"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"We like the performance of the product."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It does everything we wanted it to do."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable feature is application monitoring."
"The stability of New Relic APM is very good."
"The VPN is one of the solution's most valuable features for us."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"It would be nice if there were pre-made dashboards."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"I haven't come across any features that are lacking."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
AWS X-Ray is ranked 26th in Application Performance Management (APM) with 1 review while New Relic APM is ranked 5th in Application Performance Management (APM) with 11 reviews. AWS X-Ray is rated 7.0, while New Relic APM is rated 8.4. The top reviewer of AWS X-Ray writes "Scalable and good for tracing problems, but hard to configure". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". AWS X-Ray is most compared with Google Stackdriver, Azure Monitor, Datadog, Elastic Observability and Dynatrace, whereas New Relic APM is most compared with Dynatrace, Datadog, Azure Monitor, Splunk and Google Stackdriver.
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We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
