AWS Backup vs Carbonite Server comparison

Amazon Web Services (AWS) and OpenText are both solutions in the Cloud Backup category. Amazon Web Services (AWS) is ranked #11 with an average rating of 8.3, while OpenText is ranked #45. Amazon Web Services (AWS) holds a 2.2% mindshare in CB, compared to OpenText’s 1.3% mindshare. Additionally, 89% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

AWS Backup

Read 29 AWS Backup reviews

5,928 Views
5,157 Comparison Views

89% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

3,673 Views
2,204 Comparison Views

100% willing to recommend

AWS Backup

Carbonite Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Carbonite Server and AWS Backup are competing products in the data backup solutions category. AWS Backup appears to have the upper hand due to its comprehensive integration capabilities and feature set.

Features: Carbonite Server offers automatic secure cloud backup, hybrid cloud capabilities, and dependable data recovery options. For AWS Backup, the key features include centralized backup management, extensive integration with multiple AWS services, and robust compliance controls that enhance operational efficiency.

Room for Improvement: Carbonite Server could enhance its feature set to match more complex integration needs, offer more scalable backup options, and improve documentation accessibility. AWS Backup could improve by streamlining some of its deployment processes, offering more flexible pricing models, and expanding customer service options to cover more in-depth personalized support.

Ease of Deployment and Customer Service: Carbonite Server provides a straightforward deployment process and emphasizes strong customer support. AWS Backup offers extensive documentation within the AWS ecosystem, which serves as a solid foundation, though some users might find the initial integration more complex due to its comprehensive capabilities.

Pricing and ROI: Carbonite Server is favored for its competitive pricing and straightforward pricing model, making it cost-effective for smaller setups. AWS Backup, while generally more expensive, offers extensive capabilities that deliver solid ROI for larger enterprises with more complex needs.

To learn more, read our detailed AWS Backup vs. Carbonite Server Report (Updated: June 2026).

Buyer's Guide

AWS Backup vs. Carbonite Server

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Backup

Ranking in Cloud Backup

11th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

SaaS Backup (4th)

Carbonite Server

Ranking in Cloud Backup

45th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (58th)

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of AWS Backup is 2.2%, down from 3.3% compared to the previous year. The mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
AWS Backup	2.2%
Carbonite Server	1.3%
Other	96.5%

Cloud Backup

Featured Reviews

Chukwudi Uzoma

Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees

Automated backups have strengthened governance and compliance while simplifying recovery

AWS Backup offers several valuable features. I think the fact that it is an AWS organization-wide service is significant. It is a centralized management system that allows me to manage AWS Backup policies, retention periods, and monitoring from a single place instead of configuring these backups for each AWS service. This helps with governance and control. Another feature I appreciate is the integration with AWS Organization, which allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical. I also appreciate the automated backup plans that reduce operational overhead and ensure resources are protected without relying on manual intervention. Additionally, cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages. The compliance and reporting features help provide visibility into backup status, recovery points, and policy adherence, making audits much easier.

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Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The auto-scaling feature and the time efficiency of setting up AWS Backup are the most valuable aspects for us."

"When I was using an on-premises backup, there was an external hard drive or something like that, and I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted, as I had to wait for after-office hours to do something like that, but now I just have to send a mail and within one hour I have my restored file."

"The features of AWS Backup are very service-oriented and user-friendly."

"It is an easy-to-use solution."

"The technical support is amazing, it is the best."

"AWS Backup has positively impacted my organization by helping with compliance and reporting, which is usually a headache for any organization."

"The customer service is top-notch, rated ten out of ten."

"AWS Backup is most beneficial because we can manage the service, centralize, and automate the data without missing any essential information."

More AWS Backup pros

"The efficiency and convenience are excellent."

"Easy verification of things is the most valuable feature."

"Technical support handled all our issues quickly and effectively."

"This solution is very simple to use and I will recommend it to anybody."

"It seems reliable and easy to use."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is a free engine to help work with the container."

"It does not slow down your computer or use a lot of resources as it works."

More Carbonite Server pros

Cons

"Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly."

"The time it takes to complete the backups could be reduced."

"The AWS Backup backend reporting is a major area that needs improvement. We would be very excited if we can see some reporting, such as trends. We do understand that there are reports available for S3 Bucket, in which the AWS backend stores the data. However, if we can receive holistic reporting, then it would be very helpful for us."

"There are multiple enhancements needed in terms of compatibility with all database services, as AWS Backup is currently limited to specific ones."

"The notifications on the backup and on the mobile app could be more useful."

"If AWS could also add some hybrid cloud features to AWS Backup, that would be a significant improvement. For example, currently, AWS Backup only backs up to the S3 and Amazon Cloud, and you can only restore from the Amazon Cloud only. However, some people have hybrid environments. They have some workloads on-premises and some workloads in the cloud."

"The service disconnects a lot."

"AWS Backup could improve because you cannot use Glacier for anything but EFS."

More AWS Backup cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"In the next release I would like to see an improvement in the auto failover option."

"When you have to restore it, Carbonite takes a lot of time."

"The Hyper-V backup has room for improvement."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

More Carbonite Server cons

Pricing and Cost Advice

"AWS Backup is a very cheap solution."

"The pricing is decent."

"There are no licensing costs for AWS Backup. You pay only for the amount of backup storage you use and then the data transferred between regions. Overall AWS Backup is priced reasonably."

"The solution's price is reasonable."

"The clients pay for the whole AWS bundle. It is an affordable solution."

"It's a myth that Cloud is cheap. Cloud is cheap initially, but the cost over time can be equal to your own infrastructure if you consume a lot."

"Its price is much cheaper than some vendors but more expensive than others."

"We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly."

More AWS Backup pricing and cost advice

"Its price is reasonable."

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Construction Company

Manufacturing Company

Comms Service Provider

10%

Computer Software Company

Financial Services Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	6
Large Enterprise	17

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for AWS Backup?

Pricing for AWS Backup is based on storage and backup frequency. Although it is reasonable, it requires monitoring, especially with long retention periods.

See all answers

What needs improvement with AWS Backup?

AWS Backup could be improved by adding better visibility and reporting features. A more detailed dashboard is required for this service. Another improvement would be faster restore times for large ...

See all answers

What is your primary use case for AWS Backup?

AWS Backup is used to centrally manage backups for services like EBS volumes, RDS databases, and sometimes EFS, primarily for data protection and compliance purposes. In one specific project, multi...

See all answers

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AWS Backup

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Also Known As

No data available

Carbonite Recover Backup

Overview

AWS Backup provides centralized management of backups with automated scheduling and cross-region support. It ensures easy restoration and policy-based automation for error reduction while integrating seamlessly with AWS services for efficient data management.

AWS Backup is a cloud-native solution offering a unified platform for managing backups across different AWS services. It supports lifecycle policies, point-in-time recovery, and security vaults. The service is cost-effective with a pay-as-you-go model and is designed for scalability and flexibility. Users benefit from features like snapshots, tagging, and custom plans, which enhance data management strategies. The system supports monitoring, reporting, and compliance to streamline operations, with the ability to manage multiple resources efficiently.

What are the key features of AWS Backup?

Centralized Management: Streamlines backup operations across AWS services.
Automated Scheduling: Efficiently manages backup tasks without manual intervention.
Cross-Region and Cross-Account Support: Enhances data protection and accessibility across regions.
Lifecycle Policies: Enables policy-driven automation to reduce errors.
Point-in-Time Recovery: Facilitates quick data restoration to specific timeframes.
Integration with AWS Services: Provides seamless interaction with other AWS tools.

What benefits should users consider?

Cost Efficiency: Pay-as-you-go model reduces upfront and operational costs.
Scalability: Adapts to growing data needs without additional infrastructure.
Data Protection: Advanced features ensure high security and compliance.
Operational Streamlining: Automated tasks and reporting improve efficiency.

AWS Backup is implemented across industries to protect EBS volumes, RDS databases, and more, focusing on data protection and compliance. Organizations utilize it in managing retention policies, disaster recovery, and encryption in hybrid environments, benefiting from tiered storage and efficient backup management.

Amazon Web Services (AWS)

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Sample Customers

TransferWise

INLINE Commercial Construction, Hamilton County

Buyer's Guide

AWS Backup vs. Carbonite Server

June 2026

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