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AWS Elastic Disaster Recovery vs CTERA Enterprise File Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
AWS Elastic Disaster Recovery enhances ROI by reducing costs, downtime, and compliance burdens while streamlining integration and resource allocation.
Sentiment score
5.8
CTERA Enterprise File Services Platform offers 10%-15% time-saving, reduced storage costs, and recouped Azure investments within two years.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Assistant Programmer at Mahadis
We saved around $1.2 million in capital expenditure by avoiding a dedicated secondary on-premises disaster recovery site.
Data Governance Systems Specialist at a energy/utilities company with 1,001-5,000 employees
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Senior Java Developer at J.P. Morgan
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
 

Customer Service

Sentiment score
7.5
AWS Elastic Disaster Recovery’s support is highly rated for responsiveness, though some users suggest improvements like a formal ticketing system.
Sentiment score
8.4
CTERA's customer service is praised for prompt, expert support, improving engagement and efficiency, freeing up IT resources.
In case of any issue, they are ready to provide support within the defined SLA timeline.
Assistant Programmer at Mahadis
I would rate the customer support an eight, as it often takes a lot of time to engage and get a solution.
Senior Java Developer at J.P. Morgan
has definitely solved many issues we have faced
Senior Software Engineer at Thomson Reuters
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
The quality and speed of support for CTERA Enterprise File Services Platform is some of the best in the industry.
Senior Manager at a manufacturing company with 10,001+ employees
High-priority issues are handled promptly.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
AWS Elastic Disaster Recovery is praised for excellent scalability, seamless upgrades, and robust reporting across diverse infrastructures.
Sentiment score
7.6
CTERA Enterprise File Services offers scalable global support, adaptability, and flexibility, with minimal complaints despite possible licensing restrictions.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
Senior Java Developer at J.P. Morgan
AWS Elastic Disaster Recovery is scalable and has handled growth in our organization well.
Data Governance Systems Specialist at a energy/utilities company with 1,001-5,000 employees
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
Senior Software Engineer at Thomson Reuters
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
CTERA is a very scalable product, allowing us to grow.
Senior Manager of Global Support at a tech vendor with 10,001+ employees
It offers good scalability options, including vertical and outward scalability.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
 

Stability Issues

Sentiment score
7.4
AWS Elastic Disaster Recovery is praised for stability, with minor issues like network bandwidth affecting replication and costs.
Sentiment score
7.7
The CTERA Platform is highly stable, with resolved initial bugs, minimal disruptions, and excellent reliability praised by users.
It is very good and very reliable.
DevOps Engineer at DivVerse Labs
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
Assistant Programmer at Mahadis
AWS Elastic Disaster Recovery is stable.
Senior Java Developer at J.P. Morgan
It has been pretty stable since then.
System Administrator at a transportation company with 10,001+ employees
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
Senior Manager of Global Support at a tech vendor with 10,001+ employees
It is very stable and reliable.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
 

Room For Improvement

AWS Elastic Disaster Recovery needs UI, customer support, automation, speed, integration, cost optimization, analytics, documentation, and pricing improvements.
CTERA needs enhanced monitoring, improved interfaces, streamlined upgrades, and better scalability for seamless enterprise file service management and synchronization.
This would detail user activity directly in the ACL console for easier debugging and auditing.
DevOps Engineer at DivVerse Labs
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
Senior Java Developer at J.P. Morgan
If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting.
Data Governance Systems Specialist at a energy/utilities company with 1,001-5,000 employees
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
Senior Infrastructure Engineer at a performing arts with 501-1,000 employees
The main problem is that if two people are working on the same file, for example, one in the U.S. and one in Israel, they can overwrite each other’s work without any notification.
CEO at rtt.co
It would help to have a global single-pane-of-glass view of all my CTERA devices.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
 

Setup Cost

AWS Elastic Disaster Recovery offers scalable, straightforward pricing, but cumulative costs can be high compared to other solutions.
CTERA's pricing is competitive, with flexible licensing, but regional discrepancies and comparisons to OneDrive impact perceived value.
There is no heavy licensing fee, making it scalable and cost-efficient as our network and data grow.
Data Governance Systems Specialist at a energy/utilities company with 1,001-5,000 employees
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
Senior Software Engineer at Thomson Reuters
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
Business Development Manager at a retailer with 10,001+ employees
CTERA’s pricing should be more proportional and accessible so that cost is not the factor preventing customers from purchasing.
CEO at rtt.co
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
 

Valuable Features

AWS Elastic Disaster Recovery offers efficient failover, minimal data loss, cost-effectiveness, and flexibility, enhancing reliability and performance.
CTERA's platform excels in scalability and data protection, offering seamless cloud integration and efficient management for remote work support.
When we replicate and fail over our customer management, metering, and outage tracking systems to the AWS cloud, we were able to upload to the AWS cloud in just under three hours, compared to an estimated 36 to 48 hours had we done it through manual recovery.
Data Governance Systems Specialist at a energy/utilities company with 1,001-5,000 employees
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
Senior Software Engineer at Thomson Reuters
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
Assistant Programmer at Mahadis
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
Senior Infrastructure Engineer at a manufacturing company with 10,001+ employees
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
Business Development Manager at a retailer with 10,001+ employees
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
System Administrator at a transportation company with 10,001+ employees
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Cloud Backup
16th
Ranking in Disaster Recovery (DR) Software
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
Backup and Recovery (22nd)
CTERA Enterprise File Servi...
Ranking in Cloud Backup
8th
Ranking in Disaster Recovery (DR) Software
8th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
File System Software (2nd), NAS (4th), Cloud Migration (5th), Cloud Storage (5th), Cloud Storage Gateways (1st), Content Collaboration Platforms (10th), AI Legal & Compliance (1st)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of AWS Elastic Disaster Recovery is 1.3%, up from 1.1% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
CTERA Enterprise File Services Platform0.8%
AWS Elastic Disaster Recovery1.3%
Other97.9%
Cloud Backup
 

Featured Reviews

reviewer2774796 - PeerSpot reviewer
Data Governance Systems Specialist at a energy/utilities company with 1,001-5,000 employees
Disaster recovery has strengthened critical grid operations and maintains regulatory compliance
A couple of things where AWS Elastic Disaster Recovery could improve are the granular testing of OT workloads. It would be helpful to have fully isolated test recoveries for our OT data, such as SCADA or pole telemetry, without impacting replication, to help validate disaster recovery readiness more frequently. Additionally, advanced reporting and analytics would be beneficial. If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting. In terms of integration, tighter integration with our asset management systems and GIS databases would streamline automated recovery of linked OT systems and data relationships, making failover more efficient. There should also be more fine-grained alerts for replication lag or orchestration failures, with customizable thresholds for different types of workloads to improve proactive incident response. My advice would be to start with a clear disaster recovery strategy. Identify which IT and OT systems are critical, calculate the recovery time objective, and which assets need replication first. Keep latency-sensitive or legacy OT systems on-premises while replicating core IT workloads to AWS for fast, reliable failover. It is essential to keep testing failovers regularly, as it builds confidence and uncovers gaps that help ensure smooth operation during real incidents. Actively monitor costs by paying attention to replication storage and compute usage since AWS Elastic Disaster Recovery is pay-as-you-go, which allows us to save thousands of dollars annually. Connecting disaster recovery events with field operations, SCADA systems, and asset management dashboards streamlines operational responses. The AWS team is great, and engaging with their support and architects, along with their documentation and best practices, is very helpful.
Tim M. - PeerSpot reviewer
Senior Manager at a manufacturing company with 10,001+ employees
Supports global file recovery and rapid data versioning across 80 nodes
When we implemented CTERA Enterprise File Services Platform early on, and we've been on the platform for three years, we have three different cloud portals. We have an EU portal, we have an Americas portal, and we have an APAC portal. It would be nice if we could combine that into one portal just for that global single pane of glass look. We've talked with them about that and they say it's challenging just because of some of the structure, but that would be something nice if we could get that. I integrated with Varonis, and because CTERA Enterprise File Services Platform didn't have initially a working relationship with that vendor, it would have been nice had that pre-existed us saying we need this. But that wasn't totally CTERA's fault. There was a lot of challenge working with the vendor to build out that interface. A single pane of glass for CTERA Enterprise File Services Platform would be beneficial. Everything else works fairly well. We've never had a point where we couldn't get to something that caused us to have a serious outage, and that to me is the mark of a good software package. It's never really caused us serious issues. We have our issues, that's true, and every software package does. However, we've always been able to meet the needs of the business, and we drive hard on security, stability, and scalability. From the scalability standpoint, that's one of the most important things to us. We're on their capacity-based licensing, so if I need to ramp up another CTERA Enterprise File Services Platform NAS, if we have an M&A, I can easily and quickly spin up another NAS and start doing that data transition fairly quickly. The biggest maintenance issue with CTERA Enterprise File Services Platform is firmware upgrades. We've done a lot of transition from hardware solution to virtualized infrastructure in order to minimize that hardware lifecycle portion of it. We have to upgrade the firmware and sometimes that can be challenging in the nature of business of our size with 80 CTERA Enterprise File Services Platform nodes around the globe. The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time. For our smaller sites, it would be an hour or two, and I can build that into a fairly easy change window. But in our larger sites where we may have hundreds of terabytes of data, that database update process took maybe a day or a day and a half. That becomes more challenging, especially in a manufacturing environment where people are wanting to access configuration files. We had to pin the data locally because the data would be available on the local edge filer, but the cloud sync, while it was updating the database, the cloud files weren't available. That would be the other thing I'd like to see an improvement on: some way to do those database upgrades either in a more segmented fashion or in some type of offline environment. I understand the logistics behind that sounds easy, but I'm sure it's not.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
9%
Manufacturing Company
8%
Computer Software Company
66%
Educational Organization
4%
Financial Services Firm
3%
Outsourcing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The pricing has been fine, and regarding the setup cost as well, it is quite fine. There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
What needs improvement with CloudEndure Disaster Recovery?
AWS Elastic Disaster Recovery can be improved through regular drills to ensure that all resources are properly prepared for disasters with scheduled drills. This includes testing and understanding ...
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I believe CTERA could improve their pricing experience by customizing price lists per region. For example, there is a difference between what is sold to customers in Israel versus U.S. customers. I...
What needs improvement with CTERA Enterprise File Services Platform?
When we implemented CTERA Enterprise File Services Platform early on, and we've been on the platform for three years, we have three different cloud portals. We have an EU portal, we have an America...
What is your primary use case for CTERA Enterprise File Services Platform?
We have approximately 80 nodes around the world and we're using CTERA Enterprise File Services Platform mostly for unstructured file storage.
 

Also Known As

CloudEndure Disaster Recovery
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. CTERA Enterprise File Services Platform and other solutions. Updated: January 2026.
879,899 professionals have used our research since 2012.