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AWS CloudTrail vs TSFactory RecordTS comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS CloudTrail
Ranking in User Activity Monitoring
2nd
Average Rating
8.8
Reviews Sentiment
5.3
Number of Reviews
17
Ranking in other categories
No ranking in other categories
TSFactory RecordTS
Ranking in User Activity Monitoring
7th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the User Activity Monitoring category, the mindshare of AWS CloudTrail is 9.9%, up from 6.5% compared to the previous year. The mindshare of TSFactory RecordTS is 6.5%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Activity Monitoring Mindshare Distribution
ProductMindshare (%)
AWS CloudTrail9.9%
TSFactory RecordTS6.5%
Other83.6%
User Activity Monitoring
 

Featured Reviews

Chukwudi Uzoma - PeerSpot reviewer
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Comprehensive audit trails have transformed incident investigations and strengthen security posture
The best features AWS CloudTrail offers are complete API activity logging, multi-account audit visibility, integration with AWS Organizations, event history for investigation, integration with CloudWatch and Security Hub, S3 log activity, and compliance and forensic support. Using AWS CloudTrail in that investigation has significantly improved my security posture, governance capabilities, and audit readiness. It provides data accountability across the AWS environment that helps me investigate incidents much faster than would ever be possible. AWS CloudTrail has reduced investigation times dramatically. Activities that previously required hours of manual analysis can now be resolved in seconds because the audit trail is readily available. It has also simplified audit preparation because evidence of AWS activities is automatically captured and retained. I particularly value the ability to answer the questions: who did what, when, and from where. Those are the most important questions during incident investigations and audits. AWS CloudTrail has positively impacted my organization by significantly improving my security posture, audit readiness, governance, and control capabilities. It provides accountability across AWS environments and helps me investigate incident management much faster than ever was possible. I noticed that my investigations during incidents are significantly more surgical, more reliable, and straight to the point.
it_user763545 - PeerSpot reviewer
Systems Analyst
Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.
Not really. When following the written instructions, it goes pretty smoothly. Sequencing of the products needed for IE: * The database * The dashboard * The licensing server. It is intuitive, but spread throughout the instruction manual. For instance, you have to change the password for the Records service, and it is on a last page. Just read through the whole manual.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In one specific scenario, we encountered a situation where a terminated employee still had access to our environment without our knowledge. With AWS CloudTrail, we could track and monitor the employees' activities, revealing that they were downloading specific files from our customer's environment. Without it enabled, we wouldn't have been aware of this."
"AWS CloudTrail helps in accelerating incident investigation and response. It increases it because I pull out the logs to CloudTrail, and from CloudTrail watch, I'll send it to the Security Hub and do a visualization with Prometheus and Grafana."
"It is a stable solution. AWS handles it well."
"AWS CloudTrail features a totally cloud-based deployment."
"I have not encountered any stability issues, glitches, or performance problems with AWS CloudTrail."
"One of the most valuable features of AWS CloudTrail is its ability to track and monitor API calls detailedly."
"AWS CloudTrail is very reasonably priced and I definitely recommend AWS CloudTrail to those who are planning or considering using it; it is a must-have service in the AWS environment, and it should be used."
"AWS CloudTrail integrates with AWS Config and provides custom event, security, and compliance auditing."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"Customer Service: Excellent; attentive, acquainted with networking environments, and seems to be genuinely interested in getting us the right solution at the right price."
 

Cons

"AWS CloudTrail can sometimes generate too much information, which might lead to a lot of unnecessary data, particularly false positives."
"Maybe if we could do direct queries on CloudTrail without needing to export it to Athena, that'd be great."
"I have not experienced any challenges while using it."
"More controls should be introduced in CloudTrail, especially to see the logs in CloudTrail itself without saving them in S3, as S3 starts to incur charges."
"Searching the logs is not very easy; it requires a lot of patience and hard work to find the right information in the log."
"Filtering multiple values within the console is a feature that has yet to exist in AWS CloudTrail. You can look up a user identity, service, or action, but you can't search for multiple dimensions."
"AWS CloudTrail does not fit directly into our architecture as it functions more as a helper service, which limited our utilization of its capabilities."
"AWS CloudTrail only supports AWS, and Azure has its functions, GCP has their own. Dynatrace offers more flexible dashboards and services, making it more adaptable compared to AWS CloudTrail."
"A built in utility that alerts when connections are made, either via RDP or ICA."
 

Pricing and Cost Advice

"The solution is free if you don't need customizations but is not expensive otherwise."
"It is a very cheap service because management is a SaaS offering from AWS."
"CloudTrail itself is free of cost."
"AWS CloudTrail is a cheap solution."
"AWS CloudTrail is pretty affordable, and I have to double-check, but the service is free to use. I can add logs on the console, but if I want to store logs long-term, then I have to pay a storage fee, but it's relatively inexpensive."
"AWS CloudTrail is free."
"We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Construction Company
15%
Financial Services Firm
14%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise7
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for AWS CloudTrail?
AWS CloudTrail is categorized into management events, data events, and CloudTrail Insights. For one hundred thousand events, management costs are approximately two dollars, data events ten cents, a...
What needs improvement with AWS CloudTrail?
AWS CloudTrail could be improved by adding more intelligent anomaly detection capabilities, stronger AI-assisted investigation workflows, easier root cause analysis for complex event chains, and im...
What is your primary use case for AWS CloudTrail?
The primary use case for AWS CloudTrail is auditing and security monitoring. AWS CloudTrail allows me to track all API activity across my AWS organization, investigate security events, support comp...
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Also Known As

CloudTrail
No data available
 

Overview

 

Sample Customers

HTC, British Gas, Solinor, 2C2P
BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
Find out what your peers are saying about Idira by Palo Alto Networks, Amazon Web Services (AWS), Proofpoint and others in User Activity Monitoring. Updated: October 2026.
919,894 professionals have used our research since 2012.