No more typing reviews! Try our Samantha, our new voice AI agent.

Avada Software Infrared360 vs Software AG Optimize for Infrastructure comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
6th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Message Oriented Middleware (MOM) (12th), Server Monitoring (34th)
Software AG Optimize for In...
Ranking in Business Activity Monitoring
8th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 8.2%, up from 6.1% compared to the previous year. The mindshare of Software AG Optimize for Infrastructure is 4.1%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Mindshare Distribution
ProductMindshare (%)
Avada Software Infrared3608.2%
Software AG Optimize for Infrastructure4.1%
Other87.7%
Business Activity Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
RK
Vice President - Digital Integration at Kellton Tech Solutions Limited
Mature, stable, and powerful managed platform
Sometimes Software AG Optimize for Infrastructure goes through an upgrade cycle of four years to get to the next version. Some of the utilities need to be definitely advanced as well so that migration to the latest version is even smoother and easier. That could probably be the only improvements that they can look at. I definitely think that their cloud version capabilities are still nascent. They need to evolve into offering similar capabilities to the cloud infrastructure as well. That is not specifically SaaS but any managed infrastructure that customers would subscribe to in AWS, Azure, and other public clouds. How to employ Software AG Optimize for Infrastructure and also to see if it can be subscribed as a service from Software AG would be the ideal next steps for this solution to evolve into.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"Monitoring that ties into our incident management system"
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"It has role-based access to queues, giving us more insights into problems."
"The infrastructure monitoring features are the most valuable. The primary purpose of Software AG Optimize for Infrastructure is to automate the aspects of monitoring various infrastructure and applications. They will definitely automate an alert automatically, but a lot of such tools differ from each other on aspects of various low-level components that they can monitor."
"It kind of alleviates all the complexity in the IT support and service teams, and it will make their life easier."
 

Cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We definitely need a better overview in terms of a dashboard giving us insights."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"Sometimes Software AG Optimize for Infrastructure goes through an upgrade cycle of four years to get to the next version. Some of the utilities need to be definitely advanced as well so that migration to the latest version is even smoother and easier. That could probably be the only improvements that they can look at. I definitely think that their cloud version capabilities are still nascent. They need to evolve into offering similar capabilities to the cloud infrastructure as well. That is not specifically SaaS but any managed infrastructure that customers would subscribe to in AWS, Azure, and other public clouds. How to employ Software AG Optimize for Infrastructure and also to see if it can be subscribed as a service from Software AG would be the ideal next steps for this solution to evolve into."
"Sometimes Software AG Optimize for Infrastructure goes through an upgrade cycle of four years to get to the next version."
 

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
Information not available
report
Use our free recommendation engine to learn which Business Activity Monitoring solutions are best for your needs.
920,223 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
15%
Comms Service Provider
9%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
No data available
 

Also Known As

Infrared360
webMethods Optimize for Infrastructure
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Swisscom
Find out what your peers are saying about IBM, TIBCO, Aurea and others in Business Activity Monitoring. Updated: October 2026.
920,223 professionals have used our research since 2012.