

CTERA Enterprise File Services Platform and AWS Elastic Disaster Recovery compete in disaster recovery and file services solutions. CTERA is favored for its pricing and customer support, while AWS stands out for its advanced features.
Features: CTERA Enterprise File Services Platform provides secure file sharing, storage with scalable cloud integration, and strong collaboration features. AWS Elastic Disaster Recovery offers wide-area network optimization, rapid recovery capabilities, and greater control over disaster recovery processes.
Ease of Deployment and Customer Service: CTERA has flexible deployment options with comprehensive customer support, facilitating a smooth transition. AWS offers efficient cloud-based deployment streams, though its customer support is perceived as less hands-on than CTERA's approach.
Pricing and ROI: CTERA offers a competitive pricing structure with high ROI from resource efficiency, making it cost-effective. AWS Elastic Disaster Recovery has higher initial setup costs, but its advanced capabilities provide long-term ROI, justifying the investment for future preparedness.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
We saved around $1.2 million in capital expenditure by avoiding a dedicated secondary on-premises disaster recovery site.
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
In case of any issue, they are ready to provide support within the defined SLA timeline.
I would rate the customer support an eight, as it often takes a lot of time to engage and get a solution.
has definitely solved many issues we have faced
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
The quality and speed of support for CTERA Enterprise File Services Platform is some of the best in the industry.
High-priority issues are handled promptly.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
AWS Elastic Disaster Recovery is scalable and has handled growth in our organization well.
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
AWS Elastic Disaster Recovery is stable.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
This would detail user activity directly in the ACL console for easier debugging and auditing.
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
The main problem is that if two people are working on the same file, for example, one in the U.S. and one in Israel, they can overwrite each other’s work without any notification.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
There is no heavy licensing fee, making it scalable and cost-efficient as our network and data grow.
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA’s pricing should be more proportional and accessible so that cost is not the factor preventing customers from purchasing.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
When we replicate and fail over our customer management, metering, and outage tracking systems to the AWS cloud, we were able to upload to the AWS cloud in just under three hours, compared to an estimated 36 to 48 hours had we done it through manual recovery.
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
| Product | Market Share (%) |
|---|---|
| CTERA Enterprise File Services Platform | 0.8% |
| AWS Elastic Disaster Recovery | 1.3% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
CloudEndure Disaster Recovery enables real-time replication and rapid recovery to enhance organizational resilience. Key features include block-level data replication, ease of use, cost-effectiveness, and automated recovery orchestration. Users benefit from increased efficiency, improved workflows, and enhanced data management, significantly improving organizational performance and business continuity.
The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection. Centralized management tools enable efficient data control and monitoring. The platform is being used to replace legacy NAS and file servers, especially at remote locations, and simplify backup and disaster recovery of file data while providing the flexibility of multi-cloud deployments with infinite scalability. CTERA is at the core of hybrid cloud transformations of some of the world’s largest banks, healthcare organizations, global media groups, and government agencies, in deployments that scale to tens of petabytes.
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