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AWS Step Functions vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.5
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
Sentiment score
7.1
IBM BPM offers quick ROI by enhancing process efficiency and transparency, outweighing high costs through accelerated operations and reduced errors.
 

Customer Service

Sentiment score
6.6
AWS Step Functions support is generally effective, especially for enterprise users, though experiences can vary for smaller organizations.
Sentiment score
6.7
IBM BPM support is responsive and helpful but could improve response speed; high-priority issues receive swift attention.
The speed of reply and the content of their responses usually solve the problems that arise.
I use enterprise support, which is excellent, providing responses within fifteen minutes.
The customer service is outstanding.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
7.6
AWS Step Functions is scalable and adaptable, efficiently handling high demand and diverse business needs for various users.
Sentiment score
6.8
IBM BPM excels in scalable performance on WebSphere, offering customization and flexibility, with expertise crucial for optimal setup.
They can handle multiple simultaneous requests effectively.
There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
8.5
AWS Step Functions offers strong stability and reliability, ensuring uptime with contingency plans and integration of third-party services.
Sentiment score
7.1
IBM BPM stability varies, with recent versions showing improvements; issues exist under heavy loads and weak network conditions.
I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.
If one zone fails, others handle the demand, ensuring high availability.
 

Room For Improvement

AWS Step Functions needs better data handling, integration, pricing clarity, and dynamic coding to improve performance and usability.
IBM BPM needs UI enhancements, better integrations, improved performance, simplified installation, advanced reports, AI features, and security updates.
There is room for improvement in terms of integration with other products.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
 

Setup Cost

AWS Step Functions pricing is complex and variable, with mixed reviews on cost-effectiveness and integration benefits.
IBM BPM is a costly solution suited for large enterprises, with licensing options often pricier than competitors like Camunda.
Pricing for Step Functions is very cheap.
The cost is average, provided it is configured correctly.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

AWS Step Functions simplify pipeline creation with integration, visualization, automation, and advanced workflows, enhancing application development and execution.
IBM BPM offers robust SOA, easy process modulation, responsive UI, and seamless integration for effective business process management.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
The integration capabilities of IBM BPM are excellent.
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
11th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Workload Automation (12th)
IBM BPM
Ranking in Business Process Management (BPM)
7th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
112
Ranking in other categories
Application Infrastructure (6th), Process Automation (6th)
 

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 2.1%, down from 2.5% compared to the previous year. The mindshare of IBM BPM is 6.8%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Carlos Alberto Marangon - PeerSpot reviewer
Automate complex workflows with seamless AWS integration
Step Functions provide seamless integration with AWS services, which enhances the speed of application development. The JSON app launched recently allows us to define data execution more easily. The Standard Workflows feature includes error replay capabilities, which are crucial for efficient error management. The Amazon State Language (ASL) in JSON format facilitates workflow automation and accelerates the deployment of Step Functions.
Muhammad Kamran - PeerSpot reviewer
Has efficient processes and intuitive workflow with many valuable features
You will have access to make any needed changes. Additionally, the review will be published on PeerSpot.com in written or audio format, available to other people. You can stay anonymous if you wish. Notifications and the use of the review are subject to PeerSpot's terms of use, which you can find at PeerSpot.com/TOS. I would give the solution an overall rating of ten out of ten points.
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865,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
29%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
7%
Financial Services Firm
29%
Computer Software Company
10%
Manufacturing Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
The primary use case was the execution of scripts and data migration related to data lakes. We were using Python and other AWS Step Functions ( /products/aws-step-functions-reviews ).
What advice do you have for others considering Amazon Step Functions?
I would recommend AWS Step Functions to others. Overall, I rate AWS Step Functions an eight out of ten.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Also Known As

Amazon Step Functions, Step Functions
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about AWS Step Functions vs. IBM BPM and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.