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AWS CloudFormation vs BigFix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Companies report cost savings, enhanced security, and productivity benefits from Microsoft Intune, especially when bundled with Microsoft 365.
Sentiment score
5.0
Organizations saw 100% ROI with AWS CloudFormation in three years, valuing it for preventing losses during site downtime.
Sentiment score
4.9
BigFix delivers quick ROI with efficient patch management, reducing manual labor and costs while improving compliance and operational efficiency.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
5.6
Microsoft Intune's customer support is inconsistent, with varying experiences depending on the support package, indicating room for improvement.
Sentiment score
6.2
AWS CloudFormation support is efficient and knowledgeable, though non-production response times and non-critical inquiries need improvement.
Sentiment score
7.6
BigFix's customer service is praised for expertise and responsiveness, enhanced by community resources and recent support improvements.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
While this might be acceptable for some, it can be lengthy depending on the urgency of the issue.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Free support for AWS CloudFormation is not provided, and while some support is understandable due to its complexity, assistance for service-related issues should be accessible without a cost.
Full-stack Developer / AWS Architect at Mantiqh Technologies
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
Whenever we need any kind of support, the BigFix team is present and available.
Solution Sales Specialist at TD SYNNEX
 

Scalability Issues

Sentiment score
6.8
Microsoft Intune is highly scalable, efficiently managing diverse organizational sizes and infrastructures with broad user satisfaction despite minor OS issues.
Sentiment score
6.7
AWS CloudFormation is scalable, user-friendly, and praised for security, though it needs better interactivity and tool compatibility.
Sentiment score
4.7
BigFix effectively manages environments of all sizes with high scalability, supporting large deployments without performance issues.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
Splitting CloudFormation into multiple formations results in changes to resources like API gateway URLs and Cognito pools, which causes issues, especially when trying to maintain consistency across resources.
Full-stack Developer / AWS Architect at Mantiqh Technologies
Adjusting capacity and functionality is a fundamental use.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
 

Stability Issues

Sentiment score
6.8
Microsoft Intune is highly rated for stability, offering seamless device management with occasional syncing issues but 99% uptime.
Sentiment score
6.6
AWS CloudFormation is considered stable and efficient, with high user ratings despite occasional issues during complex operations.
Sentiment score
6.2
BigFix is praised for its stability, efficient large-scale deployments, and autonomous operations with minimal user intervention and near-perfect ratings.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
It has been reliable and efficient in all my deployments.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Data loss can occur when splitting or scaling applications due to changes in resources.
Full-stack Developer / AWS Architect at Mantiqh Technologies
It's a service that has been around for years, and it handles large complex deployments and updates with very good consistency.
application security engineer at Hyperspace IT India
 

Room For Improvement

Microsoft Intune requires better compatibility, user interface enhancements, cost-effectiveness, security, and third-party integration for improved user experience.
AWS CloudFormation is complex, lacks multi-cloud support, and users desire better error handling, GUI, and automation features.
BigFix users seek pricing adjustments, enhanced interface, improved documentation, better integration, scalability, and cloud and mobile management solutions.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
It presents challenges for users unfamiliar with coding, posing as a barrier to fully utilizing CloudFormation.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Creating microservices and connecting multiple APIs into a single API gateway can be challenging; documentation should address specific needs.
Full-stack Developer / AWS Architect at Mantiqh Technologies
Managing the correct order of resource creation and some updates can be tricky, especially with interdependent resources.
application security engineer at Hyperspace IT India
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
 

Setup Cost

Microsoft Intune is competitively priced, especially with Microsoft 365, though may challenge smaller businesses with its standalone cost.
AWS CloudFormation is cost-effective and scalable, charging only for deployed resources, but unexpected costs may arise without careful management.
BigFix offers flexible pricing with competitive but potentially costly plans, beneficial licensing, and discount options for larger deployments.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
AWS CloudFormation is free.
Full-stack Developer / AWS Architect at Mantiqh Technologies
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
 

Valuable Features

Microsoft Intune excels in integration, security, and remote management, streamlining device management and reducing IT overhead with ease.
AWS CloudFormation enables automation and scalable deployments with nested stacks, YAML/JSON support, easy configuration, and seamless AWS integration.
BigFix offers scalable and customizable endpoint management with robust patching, software distribution, and security compliance across multiple platforms.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
I can see the entire infrastructure and its connections through code.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Managing, maintaining, and deploying become easier as it allows the creation of the same resources on multiple accounts, making it efficient for infrastructure management.
Full-stack Developer / AWS Architect at Mantiqh Technologies
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
335
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS CloudFormation
Ranking in Configuration Management
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
No ranking in other categories
BigFix
Ranking in Configuration Management
9th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Endpoint Protection Platform (EPP) (33rd), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of March 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 6.9%, down from 10.1% compared to the previous year. The mindshare of AWS CloudFormation is 3.4%, up from 1.1% compared to the previous year. The mindshare of BigFix is 5.5%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune6.9%
AWS CloudFormation3.4%
BigFix5.5%
Other84.2%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SC
application security engineer at Hyperspace IT India
Automation and consistency in infrastructure deployment provide a robust foundation
When it comes to the challenges with AWS CloudFormation, I faced a few challenges. One challenge is associated with large infrastructures; the template can become very long and hard to manage. Sometimes, the error messages during stack creation or update can be very hard to troubleshoot. Managing the correct order of resource creation and some updates can be tricky, especially with interdependent resources. If a stack update fails halfway and rolls back, it sometimes leaves the resources in an inconsistent state. AWS imposes a limit on stack size and the number of resources per stack, which can be quite constrained for large deployments. Despite all this, once we have experience, we can overcome these challenges very easily. Stack creation or updates can be slower than expected, especially with large and complex resources, and certain resource types or dependencies can add to the wait time. Nevertheless, AWS offers a way to optimize performance by breaking large templates into nested stacks. It's very capable, but there is room for improvement in speed.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
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884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Computer Software Company
13%
Comms Service Provider
10%
Financial Services Firm
8%
Government
8%
Financial Services Firm
13%
Manufacturing Company
10%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise53
Large Enterprise167
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise17
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS CloudFormation?
AWS Cloud automation reduces the time needed to create AWS resources.
What is your experience regarding pricing and costs for AWS CloudFormation?
AWS CloudFormation is free. However, there may be unexpected costs if developers deploy services incorrectly without ...
What needs improvement with AWS CloudFormation?
When it comes to the challenges with AWS CloudFormation, I faced a few challenges. One challenge is associated with l...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
CloudFormation
Tivoli Endpoint Manager
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Nextdoor, Coinbase, Expedia
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about AWS CloudFormation vs. BigFix and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.