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AWS Backup vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
27
Ranking in other categories
SaaS Backup (4th)
Carbonite Server
Ranking in Cloud Backup
30th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (44th)
 

Mindshare comparison

As of June 2025, in the Cloud Backup category, the mindshare of AWS Backup is 3.4%, up from 2.9% compared to the previous year. The mindshare of Carbonite Server is 1.1%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Simplify compliance and management of multiple backups with centralized cloud solutions
AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services. Also, it would be helpful if AWS Backup could integrate logs more thoroughly. This would allow not only new users but also experienced users to more easily check logs directly from AWS Backup.
Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Backup is secure and comes with a vault that ensures data is never deleted, offering great security."
"It works well as a backup and as a service."
"AWS Backup is most beneficial because we can manage the service, centralize, and automate the data without missing any essential information."
"The most valuable features of AWS Backup are point-in-time recovery and support resources."
"The most valuable feature is its ease of use."
"It is highly scalable for both SMEs and large enterprises."
"We can directly back up EC2 instances in AWS without using any third-party applications."
"It also saves costs and is quick."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Technical support handled all our issues quickly and effectively."
"It seems reliable and easy to use."
"The solution is very stable."
"The solution is a free engine to help work with the container."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"It does not slow down your computer or use a lot of resources as it works."
 

Cons

"The solution's reporting features and restore features can be improved."
"One of the limitations of AWS Backup is that it only does file-based copying."
"AWS Backup could benefit from including more services."
"Only the price could be improved."
"There are some limitations to partial backup in AWS Backup."
"If AWS could also add some hybrid cloud features to AWS Backup, that would be a significant improvement. For example, currently, AWS Backup only backs up to the S3 and Amazon Cloud, and you can only restore from the Amazon Cloud only. However, some people have hybrid environments. They have some workloads on-premises and some workloads in the cloud."
"Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly."
"They should work on their visual capabilities."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
 

Pricing and Cost Advice

"The pricing is decent."
"There are no licensing costs for AWS Backup. You pay only for the amount of backup storage you use and then the data transferred between regions. Overall AWS Backup is priced reasonably."
"There is a lot of flexibility with the services and pricing. The price is reasonable when compared to other products. This is very good for us."
"We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly."
"It's a myth that Cloud is cheap. Cloud is cheap initially, but the cost over time can be equal to your own infrastructure if you consume a lot."
"Its price is much cheaper than some vendors but more expensive than others."
"The product is inexpensive."
"AWS Backup is a very cheap solution."
"The pricing is between $120 and $150 per year."
"The solution is open source."
"We pay 9,000 dollars per year for our license."
"Its price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
7%
Government
7%
Computer Software Company
24%
Financial Services Firm
12%
Manufacturing Company
8%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Backup?
The solution's most valuable features are its backup capability and tight integration with other AWS services.
What is your experience regarding pricing and costs for AWS Backup?
AWS Backup operates on a pay-as-you-go model without requiring a license.
What needs improvement with AWS Backup?
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly. To perform backups, we need to follow specific steps and queries. When refreshing, if we want to do da...
What do you like most about Carbonite Server?
I find the BMR/image and the recovery pieces are valuable.
What needs improvement with Carbonite Server?
The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...
What is your primary use case for Carbonite Server?
I work for a managed services provider, and we supply the solution for various sized customers.
 

Also Known As

No data available
Carbonite Recover Backup
 

Overview

 

Sample Customers

TransferWise
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about AWS Backup vs. Carbonite Server and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.