Avantra vs OpenText Business Process Monitoring comparison

Why PeerSpot?

Avantra and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Avantra is ranked #52, while OpenText is ranked #43 with an average rating of 7.5. Avantra holds a 1.3% mindshare in APM, compared to OpenText’s 0.6% mindshare. Additionally, 100% of Avantra users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Avantra

Read 5 Avantra reviews

5,892 Views
3,594 Comparison Views

100% willing to recommend

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

2,187 Views
2,143 Comparison Views

100% willing to recommend

Avantra

OpenText Business Process M...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and Avantra compete in the business process monitoring and automation sector. OpenText appears to have the upper hand due to its comprehensive suite, while Avantra is favored for its niche functionalities.

What features are offered by OpenText Business Process Monitoring in comparison to Avantra?

OpenText Business Process Monitoring offers extensive integration capabilities, flexibility in monitoring diverse business processes, and robust analytics with detailed reporting. Avantra provides specialized automation for SAP environments, efficient resource utilization alerts, and intuitive real-time monitoring for specific use cases.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Avantra?

OpenText Business Process Monitoring could improve its learning curve, simplify configurations, and enhance usability. Avantra could extend its utility beyond SAP systems, simplify initial setup processes, and improve support for non-SAP solutions.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Avantra?

OpenText Business Process Monitoring has a steeper deployment process but effective guidance from the support team. Avantra offers quicker deployment in SAP environments but users desire better customer support channels.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Avantra?

OpenText Business Process Monitoring entails higher setup costs justifiable by its comprehensive feature set and favorable ROI. Avantra provides cost-effective initial setup with favorable ROI for SAP-focused operations.

To learn more, read our detailed Avantra vs. OpenText Business Process Monitoring Report (Updated: September 2026).

Buyer's Guide

Avantra vs. OpenText Business Process Monitoring

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avantra

Ranking in Application Performance Monitoring (APM) and Observability

52nd

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

SAP Service Providers (12th), Server Monitoring (28th), IT Infrastructure Monitoring (52nd)

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

43rd

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avantra is 1.3%, up from 0.3% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText Business Process Monitoring	0.6%
Avantra	1.3%
Other	98.1%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mani Velayudhan

Manager, SAP Basis at The Scotts Miracle-Gro Company

Useful automation capabilities, scales well, and simple implementation

We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities. Looking ahead to future releases, I would like to see more advanced automation features. As a long-term goal, I am considering the possibility of automating SAP system upgrades. While this would not be an easy feat, advancements in technology may make it feasible in the future. Overall, a key feature I hope to see in future releases is increased automation capabilities.

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Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

"It's very easy to manage and use."

"Deployment was amazingly short and simple; I do not think I have seen any SAP-related product installs ready to work so fast, and out-of-box it included most of the functions and settings that we needed."

"It prevented two major failures in our SAP production systems."

"It's just very user-friendly, and it's very easy to monitor the servers using Avantra."

"I definitely recommend this solution, it provides good value for money."

"You can customize alerts based on need."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"Product allows business analysts to create the application with very little software development time needed."

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"Ability to monitor multiple application protocols."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

Cons

"The dashboard needs to improve."

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."

"A downside of Avantra is that it comes with predefined values."

"The machine-learning is lacking and should be improved."

"The dashboard needs to improve; it's not so clear right now and we need it to be more usable so we can have all of our reports in one easy-to-access place."

"I think they can improve their UI, while very intuitive, I would like to see graphic updates."

"The solution should offer better integration with other tools from a service management perspective."

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Product documentation is lacking, and sometimes, incorrect."

"The product has been discontinued."

"Customer support is pretty average and can use some improvement."

Pricing and Cost Advice

Information not available

"On a three-year license package, it was a good deal."

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Top Industries

By visitors reading reviews

Outsourcing Company

20%

Construction Company

13%

Manufacturing Company

Comms Service Provider

Outsourcing Company

13%

Comms Service Provider

12%

Financial Services Firm

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

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What needs improvement with Micro Focus Business Process Monitor?

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What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

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Compared 3% of the time

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Product Reports

Buyer's Guide

Avantra

September 2026

Download Avantra product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2026

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Also Known As

No data available

Micro Focus Business Process Monitor, HPE Business Process Monitor

Overview

Avantra is an industry-leading platform designed to automate SAP operations for enterprises. It optimizes SAP landscapes, ensuring efficient performance management to meet the demands of large-scale environments while reducing manual tasks.

Avantra automates SAP operations, providing tools that enhance efficiency and reliability. It assists enterprises with advanced monitoring, performance optimization, and predictive analytics, crucial for managing complex SAP landscapes. By integrating seamlessly with SAP environments, it offers comprehensive insights and automations that lead to improved operational control and reduced manual intervention. Businesses benefit significantly by bridging IT operations with business objectives, thereby facilitating more effective resource allocation and decision-making processes.

What are the key features of Avantra?

Automated Health Checks: Conducts daily system analysis for consistent performance tracking.
Predictive Monitoring: Uses AI for early detection of potential SAP issues to prevent downtime.
Customizable Dashboards: Offers a clear view of system performance with customizable metrics.
Integration Capabilities: Seamlessly fits into existing workflows with robust integrations.

What benefits or ROI should users expect?

Increased Efficiency: Automation reduces the workload on IT teams, freeing up resources.
Cost Reduction: Minimizes downtime and resource wastage, leading to cost savings.
Improved Decision Making: Real-time data insights enable better strategic planning.
Enhanced Performance: Boosts system stability and enhances user satisfaction.

Avantra is particularly beneficial in industries with heavy reliance on SAP systems, such as manufacturing and finance. It helps streamline operations, providing rapid responsiveness to market changes and regulatory requirements, ensuring that businesses remain competitive and compliant in their respective fields.

Avantra

OpenText Business Process Monitoring provides advanced capabilities in anomaly detection, proactive analysis, and alerts, enhancing monitoring proficiency with an easy-to-use interface supporting multiple application protocols.

Supporting organizations in identifying potential issues, OpenText Business Process Monitoring delivers compelling functionality for monitoring applications through synthetic monitoring across geographies. Its strategic utility extends to asset management in large ERP systems, focusing on complex transactions, real user experience modeling, and change management. Easy implementation is bolstered by advantageous licensing deals and limited development time, helping business analysts create applications swiftly. Stability and scalability add significant value, although improvement is needed in support response times post-HP acquisition, protocol support challenges, and documentation clarity. Concerns revolve around real-time analytics, tool integration, and enhanced monitoring configurations.

What are key features?

Anomaly Detection: Identifies irregularities to prevent issues before they impact performance.
Proactive Analysis: Assesses potential risks for preemptive action.
Automatic Alerts: Provides instant notifications on critical developments.
Synthetic Monitoring: Enables proactive alerts and performance assessment from multiple geographies.
Multiple Protocol Monitoring: Offers versatility in overseeing diverse application ecosystems.

What benefits should be expected in reviews?

Quick ROI: Fast returns on investment through robust monitoring features.
Easy Interface: User-friendly design reducing complexity in navigation.
Enhanced Scalability: Adaptable monitoring capabilities supporting expanding infrastructures.
Minimal Development Time: Rapid application creation with familiar scripting tools.
Advantageous Licensing: Cost-effective options leveraging existing tools and technologies.

Organizations leverage OpenText Business Process Monitoring to maintain the performance of both public and internal applications, predicting and preparing for maintenance needs. It serves critical roles in strategic change, complex transaction monitoring, and ERP workflow development across various industries, ensuring consistency and effective management of change.

OpenText

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Buyer's Guide

Avantra vs. OpenText Business Process Monitoring

September 2026

Free Report: Avantra vs. OpenText Business Process Monitoring

Find out what your peers are saying about Avantra vs. OpenText Business Process Monitoring and other solutions. Updated: September 2026.

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