We performed a comparison between AWS Step Functions and OpenText AppWorks based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"What I like the most about Amazon Step Functions is how easy it is to use."
"It is a scalable solution."
"The number of historical events is great."
"One can rate all the calls and that is a good feature."
"It's Amazon, it's scalable."
"The solution is stable...The solution is easy to scale."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"One of the most useful features is the code is customizable, we can make it our own."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"The solution's data size limit can be improved."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"The pricing of the solution can be improved."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"The price and support are areas with shortcomings where the solution needs to improve."
"It is hard to coordinate the declaratory language."
"AppWorks could be improved by including BPM simulation."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"There is room for improvement in the pricing structure."
"The integration could improve."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"The crucial missing element is the archival function."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"The solution needs to continue to enhance the low-coding feature within the product itself."
AWS Step Functions is ranked 12th in Business Process Management (BPM) with 8 reviews while OpenText AppWorks is ranked 16th in Business Process Management (BPM) with 8 reviews. AWS Step Functions is rated 7.8, while OpenText AppWorks is rated 7.8. The top reviewer of AWS Step Functions writes "Simplifies complex task automation and enhances development workflows while offering user-friendly interface, seamless scalability and efficient workflow orchestration". On the other hand, the top reviewer of OpenText AppWorks writes "Automates processes like purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation". AWS Step Functions is most compared with Camunda, IBM BPM, Apache Airflow, Pega BPM and Oracle BPM, whereas OpenText AppWorks is most compared with Microsoft Power Apps, Appian, ServiceNow Now Platform, OutSystems and Mendix. See our AWS Step Functions vs. OpenText AppWorks report.
See our list of best Business Process Management (BPM) vendors.
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