 

Also Known As

Axiad Cloud
Duo Security
 

Overview

Find out what your peers are saying about Axiad Conductor vs. Cisco Duo and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.