AWS X-Ray vs OpenText Business Process Monitoring comparison

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Amazon Web Services (AWS) Logo
7,074 views|6,293 comparisons
100% willing to recommend
OpenText Logo
479 views|393 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AWS X-Ray and OpenText Business Process Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
769,065 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration.""The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints.""The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray.""It is a very scalable solution.""The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government.""AWS X-Ray is a strong solution and has a smooth integration process."

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"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed.""The stability has been very good over the years."

More OpenText Business Process Monitoring Pros →

Cons
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray.""Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better.""If you have a small team, it's probably overkill.""I do not have any notes in terms of improvements.""The user interface is sometimes kind of confusing to understand. It's not very user-friendly.""They can improve how traces are sent to other providers."

More AWS X-Ray Cons →

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less.""The solution should offer better integration with other tools from a service management perspective."

More OpenText Business Process Monitoring Cons →

Pricing and Cost Advice
  • "The pricing for AWS X-Ray is a six out of ten."
  • "As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
  • "The solution is a bit expensive."
  • More AWS X-Ray Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:AWS X-Ray is a strong solution and has a smooth integration process.
    Top Answer:They can improve how traces are sent to other providers.
    Top Answer:Synthetic Monitoring is a very good capability as we can simulate the end-user interaction with the application and proactively we can discover issues before the real end users are impacted.
    Top Answer:Here are some ways that Micro Focus APM (RUM and BPM) can help you identify the root cause of application issues Real User Monitoring (RUM) collects data from real users as they interact with… more »
    Ranking
    Views
    7,074
    Comparisons
    6,293
    Reviews
    5
    Average Words per Review
    547
    Rating
    8.2
    Views
    479
    Comparisons
    393
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Micro Focus Business Process Monitor, HPE Business Process Monitor
    Learn More
    Overview

    AWS X-Ray is a powerful debugging and performance analysis tool offered by Amazon Web Services. It allows developers to trace requests made to their applications and identify bottlenecks and issues. 

    With X-Ray, developers can visualize the entire request flow and pinpoint the exact location where errors occur. It provides detailed insights into the performance of individual components and helps optimize the overall application performance. 

    X-Ray integrates seamlessly with other AWS services, making it easy to trace requests across different services and identify dependencies. It also offers a comprehensive set of APIs and SDKs, enabling developers to instrument their applications and capture valuable data for analysis. With its user-friendly interface and powerful features, AWS X-Ray is a valuable tool for developers looking to improve the performance and reliability of their applications.

    OpenText Business Process Monitoring is an Application monitoring software.

    Proactively and consistently monitor business processes to identify performance issues before they affect users.

    Review affected service level agreements.

    BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

    Sample Customers
    COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
    United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company16%
    Manufacturing Company10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Manufacturing Company17%
    Computer Software Company14%
    Financial Services Firm14%
    Wholesaler/Distributor9%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise10%
    Large Enterprise67%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    769,065 professionals have used our research since 2012.

    AWS X-Ray is ranked 13th in Application Performance Monitoring (APM) and Observability with 6 reviews while OpenText Business Process Monitoring is ranked 57th in Application Performance Monitoring (APM) and Observability. AWS X-Ray is rated 8.0, while OpenText Business Process Monitoring is rated 8.0. The top reviewer of AWS X-Ray writes "Saves time, is relatively cheap, and helps find errors". On the other hand, the top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". AWS X-Ray is most compared with Datadog, Azure Monitor, New Relic, Sentry and Google Cloud's operations suite (formerly Stackdriver), whereas OpenText Business Process Monitoring is most compared with Dynatrace, AppDynamics and Datadog.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.