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AWS CloudFormation vs BigFix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune enhances efficiency and ROI by reducing IT workload, costs, and leveraging existing licenses with robust security features.
Sentiment score
5.0
Organizations saw 100% ROI with AWS CloudFormation in three years, valuing it for preventing losses during site downtime.
Sentiment score
6.2
BigFix delivers fast ROI with efficient patch management, improved security, and reduced labor, enhancing efficiency and financial savings.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
Importantly, when someone leaves the company, it helps protect document access on their devices.
Channels & Alliances Head at Link Development
 

Customer Service

Sentiment score
5.6
Microsoft Intune support varies; some users laud quick help, others cite delays and issues, premium support is generally better.
Sentiment score
6.2
AWS CloudFormation support is efficient and knowledgeable, though non-production response times and non-critical inquiries need improvement.
Sentiment score
6.5
BigFix provides excellent customer support, with minor first-level inconsistencies, improved overall quality, and valuable community resources.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
While this might be acceptable for some, it can be lengthy depending on the urgency of the issue.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Free support for AWS CloudFormation is not provided, and while some support is understandable due to its complexity, assistance for service-related issues should be accessible without a cost.
Full-stack Developer / AWS Architect at Mantiqh Technologies
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
 

Scalability Issues

Sentiment score
6.7
Microsoft Intune is scalable and flexible, ideal for various enterprises, though improvements are needed for macOS and iOS devices.
Sentiment score
6.7
AWS CloudFormation is scalable, user-friendly, and praised for security, though it needs better interactivity and tool compatibility.
Sentiment score
5.7
BigFix excels in scalability, handling deployments from small to large seamlessly, supporting hundreds of thousands of devices efficiently.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
Splitting CloudFormation into multiple formations results in changes to resources like API gateway URLs and Cognito pools, which causes issues, especially when trying to maintain consistency across resources.
Full-stack Developer / AWS Architect at Mantiqh Technologies
Adjusting capacity and functionality is a fundamental use.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
 

Stability Issues

Sentiment score
6.7
Microsoft Intune is generally stable and reliable, with minor issues attributed to environmental factors rather than inherent instability.
Sentiment score
6.6
AWS CloudFormation is considered stable and efficient, with high user ratings despite occasional issues during complex operations.
Sentiment score
5.9
BigFix is praised for its stability, requiring minimal intervention and maintaining performance during large-scale deployments and external challenges.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
Microsoft Intune has been very stable.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
It has been reliable and efficient in all my deployments.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Data loss can occur when splitting or scaling applications due to changes in resources.
Full-stack Developer / AWS Architect at Mantiqh Technologies
It's a service that has been around for years, and it handles large complex deployments and updates with very good consistency.
application security engineer at Hyperspace IT India
 

Room For Improvement

Microsoft Intune needs improvements in reporting, integration, real-time policy application, device compliance, and enhanced user interface simplicity.
AWS CloudFormation is complex, lacks multi-cloud support, and users desire better error handling, GUI, and automation features.
BigFix needs updated documentation, UI improvements, enhanced integration, better patch support, and improved automation and scalability.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
It presents challenges for users unfamiliar with coding, posing as a barrier to fully utilizing CloudFormation.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Creating microservices and connecting multiple APIs into a single API gateway can be challenging; documentation should address specific needs.
Full-stack Developer / AWS Architect at Mantiqh Technologies
Managing the correct order of resource creation and some updates can be tricky, especially with interdependent resources.
application security engineer at Hyperspace IT India
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
 

Setup Cost

Microsoft Intune offers cost-effective integration with Microsoft 365, providing competitive pricing and value through flexible licensing and bundling.
AWS CloudFormation is cost-effective and scalable, charging only for deployed resources, but unexpected costs may arise without careful management.
BigFix offers flexible, competitive pricing options with various packages and potential discounts, despite additional costs like database licenses.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
AWS CloudFormation is free.
Full-stack Developer / AWS Architect at Mantiqh Technologies
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
 

Valuable Features

Microsoft Intune offers seamless cloud integration, security, and flexible device management across platforms, enhancing productivity and administration efficiency.
AWS CloudFormation enables automation and scalable deployments with nested stacks, YAML/JSON support, easy configuration, and seamless AWS integration.
BigFix is valued for ease, scalability, flexibility, real-time management, integration, single-console efficiency, and wide system adaptability.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
I can see the entire infrastructure and its connections through code.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Managing, maintaining, and deploying become easier as it allows the creation of the same resources on multiple accounts, making it efficient for infrastructure management.
Full-stack Developer / AWS Architect at Mantiqh Technologies
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
308
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS CloudFormation
Ranking in Configuration Management
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
No ranking in other categories
BigFix
Ranking in Configuration Management
9th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Endpoint Protection Platform (EPP) (35th), Patch Management (6th), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of January 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 8.2%, down from 10.1% compared to the previous year. The mindshare of AWS CloudFormation is 3.0%, up from 1.5% compared to the previous year. The mindshare of BigFix is 7.0%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune8.2%
AWS CloudFormation3.0%
BigFix7.0%
Other81.8%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
KK
Full-stack Developer / AWS Architect at Mantiqh Technologies
Infrastructure management becomes more efficient with automated deployments using code
Improvements are needed for sharing resources between template files, especially when using AWS SAM. Documentation can be difficult to understand, and I suggest AWS provide small instructional videos on their website. Additionally, creating microservices and connecting multiple APIs into a single API gateway can be challenging; documentation should address specific needs. The ability to split CloudFormation templates without losing data due to changes in resources like API gateway URLs or Cognito pools is also needed.
JC
Technical Director at SYSTEX
Comprehensive client management and software distribution made efficient
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and simple, taking only one to two hours for setup. However, a demo or trial may take over a week or two for completion.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Computer Software Company
16%
Financial Services Firm
11%
Comms Service Provider
9%
Government
8%
Financial Services Firm
15%
Manufacturing Company
9%
Government
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise47
Large Enterprise153
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise17
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS CloudFormation?
AWS Cloud automation reduces the time needed to create AWS resources.
What is your experience regarding pricing and costs for AWS CloudFormation?
AWS CloudFormation is free. However, there may be unexpected costs if developers deploy services incorrectly without ...
What needs improvement with AWS CloudFormation?
When it comes to the challenges with AWS CloudFormation, I faced a few challenges. One challenge is associated with l...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
CloudFormation
Tivoli Endpoint Manager
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Nextdoor, Coinbase, Expedia
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about AWS CloudFormation vs. BigFix and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.