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AWS Elastic Disaster Recovery vs CTERA Enterprise File Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
AWS Elastic Disaster Recovery offers cost-effective solutions with seamless integration, though snapshot storage costs may challenge smaller businesses.
Sentiment score
7.2
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
 

Customer Service

Sentiment score
7.0
AWS Elastic Disaster Recovery support is praised for responsiveness, effectiveness, and enterprise-level assistance, though a formal ticket system is desired.
Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
In case of any issue, they are ready to provide support within the defined SLA timeline.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
 

Scalability Issues

Sentiment score
7.4
AWS Elastic Disaster Recovery is highly scalable, with efficient automation, easy upgrades, and strong user confidence in its scalability.
Sentiment score
8.3
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
 

Stability Issues

Sentiment score
7.0
AWS Elastic Disaster Recovery is reliable, though dependent on bandwidth, with occasional agent resets on Linux and cost concerns.
Sentiment score
7.5
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
 

Room For Improvement

AWS Elastic Disaster Recovery needs automation, integration, cost optimization, user enhancements, and improved documentation for better efficiency and user-friendliness.
The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
This would detail user activity directly in the ACL console for easier debugging and auditing.
In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
 

Setup Cost

AWS Elastic Disaster Recovery is seen as fair value with cost-saving options, though cumulative and alternative costs should be evaluated.
CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
 

Valuable Features

AWS Elastic Disaster Recovery provides cost-effective, scalable data protection and seamless integration, enhancing reliability, flexibility, and ease of deployment.
CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Cloud Backup
18th
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
Backup and Recovery (25th)
CTERA Enterprise File Servi...
Ranking in Cloud Backup
11th
Ranking in Disaster Recovery (DR) Software
8th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (3rd), NAS (9th), Cloud Migration (7th), Cloud Storage (11th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (11th)
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of AWS Elastic Disaster Recovery is 1.3%, up from 0.6% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Vijay Londhe - PeerSpot reviewer
Managed services with seamless integration and good reliability
Since I have to view everything on the console, the previous application solutions like IBM and Sanavi showed the RPO and RTO status directly. In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status. I have to calculate whether my data is replicated to the Adarabad region or not. These features, if available in AWS, would be beneficial.
Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Healthcare Company
9%
Government
9%
Computer Software Company
67%
Educational Organization
4%
Financial Services Firm
4%
Retailer
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The setup is actually managed by our partner. I have taken a rate of per user. Licensing is completely managed by the partner. I am paying per user and per GB storage cost, while the infrastructure...
What needs improvement with CloudEndure Disaster Recovery?
I don't think there is any bad feature in AWS Elastic Disaster Recovery as such. It's more of when you do disaster recovery, you think of it more holistically. You want flexibility in terms of opti...
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
 

Also Known As

CloudEndure Disaster Recovery
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. CTERA Enterprise File Services Platform and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.